The balanced score card is a framework for operationalizing a firm's strategic plan by focusing on measurable outcomes on four dimensions of firm performance.

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The statement accurately describes the balanced scorecard as a framework for implementing and measuring a firm's strategic plan across four key dimensions of performance, including financial, customer, internal business processes, and learning and growth. Additionally, the use of measurable outcomes helps ensure that the strategic plan is being effectively executed and progress towards goals can be monitored and adjusted as needed.

The Balanced Score Card Is a Framework for Operationalizing a Firm's