If the customer's problem is not solved by any of the products or services the salesperson sells,then it is appropriate for the salesperson to:
A)recommend another source
B)ask more probing questions
C)end the sales call and ask for a meeting at a later date
D)recommend the solution immediately
E)define the problem and recommend the solution

Question

Quizplus · Accepted Answer

It is important for a salesperson to build trust and credibility with the customer by being honest and transparent. Recommending another source that may be better equipped to solve the customer's problem demonstrates that the salesperson values the customer's needs over their own sales goals.

If the Customer's Problem Is Not Solved by Any of the Products