Question 1

Most large companies with overseas operations have inherited
A) recently built technology platforms for international systems.
B) batch-oriented reporting from independent foreign divisions to corporate headquarters.
C) transaction-oriented reporting based at the home office for overseas business.
D) global marketing systems developed domestically.

Accepted Answer

Most large companies with overseas operations have inherited batch-oriented reporting from independent foreign divisions to corporate headquarters, meaning that different branches of the company in different countries may use different systems and procedures for reporting, making it more difficult to consolidate and analyze data in real-time.

Question 2

Which of the following is not one of the primary types of system configuration discussed in the chapter?
A) decentralized
B) duplicated
C) coordinated
D) networked

Accepted Answer

The answer of Which of the following is not one...

Question 3

Domestic exporters typically have highly ________ systems.
A) duplicated
B) centralized
C) networked
D) decentralized

Accepted Answer

Domestic exporters typically have highly centralized systems to ensure smooth coordination and control of export-related activities within the organization. This allows for better alignment of resources, information, and decision-making.

Question 4

Which of the following is not one of the main organizational issues facing firms who are seeking to globalize?
A) choosing a global strategy
B) organizing the global business structure
C) organizing the systems management
D) defining the global environment

Accepted Answer

Defining the global environment is not one of the main organizational issues facing firms who are seeking to globalize. However, choosing a global strategy, organizing the global business structure, and organizing the systems management are all important organizational issues to consider.

Question 5

In decentralized systems
A) development occurs at the home base and operations are handed over to autonomous units in foreign locations.
B) each foreign unit designs its own unique solutions and systems.
C) systems development and operations occur in an integrated and coordinated fashion across all units.
D) foreign units design the solutions and systems used at the domestic home base.

Accepted Answer

The answer of In decentralized systems
A) development occurs at the...

Question 6

In networked systems
A) development occurs at the home base and operations are handed over to autonomous units in foreign locations.
B) each foreign unit designs its own unique solutions and systems.
C) systems development and operations occur in an integrated and coordinated fashion across all units.
D) foreign units design the solutions and systems used at the domestic home base.

Accepted Answer

In networked systems, it is important for development and operations to occur in an integrated and coordinated fashion across all units. This allows for consistency and efficiency in the overall system. Option A is incorrect because operations should not be handed over completely to autonomous units without coordination. Option B is incorrect because unique solutions and systems can lead to inconsistencies and difficulties in the overall system. Option D is incorrect because it is unlikely that foreign units would design solutions and systems for the domestic home base without coordination and input from the home base.

Question 7

In terms of global business strategy and structure,a franchise company will use a policy of
A) centralized production, accounting, marketing, human resources, with strategic management.
B) dispersed production, accounting, human resources, with centralized strategic management, and marketing.
C) dispersed production and marketing, with centralized accounting, human resources and strategic management.
D) dispersed production, marketing, and human resources, with centralized strategic management and finance/accounting.

Accepted Answer

Franchise companies typically give their franchisees a significant amount of autonomy in terms of production and marketing decisions, but the franchisor maintains centralized control over strategic management and financial operations. Therefore, a policy of dispersed production, marketing, and human resources, with centralized strategic management and finance/accounting is the best choice for a franchise company's global business strategy and structure.

Question 8

The network systems structure is the most visible in ________ services.
A) production
B) financial
C) marketing
D) software design

Accepted Answer

The answer of The network systems structure is the most...

Question 9

In centralized systems
A) development occurs at the home base and operations are handed over to autonomous units in foreign locations.
B) each foreign unit designs its own unique solutions and systems.
C) systems development and operations occur in an integrated and coordinated fashion across all units.
D) systems development and operations occur totally at the domestic home base.

Accepted Answer

The answer of In centralized systems
A) development occurs at the...

Question 10

In terms of global business strategy and structure,a domestic exporter will use a policy of
A) some dispersed sales, with centralized production, accounting, human resources, and strategic management.
B) centralized production and accounting with decentralized marketing and human resources.
C) centralized production, accounting, marketing, and human resources.
D) dispersed production and marketing, with centralized accounting, human resources and strategic management.

Accepted Answer

A domestic exporter typically centralizes its production and other key functions like accounting, human resources, and strategic management in its home country, while only the sales functions are dispersed globally. This allows the company to maintain control over its operations while exploring international markets.

Question 11

In duplicated systems
A) development occurs at the home base and operations are handed over to autonomous units in foreign locations.
B) each foreign unit designs its own unique solutions and systems.
C) systems development and operations occur in an integrated and coordinated fashion across all units.
D) foreign units design the solutions and systems used at the domestic home base.

Accepted Answer

The answer of In duplicated systems
A) development occurs at the...

Question 12

Effective networked systems must have a
A) powerful telecommunications backbone.
B) culture of shared applications development.
C) shared management culture that crosses cultural barriers.
D) both B and C.
E) A, B, and C.

Accepted Answer

Effective networked systems require a powerful telecommunications backbone to ensure seamless connectivity and high-speed data transfer. However, it is equally important to have a culture of shared applications development to ensure that all stakeholders are on the same page, and the system can evolve and adapt to changing needs. Additionally, a shared management culture that transcends cultural differences can help in ensuring coherence and organizational alignment, which is critical in a networked environment. Therefore, all the options listed in the question are essential for building an effective networked system.

Question 13

In terms of global business strategy,the governance of ________ firms has been likened to a federal structure-strong central management core of decision making,but considerable dispersal of power and financial resources.
A) domestic exporter
B) multinational
C) franchiser
D) transnational

Accepted Answer

The term "transnational" refers to a company with a global presence that operates in multiple regions or countries, typically with a strong central management core but with power and financial resources dispersed throughout the organization. This definition fits the description provided in the question. Therefore, the best choice for the governance structure described is a transnational firm.

Question 14

Which of the following is not one of the three kinds of organizational governance used by global companies?
A) centralized
B) decentralized
C) coordinated
D) localized

Accepted Answer

The three kinds of organizational governance used by global companies are centralized, decentralized, and coordinated. Localized governance is not a common type of organizational governance used by global companies.

Question 15

Most companies pursuing a global strategy begin as
A) domestic exporters.
B) multinationals.
C) franchisers.
D) transnationals.

Accepted Answer

Many companies pursuing a global strategy begin as domestic exporters, meaning they start by exporting their products or services to other countries. This is often the first step towards becoming a multinational or transnational company. Franchising may also be a strategy for expanding globally, but it is not typically how companies begin pursuing a global strategy.

Question 16

Transnational companies have tended to use a ________ systems configuration.
A) duplicated
B) centralized
C) networked
D) decentralized

Accepted Answer

Transnational companies often use a networked systems configuration to efficiently manage operations across different countries and regions, leveraging resources and capabilities from various locations.

Question 17

In terms of global business strategy and structure,a multinational company will use a policy of
A) mixed sales and marketing, with centralized production, accounting, human resources, and strategic management.
B) centralized production, accounting, marketing, human resources, with strategic management.
C) dispersed production, accounting, human resources, with centralized strategic management, and marketing.
D) dispersed production and marketing, with centralized accounting and strategic management.

Accepted Answer

A multinational company typically disperses its production and marketing to be closer to its various markets, while keeping accounting and strategic management centralized for consistency and control.

Question 18

A company that controls finances in the home country and decentralizes production,sales,and marketing operations to other countries is using a ________ strategy.
A) domestic exporter
B) franchising
C) transnational
D) multinational

Accepted Answer

The answer of A company that controls finances in the...

Question 19

Multinational companies tend to have ________ systems.
A) duplicated
B) centralized
C) networked
D) decentralized

Accepted Answer

The answer of Multinational companies tend to have ________ systems.
A)...

Question 20

Franchise companies have typically had ________ systems.
A) duplicated
B) centralized
C) networked
D) decentralized

Accepted Answer

The answer of Franchise companies have typically had ________ systems.
A)...

Quiz 15: Managing Global Systems

Most large companies with overseas operations have inherited

Which of the following is not one of the primary types of system configuration discussed in the chapter?

Domestic exporters typically have highly ________ systems.

Which of the following is not one of the main organizational issues facing firms who are seeking to globalize?

In decentralized systems

In networked systems

In terms of global business strategy and structure,a franchise company will use a policy of

The network systems structure is the most visible in ________ services.

In centralized systems

In terms of global business strategy and structure,a domestic exporter will use a policy of

In duplicated systems

Effective networked systems must have a A) powerful telecommunications backbone. B) culture of shared applications development. C) shared management culture that crosses cultural barriers. D) both B and C. E) A, B, and C.

In terms of global business strategy,the governance of ________ firms has been likened to a federal structure-strong central management core of decision making,but considerable dispersal of power and financial resources.

Which of the following is not one of the three kinds of organizational governance used by global companies?

Most companies pursuing a global strategy begin as

Transnational companies have tended to use a ________ systems configuration.

In terms of global business strategy and structure,a multinational company will use a policy of

A company that controls finances in the home country and decentralizes production,sales,and marketing operations to other countries is using a ________ strategy.

Multinational companies tend to have ________ systems.

Franchise companies have typically had ________ systems.