Which of the following statement(s) is(are) true about follow-up activities?
A) The salesperson must follow up on everything that he or she requests others to do for the customer.
B) Written requests are sufficient to ensure that the requests are handled properly.
C) Even when a sales call is unsuccessful, a salesperson should write down what he or she has learned.
D) both a and c of the above.
E) none of the above.

Question

Quizplus · Accepted Answer

The salesperson must follow up on everything that he or she requests others to do for the customer, and even when a sales call is unsuccessful, a salesperson should write down what he or she has learned. Simply relying on written requests is not sufficient in ensuring proper handling of requests. Therefore, options A and C are true, while B and E are false.

Which of the Following Statement(s) Is(are) True About Follow-Up Activities