Question 1

_____ consequences of too much stress at work are smoking and alcohol abuse.

Accepted Answer

Behavioral consequences refer to the actions that individuals take in response to stress. Smoking and alcohol abuse are behavioral consequences because they are external actions that individuals may engage in to cope with stress. Psychological consequences refer to emotional or mental effects, physiological consequences refer to physical effects, and cognitive consequences refer to changes in thinking or reasoning abilities. Medical consequences may encompass a variety of physical health issues related to stress, but are not the best choice in this case since smoking and alcohol abuse are specific behaviors.

Question 2

All of the following are signs of burnout EXCEPT:

Accepted Answer

Strenuous exercise is not typically a sign of burnout, but rather can be a helpful tool for preventing or treating burnout. The other choices are all common signs of burnout, such as reduced productivity (A), negative feelings towards work (B), and physical and mental exhaustion (C and D).

Question 3

Which of the following is NOT an example of a collateral program?

Accepted Answer

Shift work is not a collateral program. It refers to a type of work schedule in which employees work during different time periods throughout a 24-hour day. The other options (career development, employee fitness, health promotion, and stress management) are all examples of collateral programs, which are programs or initiatives implemented by organizations to support the overall well-being and development of their employees.

Question 4

Research on Holmes and Rahe's Life Change Scale shows that

Accepted Answer

While the Life Change Scale is a widely cited tool for measuring stress, research has yielded mixed results in terms of its predictive value. Thus, choice B is the correct answer. The other choices are incorrect: A is untrue, as the scale does not guarantee illness at any score; C is untrue, as everyone has a different stress threshold; D is irrelevant to the question; E is untrue, as both positive and negative events can affect one's score.

Question 5

Medical consequences of stress include all of the following EXCEPT:

Accepted Answer

Accident proneness is not considered as a direct medical consequence of stress. However, it can indirectly lead to accidents and injuries due to impaired cognitive functioning and decision-making abilities. Strokes, ulcers, heart attacks, and headaches are commonly associated with chronic stress.

Question 6

If Jennifer is facing stress in her daily life, psychological consequences could include all of the following EXCEPT:

Accepted Answer

The answer of If Jennifer is facing stress in her...

Question 7

The primary institutional programs for managing stress include all of the following EXCEPT:

Accepted Answer

The primary institutional programs for managing stress are related to work design, work schedules, culture and supervision. Exercise is important for managing personal stress, but it is not an institutional program.

Question 8

Medical, psychological, and behavioral responses to stress are primarily

Accepted Answer

Medical, psychological, and behavioral responses to stress are individual consequences. Eustress refers to positive stress that motivates and energizes individuals. Burnout is a state of emotional, physical, and mental exhaustion caused by prolonged stress. Hardiness adjustments refer to developing resilience and coping skills to effectively manage stress. Organizational consequences of stress refer to the impact of stress on the overall functioning of the organization.

Question 9

Common dimensions of a person's life that are not tied specifically to work include all of the following EXCEPT:

Accepted Answer

The other options listed (hobbies, spouse or life companion, religious affiliations, and dependents) are common dimensions of a person's life that are not tied specifically to work, as they pertain to personal interests, relationships, and values. Working hours, on the other hand, are directly related to work and do not fall under this category.

Question 10

Life traumas include all of the following EXCEPT:

Accepted Answer

Aggression is a behavior or response, not a life trauma. Life traumas typically involve significant life events or changes, such as marital problems, family difficulties, health problems, or the death of a child.

Question 11

High work stress, usually, results in _____ job performance.

Accepted Answer

High work stress typically leads to decreased job performance as the individual may experience burnout, fatigue, and difficulty concentrating.

Question 12

Role conflict and role ambiguity can be reduced by which individual strategy for stress management?

Accepted Answer

Learning to say no can help individuals manage stress by setting boundaries and avoiding taking on too many responsibilities, which can contribute to role conflict and ambiguity. Job enrichment, time management, participation, and support groups may provide additional means of stress management, but they may not directly address the issue of role conflict and ambiguity.

Question 13

Burnout

Accepted Answer

Burnout is most frequently found among high achievers because they are more likely to push themselves too hard and not take enough time for themselves.

Question 14

Life trauma differs from life change in all of the followings ways EXCEPT:

Accepted Answer

The answer of Life trauma differs from life change in...

Question 15

All of the following are direct organizational consequences of stress EXCEPT:

Accepted Answer

Accident proneness is more of an indirect consequence of stress, as stress can lead to decreased focus and attention, which in turn may increase the likelihood of accidents. However, it is not a direct organizational consequence like poor work quality, turnover, absenteeism, and lowered productivity, which are directly related to the organization's performance and operational efficiency.

Question 16

Work-life relationships that are separate from work include all of the following EXCEPT:

Accepted Answer

Career goals are directly related to work and are not separate from it. The other options listed, such as a person's spouse, dependents, personal life interests, and friendship networks, are separate from work and not directly related to a person's job or career.

Question 17

Behavioral consequences of organizational stress include all of the following EXCEPT:

Accepted Answer

Negative changes in attitudes are more accurately categorized as psychological or emotional consequences of organizational stress, rather than behavioral consequences. Behavioral consequences typically involve actions or activities such as smoking, alcohol abuse, aggression, and appetite disorders.

Question 18

All of the following work attitudes relate to stress EXCEPT:

Accepted Answer

Motivation, organizational commitment, job satisfaction, and morale can all impact stress levels for individuals, but absenteeism is not specifically related to work attitudes and stress.

Question 19

Brianna is interested in learning about the relaxation techniques for coping with work stress. You can tell her that relaxation techniques for coping with work stress include all of the following EXCEPT:

Accepted Answer

Making a "to do" list is not a relaxation technique, although it may help with reducing work stress by providing a sense of organization and clarity. The other options listed are all relaxation techniques that can help with coping with work stress.

Question 20

If you were conducting a workshop on Time Management, you should suggest all of the following steps EXCEPT:

Accepted Answer

Creating and managing impressions is not directly related to time management and is not necessary for effective time management practices. Therefore, it should not be included as a suggested step in a time management workshop.

Quiz 7: Managing Stress and the Work-Life Balance