Question 1

Finally,Max's change management team has begun to make decisions.Everyone in the group understands their role,and leadership patterns within the group have been established.Which phase is this group experiencing?

Accepted Answer

This stage is known as the Emergence phase, where the group starts to consolidate around the decision-making process, roles become clear, and leadership patterns are established, indicating progress towards achieving the group's goals.

Question 2

People who pay attention to the process of how work is done in teams rather than focusing only on techniques used to achieve a goal are referred to as .

Accepted Answer

Vigilant thinkers focus on the process of how work is done in teams, emphasizing the importance of being careful, thorough, and attentive to the details of the process rather than just the techniques or methods used to achieve a goal.

Question 3

Small groups have 3 to 15 people while teams only have 3 to 10 people.

Accepted Answer

Small groups can have up to 15 people, but teams can have more than 10 people. There is no set limit on the size of a team.

Question 4

Teamwork takes less time than working individually.

Accepted Answer

Teamwork can sometimes take more time than working individually due to the need for coordination, communication, and consensus-building among team members.

Question 5

Teamwork decreases the likelihood that we'll remember what we discuss because we're not actively involved in the discussion.

Accepted Answer

This statement is false. Teamwork can actually increase the likelihood that we'll remember what we discuss because different perspectives and contributions can help reinforce key points and ideas. Additionally, active involvement in a discussion can help with retention and recall.

Question 6

One of the primary differences between a group and a team is that teams develop clearly defined responsibilities for team members.

Accepted Answer

Teams have specific roles and responsibilities for each team member, whereas groups may not have clearly defined roles or tasks.

Question 7

An approach to team development that suggests that in order for a team to be effective,that team members need to use specific steps and techniques to stay on task and productive is referred to as a(n) .

Accepted Answer

The prescriptive approach involves providing specific steps and techniques for team members to use in order to become more effective and productive. This approach is focused on providing guidelines and structure to help teams stay on task and reach their goals. The other options (B, C, and D) are not specifically related to this type of approach to team development.

Question 8

Talking to those with more power,or talking to people we like more than people we don't like is an example of a .

Accepted Answer

This is an example of a communication interaction pattern, as it pertains to who we choose to communicate with and how we choose to communicate with them. B, C, and D are not applicable in this scenario.

Question 9

The degree of attraction that members of a group feel toward one another and the group is referred to as .

Accepted Answer

Cohesiveness refers to the degree of attraction or unity among group members and towards the group as a whole. The more cohesive a group is, the more likely they are to work well together towards common goals. Reinforcement, friendliness, and conflict suppression may contribute to cohesiveness but alone they do not fully capture the concept.

Question 10

Marvin is a project leader and has 12 members on his team.He is concerned because within the group there seems to be a sub-group of four people that always sit together,joke together,and even look at each other when they feel another group member has said something wrong.What has most likely happened within the group?

Accepted Answer

The behavior described suggests that a clique has formed within the team, with the four members exhibiting close bonds and exclusive behavior towards other team members. This could potentially lead to feelings of exclusion and division within the larger group, and may need to be addressed by the project leader.

Question 11

A concise description of a team's goals or desired outcomes is referred to as a .

Accepted Answer

A team's goals or desired outcomes are typically summarized in a concise statement known as a mission statement. Team ground rules typically outline the behavioral expectations and communication protocols for team members, while a team vision is a shared image of the future that the team hopes to achieve. Team dynamic refers to the way in which team members interact and work together.

Question 12

If a person is elected or appointed,they have .

Accepted Answer

A person who is elected or appointed holds legitimate power, meaning they have authority as a result of their position or role within an organization or society. Referent power comes from liking or respecting someone, expert power comes from knowledge or expertise in a particular area, and reward power comes from the ability to provide incentives or rewards for certain behaviors. None of these types of power necessarily apply to someone who is simply elected or appointed.

Question 13

The phase when a group becomes familiar with other group members and the group task is known as the _.

Accepted Answer

The orientation phase is characterized by members becoming acquainted with each other and the task at hand. This phase typically involves bonding and establishing relationships within the group, as members assess each other's skills and personalities while clarifying their objectives and expectations. This initial phase sets the tone for the rest of the group's interactions and subsequent phases.

Question 14

Margaret is having difficulty getting her employees to arrive on time.As a result,she implements a policy that says that anyone who is more than five minutes late will get "written up," and three write- ups are grounds for dismissal.What type of power is Margaret using?

Accepted Answer

Margaret is using coercive power, which relies on the ability to punish or withhold rewards in order to gain compliance or obedience. The threat of getting "written up" and being potentially dismissed is a form of punishment, and therefore falls under the category of coercive power.

Question 15

Linda is the lead engineer on a major project involving several gas lines.Because she has far more knowledge than anyone on the team about this topic,everyone defers to her and grants her with authority.What type of power is Linda using?

Accepted Answer

Linda is using expert power because she has specialized knowledge in the area of gas lines and is seen as the most knowledgeable person on the team regarding this topic.

Question 16

Questions such as "How should we record the results of our meeting," "Who should set meeting agendas," "How long should our meetings last," and "Should we make our decision by majority vote,or seek a consensus on every decision" are used to develop .

Accepted Answer

These questions are related to establishing ground rules for team meetings, which is the purpose of option B, team ground rules. Team mission statements (option A) are broader statements about the overall purpose and goals of the team, while team standards (option C) are established norms for behavior and performance. Team cohesiveness (option D) refers to the degree to which team members are connected and committed to each other and to the team's goals, and is not directly related to establishing meeting procedures.

Question 17

Every team is a small group,but not every small group is a team.

Accepted Answer

This statement is true. A team is a specific type of small group that is characterized by a shared goal, interdependence, and mutual accountability. Not all small groups share these characteristics, so not all small groups can be considered teams.

Question 18

Raquel is the head of a committee at her organization.Her best friend,Brenda,is also on the committee.Because Raquel really likes her friend,she gives more credence to Brenda's opinions.What type of power does Brenda exert?

Accepted Answer

Brenda exerts referent power, which is based on liking or admiration for someone. Raquel's high opinion of Brenda leads her to give more credence to Brenda's opinions.

Question 19

A leader who offers incentives such as bonuses,promotions,or movie tickets for good performance is making use of what type of power?

Accepted Answer

The leader is using reward power, as they are offering incentives for good performance. Legitimate power comes from a leader's formal position and authority, coercive power involves using threats or punishment to influence behavior, and referent power comes from an individual's charisma or likability.

Question 20

A team member who holds an opinion different from the rest of the group is referred to as a .

Accepted Answer

The answer of A team member who holds an opinion...

Quiz 9: Collaborating in Teams