Unlike output control, behavior control _____.
A) is a type of normative control
B) is often coupled with rewards and incentives
C) gives managers and workers the freedom to behave as they see fit as long as they accomplishprespecified, measurable results
D) regulates, guides, and measures how workers behave on the job

Question

Quizplus · Accepted Answer

Behavior control regulates, guides, and measures how workers behave on the job. It is different from output control, which focuses solely on achieving specific measurable results regardless of the methods used to reach those results. Behavior control can be coupled with rewards and incentives, but it does not give managers and workers unlimited freedom to behave however they want. Rather, it provides guidance and direction for how workers should behave in order to achieve desired outcomes. Behavior control is also a type of normative control, as it shapes the norms and values that guide behavior in the organization.

Unlike Output Control, Behavior Control _____