_____ is the use of observable measures of worker behavior or outputs to assess performance and influence behavior.
A) Bureaucratic control
B) Objective control
C) Normative control
D) Concertive control

Question

Quizplus · Accepted Answer

The use of observable measures to assess performance and influence behavior is called objective control. Bureaucratic control refers to the use of rules and regulations to guide behavior, normative control is based on shared values and beliefs within a group or organization, and concertive control involves self-monitoring and peer regulation within teams.

_____ Is the Use of Observable Measures of Worker Behavior