In the context of managing resistance to change, which of the following is an error that managers make in the change phase?
A) They overlook victory after the first large-scale success.
B) They do not create a powerful enough coalition.
C) They do not establish a great enough sense of urgency.
D) They undercommunicate the vision by a factor of ten.

Question

Quizplus · Accepted Answer

Undercommunicating the vision can lead to confusion and ambiguity, which can fuel resistance to change. Therefore, it is important to communicate the vision clearly and consistently to all stakeholders. The other options are errors that managers make in the unfreezing and refreezing phases, respectively.

In the Context of Managing Resistance to Change, Which of the Following