Focusing on the different types of activities carried out by field representatives is an inherent part of:
A) behavioral control systems.
B) outcome control systems.
C) output management.
D) territorial management.
E) portfolio management.

Question

Quizplus · Accepted Answer

Behavioral control systems involve monitoring and managing the actions and behaviors of employees. Focusing on the specific activities carried out by field representatives is a key aspect of behavioral control, as it enables managers to ensure that their representatives are meeting their expectations and adhering to company policies and procedures. Outcome control systems (B) focus more on achieving specific results, such as sales targets or customer satisfaction scores, rather than on the specific activities that lead to those outcomes. Output management (C) is a general term that refers to managing the production or delivery of goods or services. Territorial management (D) is the process of organizing and assigning territories to sales representatives. Portfolio management (E) involves managing a company's various products, services, or business units.

Focusing on the Different Types of Activities Carried Out by Field