Question 1

Marie is a manger from Canada and was sent to Thailand to work as an expatriate.Marie has been adapting to her new culture and is sometimes accused by corporate headquarters of "going native." Marie is in the ________ stage of culture shock.

Accepted Answer

The "adjustment" stage of culture shock is when an individual starts to adapt to the new culture, understanding and accepting differences, which aligns with Marie's situation of adapting and being accused of "going native."

Question 2

An individual in the ________ stage of culture shock may return home to face a possibly changed home environment.

Accepted Answer

The answer of An individual in the ________ stage of...

Question 3

Siemens has embraced diversity as a fundamental perspective for its business objectives.It has created and implemented a program called ________,which aims to help the company proactively recruit and retain highly qualified women.

Accepted Answer

Siemens has implemented a program called GLOW (Generating Leadership Opportunities for Women) to proactively recruit and retain highly qualified women. Therefore, the best choice would be option A.

Question 4

If the company is still in the export stage,the orientation program of expatriates will place emphasis on ________.

Accepted Answer

When a company is still in the export stage, there is a high likelihood that they will be sending expatriates to foreign countries to establish or manage operations. In this situation, the orientation program for expatriates should place emphasis on interpersonal skills, as these individuals will need to navigate a new culture, build relationships with foreign stakeholders, and effectively communicate with their local team. Operations management, information technologies, motivation concepts, and strategy may also be important, but they are not as critical as interpersonal skills in this specific context.

Question 5

________ costs and related expenses are typically the largest expenditure in the expatriate manager's budget.

Accepted Answer

Housing costs and related expenses, such as utilities and furnishings, are typically the largest expenditure in the expatriate manager's budget. This is because finding suitable housing in a foreign country can be expensive and challenging, particularly if the expatriate requires a larger home or specific amenities. Furthermore, different countries have different housing standards and regulations, and expatriates may need to pay for additional services (e.g. security, cleaning) that are not included in the rental price.

Question 6

The honeymoon phase of an overseas assignment typically occurs at what point?

Accepted Answer

The honeymoon phase typically occurs at the arrival abroad when the assignee is excited about their new surroundings and eager to explore and adapt to the new culture.

Question 7

The first step in planning for repatriation involves:

Accepted Answer

The first step in planning for repatriation involves an assessment of foreign assignments in terms of environmental constraints and corporate objectives. This includes evaluating the success of the expatriate in their assignment and considering their future career path within the organization. This assessment is critical to ensuring a successful transition back to the home office.

Question 8

A selection procedure that usually involves interviewing both the candidate for an overseas assignment and his or her family members to determine how well they are likely to adapt to another culture is called ________.

Accepted Answer

The selection procedure described involves determining the candidate's adaptability to another culture, so the best choice is adaptability screening (option D). Team building (option A), codetermination (option B), and self-management (option C) do not accurately describe this type of selection process. An orientation program (option E) can occur after selection and is not focused on evaluating adaptability.

Question 9

Relocation allowances,mobility allowances,and automobile protection are forms of ________.

Accepted Answer

Relocation allowances, mobility allowances, and automobile protection are all examples of non-salary-related allowances. These types of allowances are used to help employees cover the costs associated with relocating for work or the expenses of working in a different location, such as transportation or housing.

Question 10

Age,education,and sex are ________ traits typically mentioned in the choosing of managers for overseas assignments.

Accepted Answer

Age, education, and sex are personal traits that may be used in the selection process of managers for overseas assignments. Competence and adaptability are more related to work experience and skills, while psychological and emotional traits may also be considered but are not as commonly mentioned as the ones listed in the question.

Question 11

________ is the term used for the pronounced reactions to the psychological disorientation that is experienced in varying degrees when spending an extended period of time in a new environment.

Accepted Answer

Culture shock is the term used for the pronounced reactions to the psychological disorientation that is experienced in varying degrees when spending an extended period of time in a new environment. Culture upset, culture alarm, culture surprise, and culture distress are not commonly used terms to describe this phenomenon.

Question 12

Reimbursement by a company for dependent educational expenses incurred while a parent is assigned overseas is called a(n)________.

Accepted Answer

The reimbursement by a company for dependent educational expenses incurred while a parent is assigned overseas is known as an education allowance. This allowance is intended to ease the financial burden of educating children abroad and is a common benefit offered by international employers.

Question 13

An individual in the ________ stage of culture shock typically experiences cultural differences,such as the concept of time,through increased participation.

Accepted Answer

The answer of An individual in the ________ stage of...

Question 14

The degree to which workers around the world can participate in corporate decision making varies considerably and is developed on three levels.The ________ level involves the right of a worker to be consulted in advance concerning transfers.

Accepted Answer

Shop-floor level involves consultation and participation in decision-making related to daily work activities such as safety, work procedures, and quality control. The other options (management, board, representative, labor) refer to different levels of authority and representation within a company, but do not specifically address the right to be consulted regarding transfers.

Question 15

The compensation of the manager overseas can be divided into two general categories:

Accepted Answer

The two categories listed in option E, "base salary" and "salary-related and non-salary related," are the most commonly used ways to describe the compensation of managers overseas. The base salary refers to the fixed amount of money that the manager receives as payment for their work, while the salary-related and non-salary related category includes benefits such as bonuses, stock options, housing allowances, and other forms of compensation that are not part of the base salary.

Question 16

Of the following,which is NOT one of the approaches of companies with low expatriate failure rates?

Accepted Answer

The implementation of procedures that are mainly concerned with profitability is not one of the approaches of companies with low expatriate failure rates. The other four approaches mentioned - clearly stated criteria, rigorous procedures, appropriate orientation, and constant evaluation - are all important factors that contribute to the success of expatriate assignments.

Question 17

An individual in the ________ stage of culture shock typically enjoys the novelty of a new culture,largely from the perspective of a spectator.

Accepted Answer

The initial euphoria stage is characterized by excitement and fascination with the new culture, with the individual viewing it as a spectator rather than as an active participant.

Question 18

A manager's ________ depends on qualifications,responsibilities,and duties,just as it would for a domestic position.

Accepted Answer

A manager's base salary is determined by their qualifications, responsibilities, and duties, just like it would be for a domestic position. The other options - cost-of-living allowance, foreign service premium, hardship allowance, and housing allowance - may also be included in an expatriate compensation package, but they are not directly linked to a manager's qualifications and job responsibilities.

Question 19

The culture shock cycle for an overseas assignment may last about ________ months.

Accepted Answer

The culture shock cycle for an overseas assignment typically lasts about 14 months. This period encompasses initial excitement, subsequent culture shock, gradual adjustment, and eventual adaptation to the new environment.

Question 20

Justin is manager from the United States and is currently working as an expatriate in Japan.Within the first couple of weeks working in Japan,Justin noticed that his employees expected more authoritarian leadership,which is much different than the democratic leadership his employees in the United States preferred.Justin is in the process of gaining ________.

Accepted Answer

Justin is in the process of gaining interpretive cultural knowledge, which refers to the ability to understand and interpret the customs, values, and beliefs of another culture. In this case, Justin is trying to understand why his employees in Japan prefer a more authoritarian leadership style, which is different from what he's used to in the United States.

Quiz 18: Human Resource Management