The responsibility for entering customer information and contact records into the CRM database usually belongs to:
A)the customer
B)the office manager
C)the data entry clerk
D)the sales manager
E)the salesperson

Question

Quizplus · Accepted Answer

The responsibility for entering customer information and contact records into the CRM database usually belongs to the salesperson who has had the interaction with the customer. They are in the best position to enter accurate and relevant information into the CRM for future use.

The Responsibility for Entering Customer Information and Contact Records into the CRM