Which of the following statements is true of bureaucratically controlled companies?
A) They place little emphasis on policies and procedures.
B) They are highly resistant to change.
C) They are highly responsive to their customers' needs.
D) They rely on group norms rather than on formalized rules and regulations.

Question

Quizplus · Accepted Answer

Bureaucratically controlled companies typically have a rigid structure with a high degree of formalization, which can make them resistant to change and slow to adapt to new circumstances. They place a strong emphasis on policies and procedures, often at the expense of responsiveness to customer needs. Group norms may be important, but they are typically secondary to formalized rules and regulations.

Which of the Following Statements Is True of Bureaucratically Controlled