When recruiting for a sales manager ABC Corporation used an extensive interview process and reinforced to the final candidate, Glenn, who was chosen, that sales volumes would be closely monitored and meeting specific targets would result in bonuses. Once hired, Glenn's orientation did not discuss the sales territory or the preferred selling methods. In addition, Glenn's compensation was set up to be straight salary only, which did not support what he was told during the interview process. Which of the following best describes this scenario?
A) Poor internal alignment
B) Poor external alignment
C) Powerful connection
D) Relational relationship
E) Transactional relationship

Question

Quizplus · Accepted Answer

This scenario demonstrates poor internal alignment as there was a disconnect between what was communicated during the interview process and what was provided during Glenn's orientation and compensation package. The company did not align their actions with their words, which can lead to confusion, frustration, and a lack of trust between the employee and the company.

When Recruiting for a Sales Manager ABC Corporation Used an Extensive