Question 1

The first step in designing a reward system that will produce the behaviour the organization needs is to develop rewards that address salient employee needs.

Accepted Answer

False

Question 2

One of the keys for generating membership behaviour is job satisfaction.

Accepted Answer

Job satisfaction can lead to positive attitudes and emotions towards an organization, increasing the likelihood of membership behaviour such as commitment and loyalty.

Question 3

The key employee attitudes are job satisfaction,work motivation,and professionalism.

Accepted Answer

The key employee attitudes typically include job satisfaction, work motivation, and organizational commitment, not professionalism.

Question 4

High involvement organizations generally require the most complex reward system.

Accepted Answer

High involvement organizations are characterized by high levels of employee participation, problem-solving, and decision-making. Therefore, the reward system needs to be more complex and diverse to recognize and incentivize these behaviors effectively.

Question 5

Which of the following attitudes refers to the strength of an employee's desire to perform his or her job duties well?
A) job satisfaction
B) work motivation
C) organizational identification
D) organizational commitment

Accepted Answer

Work motivation refers to the level of enthusiasm or drive an employee has to perform their job duties well. This includes their desire to accomplish tasks effectively, meet goals, and achieve success in their work. Job satisfaction, on the other hand, refers to an employee's overall level of contentment with their job and work environment. Organizational identification relates to an employee's sense of attachment to their organization and its values, while organizational commitment refers to an employee's loyalty and dedication to their organization.

Question 6

What three key employee behaviours are desired by most employers?
A) Membership, task, and citizenship
B) Classical, human relations, and high involvement
C) Prospector, analyzer, and defender
D) Motivation, satisfaction, and commitment

Accepted Answer

Membership, task, and citizenship are the three key employee behaviours desired by most employers.

Question 7

The three key employee behaviours that may be desired by employers are membership,task,and citizenship.

Accepted Answer

Membership behavior refers to the level of commitment and identification an employee has with the organization, task behavior refers to the extent to which an employee carries out their job duties effectively, and citizenship behavior refers to discretionary actions an employee takes to benefit the organization beyond their job responsibilities. These three behaviors are typically desired by employers.

Question 8

When employees are faced with reward dissatisfaction,their two main options are to demand higher pay or find a more rewarding job.

Accepted Answer

The answer of When employees are faced with reward dissatisfaction,their...

Question 9

Which of the following best describes the psychological contract?
A) The employee-supervisor relationship
B) The attitude the employee has towards the company
C) Expectations about the rewards offered and the amount of effort given
D) The relationship between satisfaction and productivity

Accepted Answer

The psychological contract refers to the unwritten expectations that exist between an employee and their employer regarding the rewards offered and the amount of effort given. It goes beyond the formal employee contract and includes factors like job security, career advancement, and work-life balance. While employee attitudes and satisfaction are related to the psychological contract, they are not the same thing. The psychological contract is specifically focused on expectations around rewards and effort.

Question 10

A behavioural framework provides a conceptual toolkit for understanding which aspect of compensation?
A) The organizational context within which compensation management takes place
B) The managerial strategy that best fits an organization
C) How the structural variables interact to produce employee behaviour
D) The behaviour that various compensation plans will likely produce

Accepted Answer

A behavioural framework helps in understanding the behaviour that various compensation plans will likely produce. It focuses on the relationship between compensation and employee behaviour, such as motivation, job satisfaction, and performance. The framework provides a conceptual toolkit for designing and implementing effective compensation plans that align with organizational goals and objectives.

Question 11

Reward dissatisfaction can result from any of the following: violation of psychological contract,perceived inequity,lack of organizational justice,and relative deprivation.

Accepted Answer

Reward dissatisfaction can indeed result from any of the mentioned factors - violation of psychological contract, perceived inequity, lack of organizational justice, and relative deprivation.

Question 12

Which of the following does job satisfaction create?
A) Increased job effort
B) Lower employee turnover
C) Higher training costs
D) Job security

Accepted Answer

The answer of Which of the following does job satisfaction...

Question 13

Task behaviour can be generated through organizational identification.

Accepted Answer

Organizational identification refers to the extent to which employees feel connected to their organization and consider their organizational membership to be an important part of their self-concept. Research suggests that employees who strongly identify with their organization are more likely to exhibit task behaviors, such as putting in extra effort, attending work regularly and on time, and performing tasks accurately and efficiently.

Question 14

You are extremely happy with your job and would not hesitate to recommend your company as a good place to work.Which key employee attitude are you expressing?
A) Organizational identification
B) Motivation
C) Job satisfaction
D) Commitment

Accepted Answer

Job satisfaction reflects an employee's overall positive feelings toward their job, including their level of enjoyment and fulfillment.

Question 15

Which of the following is not a consequence of job satisfaction?
A) Decreased grievances
B) Reduced stress
C) Increased job effort
D) Positive group norms

Accepted Answer

The answer of Which of the following is not a...

Question 16

One of the keys for generating citizenship behaviour is motivation.

Accepted Answer

The answer of One of the keys for generating citizenship...

Question 17

What is the definition of membership behaviour?
A) Paying ones dues on time
B) Being polite with others
C) A decision to join and stay with a firm
D) The attitude one holds toward one's job and the workplace

Accepted Answer

Membership behaviour refers to a decision by an individual to join and stay with a firm or organization. This includes a willingness to participate in activities and initiatives of the organization, and to contribute to its success. Paying dues or being polite are components of professional behaviour and may contribute to membership behaviour, but they are not comprehensive definitions of it. Job attitudes refer to an individual's personal feelings and beliefs about their job and workplace, but are not necessarily linked to their decision to remain with the organization.

Question 18

The three main types of reward problems are failure to produce desired behaviour,underpaying employees,and reward dissatisfaction.

Accepted Answer

The three main types of reward problems are failure to produce desired behavior, production of desired behavior with undesirable consequences, and reward dissatisfaction. Underpaying employees is a specific issue that can lead to reward dissatisfaction.

Question 19

Which of the following statements is false?
A) Generating membership behaviour depends on job satisfaction.
B) Task behaviour can be generated through organizational identification.
C) One of the keys for generating citizenship behaviour is motivation.
D) Organizational identification can have a positive impact on job satisfaction and motivation.

Accepted Answer

The answer of Which of the following statements is false?
A)...

Question 20

As the owner of a furniture moving company you require physically fit workers.The average weight of your workers is 240 pounds.You designed a special incentive program to encourage employees to lose weight.Three hundred dollars was given to the employee who lost the most weight over a three month period.The winner dropped thirty-five pounds but gained it all back to compete again in the competition.This example demonstrates which type of reward problem?
A) Failure to produce desired behaviour
B) Production of desired behaviour and undesirable consequences
C) Production of reward dissatisfaction
D) Unfair compensation practices

Accepted Answer

The incentive program did produce the desired behavior of weight loss initially, but the undesirable consequence was that the winner gained all the weight back to compete again. This can be seen as a problem of producing desired behavior and undesirable consequences.

Quiz 3: A Behavioural Framework for Compensation

The first step in designing a reward system that will produce the behaviour the organization needs is to develop rewards that address salient employee needs.

One of the keys for generating membership behaviour is job satisfaction.

The key employee attitudes are job satisfaction,work motivation,and professionalism.

High involvement organizations generally require the most complex reward system.

Which of the following attitudes refers to the strength of an employee's desire to perform his or her job duties well?

What three key employee behaviours are desired by most employers?

The three key employee behaviours that may be desired by employers are membership,task,and citizenship.

When employees are faced with reward dissatisfaction,their two main options are to demand higher pay or find a more rewarding job.

Which of the following best describes the psychological contract?

A behavioural framework provides a conceptual toolkit for understanding which aspect of compensation?

Reward dissatisfaction can result from any of the following: violation of psychological contract,perceived inequity,lack of organizational justice,and relative deprivation.

Which of the following does job satisfaction create?

Task behaviour can be generated through organizational identification.

You are extremely happy with your job and would not hesitate to recommend your company as a good place to work.Which key employee attitude are you expressing?

Which of the following is not a consequence of job satisfaction?

One of the keys for generating citizenship behaviour is motivation.

What is the definition of membership behaviour?

The three main types of reward problems are failure to produce desired behaviour,underpaying employees,and reward dissatisfaction.

Which of the following statements is false?