Which of the following is the best example of the source of a delayed flight caused by front-stage personnel?
A)Air traffic
B)Late food service
C)Late fuel
D)Gate agents cannot process passengers quickly enough
E)Poor announcement of departures

Question

Quizplus · Accepted Answer

Gate agents are front-stage personnel who handle the boarding process and check-in of passengers. If they cannot process passengers quickly enough, it can cause a delay in the flight departure.

Which of the Following Is the Best Example of the Source