________, which is used to help track down what is causing quality problems, is also known as ________.
A) The Ishikawa diagram; the fishbone diagram
B) Total quality assurance; quality control
C) Company productivity; department productivity
D) Value-added analysis; statistical process control
E) Quality improvement; the quality circle

Question

Quizplus · Accepted Answer

The Ishikawa diagram, also known as the fishbone diagram, is a tool used in quality management to identify and track down the root causes of quality problems. It visually represents the possible causes of a problem in the form of a fishbone, with different branches representing different categories of causes that could contribute to the problem.

________, Which Is Used to Help Track Down What Is