Question 1

A student nurse is working with a preceptor who appears abrupt and disinterested in precepting students.What action by the student is most appropriate?

Accepted Answer

The student nurse should notify the instructor as the abrupt and disinterested behavior of the preceptor can negatively affect the learning experience of the student. The instructor can then address the issue with the preceptor and ensure that the student receives adequate support and guidance during their clinical rotations.

Question 2

In what ways is the environment controlled by the hospital safety committee to prevent workplace violence? Select all that apply.

Accepted Answer

Environmental controls include accessible alarms, monitoring systems, and access to security in areas of vulnerability.The other options are incorrect because they are not methods to prevent violence.

Question 3

What are some tools available for the nurse manager to use for conflict resolution? Select all that apply.

Accepted Answer

Prevention involves identifying potential conflicts and taking steps to address them before they occur. Negotiation involves facilitating communication and finding a mutually agreeable solution to the conflict. Cooperation involves working together with all parties involved to achieve a common goal, which can help to prevent conflicts from arising. Resentment and rejection are not tools for conflict resolution, but rather negative feelings that can contribute to conflicts.

Question 4

In an escalating situation,the nurse should observe certain rules to protect herself from violence.Which of the following are good rules to keep in mind if one is ever in a violent situation? Select all that apply.

Accepted Answer

Removing oneself from the situation is the best option when in a potentially violent situation. Calling for help is also important to ensure assistance arrives quickly. Finally, not allowing the person to stand between oneself and the door is important for having an exit strategy. Speaking loudly with authority and standing in a corner against a wall may further agitate the potential aggressor and increase the chances of violence.

Question 5

What methods can the nurse manager use to address horizontal violence in the workplace? Select all that apply.

Accepted Answer

Providing training to staff on effective communication and conflict resolution strategies is an effective method of addressing horizontal violence. Naming the problem "horizontal violence" helps to bring attention to the issue and encourages everyone to take it seriously. Observing and analyzing the workplace culture can assist in identifying root causes of horizontal violence and implementing solutions to prevent it. Picking a side or having the victim file a grievance may not address the underlying issues and can cause further division among staff.

Question 6

A male nurse is working with female nurses on a unit.One of the female nurses is overheard talking about how cute the male nurse is.The nurse overhearing this comment should be expected to do which of the following?

Accepted Answer

There is no indication that the female nurse's comment was inappropriate or harassing, and it is not the over-hearing nurse's responsibility to involve the manager or confront either nurse. Therefore, the best choice would be to do nothing, as no action is necessary in this situation.

Question 7

Personal and financial issues,as well as drugs or alcohol,can impair employees and can precipitate violence.The nurse manager and all staff must be aware of the signs of drug or alcohol use.Which of the following indicators should concern the nurse manager in an employee when addressing violence in the workplace? Select all that apply.

Accepted Answer

Options B, C, and D are symptom of someone under the influence of drugs and/or alcohol.Options A and E are not necessarily associated with drugs or alcohol impairment.

Quiz 17: Personal and Workplace Safety