As the sales manager, you have a difficult time assigning sales credit for a successful sale. In this situation, it is best to:
A) use an outcome evaluation control system
B) use a behavioral evaluation control system
C) use management by objective control system
D) use behavioral observation scales in your control system
E) none of the above, there is nothing you can do to improve the situation.

Question

Quizplus · Accepted Answer

A behavioral evaluation control system focuses on the actions and processes that lead to a sale, allowing for a fairer distribution of sales credit based on individual contributions.

As the Sales Manager, You Have a Difficult Time Assigning