Question 1

The International Information Security Foundation produced a document known as the ________, which included a set of best practices for IS managers.
A) ISSCP
B) Gannt
C) GASSP
D) MSDS
E) Pert

Accepted Answer

The GASSP (Generally Accepted System Security Principles) is a document produced by the International Information Security Foundation that includes a set of best practices for information security managers.

Question 2

George Duncan, Marketing Manager at Conrad & Scott (C&S) Inc., is planning to make a few changes in the marketing mix of a particular brand of cereal. He is considering conducting a survey of customers to see how they would react to some of the changes. However, before he initiates this survey, he evaluates the information he expects to get from such a survey and concludes that the costs exceed the expected value of the information. Which of the following additional information, if true, would be most likely to persuade George to reevaluate the information and push ahead with the survey?
A) C&S's main competitor had registered a spike in sales last year after it used a survey to tweak the price and features of their bestselling cereal.
B) These changes are not likely to impact the price or features of the product in a significant manner.
C) New metrics are now available for this survey that deliver more accurate information by surveying a more targeted population.
D) These changes were instituted in the marketing mix of a different cereal brand of the same company and were accepted readily by customers, resulting in an increase in sales.
E) This customer survey is one of the cheapest and most accurate models available in the market.

Accepted Answer

If new metrics are available that deliver more accurate information by surveying a more targeted population, the value of the information obtained from the survey could increase, potentially justifying the cost.

Question 3

Which of the following is true about managing the IS workforce?
A) During the economic and technological boom of the late 1990s, executives found it very easy to hire and retain IS employees.
B) Due to consumer backlash, companies are reducing the outsourcing of jobs to other countries.
C) Companies outsource work to other countries primarily for quality advantages.
D) Replacing IS personnel is inexpensive in today's technology-driven environment.
E) Outsourcing IS work overseas creates problems such as integrating domestic and nondomestic workforces and defining global work expectations.

Accepted Answer

Outsourcing IS work overseas has created challenges such as cultural differences, language barriers, and defining global work expectations among domestic and nondomestic workforces. Additionally, there has been a growing concern about job security for domestic IS workers, leading to consumer backlash and companies reducing outsourcing efforts. Hiring and retaining IS employees can also be challenging as the demand for skilled workers often exceeds the available supply, making it an expensive and competitive marketplace.

Question 4

Which of the following is the first step in operating an IS properly?
A) transmitting data
B) determining appropriate data
C) using the information
D) determining information needs
E) gathering appropriate data

Accepted Answer

The first step in operating an IS properly is determining information needs, which involves identifying what information is necessary to support the organization's goals and objectives. Only after determining information needs can appropriate data be gathered, determined, transmitted, and used.

Question 5

Describe the information that is appropriate for making strategic planning decisions and for making operational control decisions.

Accepted Answer

The answer of Describe the information that is appropriate for...

Question 6

The quality of the IS refers to ________.
A) the accuracy of the information
B) its cost
C) the relevance of the information
D) the proficiency of the users
E) its ease of use

Accepted Answer

The answer of The quality of the IS refers to...

Question 7

Which of the following information would be most appropriate for the middle management of a large corporation?
A) environmental data and trends
B) summaries and exception reports of operating results
C) summary reports of transactions
D) detailed reports of problems
E) forecasts

Accepted Answer

Middle management needs a summary of operating results to make informed decisions about managing their department or team. They are responsible for executing the company's strategies, so they need to know how their team is performing and what to adjust to ensure success.

Question 8

Which of the following information would be most appropriate for the first-line management of a large corporation?
A) summary reports of operations
B) environmental data and trends
C) decisions on strategic plans
D) detailed reports of problems
E) forecasts

Accepted Answer

The answer of Which of the following information would be...

Question 9

Which of the following is the last step in operating an IS properly?
A) transmitting data
B) determining appropriate data
C) using the information
D) determining information needs
E) gathering appropriate data

Accepted Answer

The last step in operating an IS properly is to use the information. This is the ultimate goal of gathering, determining, and transmitting data - to make informed decisions and take appropriate actions based on the information gathered.

Question 10

Dorothy Wood's work primarily involves setting corporate objectives and making decisions that impact the control of the entire company. Which of the following information is most likely to be relevant for Dorothy?
A) forecasts and exception reports of problems
B) summaries and exception reports of operating results
C) detailed reports of problems
D) summary reports of transactions
E) operating plans and policies

Accepted Answer

The answer of Dorothy Wood's work primarily involves setting corporate...

Question 11

Irvine White's work primarily involves supervising the production in one of the factories of TM Corp, a large manufacturing and retail company. Which of the following information is most likely to be relevant for Irvine?
A) trend forecasts for the industry
B) exception reports of operating results of his company
C) detailed reports of problems in his factory
D) environmental data for the company's business
E) decisions on strategic plans for his organization

Accepted Answer

The answer of Irvine White's work primarily involves supervising the...

Question 12

Identify the methods by which managers can make controlling a successful activity.

Accepted Answer

The answer of Identify the methods by which managers can...

Question 13

Three activities that improve IS effectiveness are managing user satisfaction, managing the IS workforce, and managing ________.
A) IS costs
B) timelines
C) IS security
D) scalability
E) IS profitability

Accepted Answer

Managing IS security is crucial for improving IS effectiveness as it ensures that the system is protected against unauthorized access, data breaches, and other threats. This involves implementing security measures such as firewalls, encryption, access controls, and regular security audits. By managing IS security effectively, organizations can prevent downtime, reputational damage, legal liability, and financial losses.

Question 14

Explain the ways an individual can be successful in increasing his or her personal power.

Accepted Answer

The answer of Explain the ways an individual can be...

Question 15

Which of the following is the first step in evaluating organizational information?
A) pinpointing the data to be analyzed
B) evaluating the cost of data
C) comparing value of information with its cost
D) acquiring information
E) increasing value or decrease cost of information

Accepted Answer

The first step in evaluating organizational information is to pinpoint the data to be analyzed, as it sets the foundation for further analysis and decision-making processes.

Question 16

Martin has determined exactly what information he needs to assess worker productivity. He has identified the data that will yield this information and has collected this data. What should Martin do now?
A) transmit the information
B) determine the quality of the data
C) use the information to assess productivity
D) summarize and analyze the data
E) evaluate the cost of the data

Accepted Answer

Now that Martin has collected the necessary data, he should summarize and analyze it in order to draw conclusions about worker productivity. This step will involve organizing the data, calculating relevant metrics, and interpreting the results. By doing so, Martin can use the information to assess productivity as well as identify opportunities for improvement or areas of concern. Transmitting the information may be necessary eventually, but not until it has been properly analyzed and understood. Similarly, while evaluating the cost of the data is important, it is not relevant to what Martin should do with the data he has collected at this point in the process. Determining the quality of the data may have been done during the data collection process, but it is still necessary to analyze the data to make use of it.

Question 17

Which of the following information would be most appropriate for the top management of a large corporation?
A) summary reports of transactions
B) operating plans and policies
C) detailed reports of problems
D) operational control procedures
E) environmental data and trends

Accepted Answer

The answer of Which of the following information would be...

Question 18

Explain the importance of power to the control process. Describe the difference between positional power and personal power.

Accepted Answer

The answer of Explain the importance of power to the...

Question 19

In response to the increasing threat of security issues to information systems, private and public organizations around the world came together in 1992 to form the ________.
A) International Association for Computer Systems Security
B) Information Systems Security Association
C) International Information Security Foundation
D) Network Security Framework Forum
E) System Administration, Networking, and Security Institute

Accepted Answer

The answer of In response to the increasing threat of...

Question 20

Outline the steps involved in the controlling process.

Accepted Answer

The answer of Outline the steps involved in the controlling...

Quiz 21: Controlling, Information, and Technology

The International Information Security Foundation produced a document known as the ________, which included a set of best practices for IS managers.

Which of the following is true about managing the IS workforce?

Which of the following is the first step in operating an IS properly?

Describe the information that is appropriate for making strategic planning decisions and for making operational control decisions.

The quality of the IS refers to ________.

Which of the following information would be most appropriate for the middle management of a large corporation?

Which of the following information would be most appropriate for the first-line management of a large corporation?

Which of the following is the last step in operating an IS properly?

Dorothy Wood's work primarily involves setting corporate objectives and making decisions that impact the control of the entire company. Which of the following information is most likely to be relevant for Dorothy?

Irvine White's work primarily involves supervising the production in one of the factories of TM Corp, a large manufacturing and retail company. Which of the following information is most likely to be relevant for Irvine?

Identify the methods by which managers can make controlling a successful activity.

Three activities that improve IS effectiveness are managing user satisfaction, managing the IS workforce, and managing ________.

Explain the ways an individual can be successful in increasing his or her personal power.

Which of the following is the first step in evaluating organizational information?

Martin has determined exactly what information he needs to assess worker productivity. He has identified the data that will yield this information and has collected this data. What should Martin do now?

Which of the following information would be most appropriate for the top management of a large corporation?

Explain the importance of power to the control process. Describe the difference between positional power and personal power.

In response to the increasing threat of security issues to information systems, private and public organizations around the world came together in 1992 to form the ________.

Outline the steps involved in the controlling process.