Question 1

Keeping track of e-mail addresses is much easier when you use the ________ component of Outlook.

Accepted Answer

The Contacts component in Outlook is specifically designed for managing and organizing email addresses, making it the best choice for keeping track of contacts. The Navigation component is used for navigating between different areas of Outlook, while the Reading Pane is used for previewing email messages. The Calendar component is used for managing appointments and scheduling events.

Question 2

A small month calendar that is used to select different dates quickly is the ________.

Accepted Answer

The Date Navigator is a small calendar that allows users to quickly select different dates. This feature is commonly found in many calendar applications, such as Microsoft Outlook, and is designed to improve efficiency in scheduling and keeping track of events. A, B, and C are not the best choice as they do not accurately describe this specific feature.

Question 3

Your supervisor,Joan,has sent you a very important e-mail message.To the right of the message in the Inbox,this message will display a(n)________.

Accepted Answer

An exclamation point is typically used to indicate an important or high-priority email message.

Question 4

A feature that provides a quick overview of the calendar,upcoming appointments,and tasks is the ________.

Accepted Answer

The To-Do Bar in Microsoft Outlook provides an overview of the calendar, upcoming appointments, and tasks in a single view. This feature allows users to easily prioritize and manage their schedule and tasks. The Date Navigator is a separate feature that allows users to quickly jump to specific dates on the calendar. The Notes Bar is a feature for taking and organizing notes within Outlook. While the Daily Calendar provides a detailed view of the day's schedule, it does not give a quick overview of upcoming appointments and tasks.

Question 5

When you reply to an e-mail,Outlook automatically enters the ________ to the appropriate boxes.

Accepted Answer

When replying to an email, Outlook automatically enters the recipients' email address in the appropriate boxes.

Question 6

When you receive a message,you can ________ it to someone who did not originally receive it.

Accepted Answer

When you forward a message, you are sending the message on to someone else who was not originally included in the recipients. Replying is responding directly to the sender, mailing and sending are synonymous with each other and do not involve forwarding the original message.

Question 7

Activities on the Outlook ________ list can be scheduled,categorized,marked as complete,or assigned to other people.

Accepted Answer

The description mentions activities that can be scheduled, categorized, marked as complete or assigned to other people, all of which are possible only in the Tasks list in Outlook. The Schedule and Calendar options are similar and are used to manage events and appointments, but they do not have the same features as the Tasks list. Contacts are used to save and organize information about individuals or groups, not to manage tasks or activities.

Question 8

Using a rule,you can apply ________ to appointments on your calendar to help remind yourself that a meeting is important.

Accepted Answer

Conditional formatting can be applied to appointments on your calendar to visually distinguish them, such as by changing their color, to indicate importance or another status. This feature is commonly available in calendar and scheduling software.

Question 9

In Outlook,you can use ________ to help you organize your work by grouping together similar items and assigning a group name and color.

Accepted Answer

Categories are used in Outlook to group similar items together and assign them a specific name and color for easier organization and identification. Flags, graphics, and colors can also be used for organization but do not specifically group items together like categories do.

Question 10

You can organize your schedule and set up reminders using Outlook's ________ component.

Accepted Answer

The Calendar component in Outlook allows you to create appointments, set up recurring meetings, schedule events, and send meeting requests. You can also view your schedule by day, week, or month, and set reminders for upcoming events. This makes it the best choice for organizing your schedule and setting up reminders. The Task component is better suited for managing to-do lists and tracking progress on projects, while Contacts is used for storing and managing contact information, and Mail is for sending and receiving email messages.

Question 11

The style that provides a header to the message listing the person the message is from,when it was sent,who the recipients were,the Subject,and the file name of attachments is called the ________.

Accepted Answer

The answer of The style that provides a header to...

Question 12

An advantage of e-mail over snail mail is the ability to instantly send and receive messages anywhere in the world via the Internet.

Accepted Answer

E-mail allows for instantaneous communication regardless of distance, while traditional snail mail can take several days or even weeks to arrive at its destination.

Question 13

The shortcut key method to begin a New E-mail,Appointment,or Task is ________,depending on which component you are currently displaying.

Accepted Answer

Ctrl+N is the shortcut key method to begin a new E-mail, Appointment, or Task, depending on which component you are currently displaying.

Question 14

Each Outlook component contains a Ribbon and toolbars that provide access to commands.

Accepted Answer

This statement is true, each Outlook component (such as Mail, Calendar, Tasks, etc.) contains a Ribbon and toolbars that provide access to commands.

Question 15

When you set up a(n)________,you can use the name of the list in the address box of new e-mail messages.

Accepted Answer

A distribution list allows you to create a single email address that represents a group of people, such as a team or department. When you send an email to the distribution list, it will be automatically forwarded to all the members of the list, making it easier to communicate with a large group. You can use the name of the distribution list in the address box of new email messages.

Question 16

The ________ button sends a message to everyone in the To and Cc text boxes.

Accepted Answer

The "Reply All" button is specifically designed to send a message to everyone in the To and Cc text boxes. The "Forward" button is used when you want to send a message to someone who was not originally included in the message, and the "Send" button simply sends the message to the recipients in the To box only. The "Reply" button is used to respond directly to the sender of the original message.

Question 17

Tasks appear on the ________ List in the main window of the Tasks component.

Accepted Answer

Tasks are usually associated with a to-do list, so they appear on the To_Do List in the main window of the Tasks component. Notes are a separate component, and contacts and schedule would not be appropriate for listing tasks.

Question 18

To create a new note,click the Notes button on the Navigation Pane and then click ________.

Accepted Answer

To create a new note in Microsoft OneNote, you need to click the Notes button on the Navigation Pane, and then click New Note on the Home tab. This is the easiest and most straightforward way to create a new note. The other options listed (B, C, and D) are not valid choices as they do not exist in the OneNote interface.

Question 19

Messages that share the same subject line,and can be collapsed or expanded as needed are called ________.

Accepted Answer

The answer of Messages that share the same subject line,and...

Question 20

________ messages is a good method to document a conversation.

Accepted Answer

The answer of ________ messages is a good method to...

Quiz 13: Microsoft Office Outlook 2010, workshop 1: Communicating With E-Mail, and Managing Contacts, calendars, and Tasks