A local plumbing company installed global positioning satellite (GPS) tracking devices in all its trucks to ensure that employees were going on service calls and not running personal errands. This is an example of _____.
A) normative control
B) adaptive control
C) concertive control
D) objective control

Question

Quizplus · Accepted Answer

The installation of GPS tracking devices in company trucks is an example of objective control, which is the use of measurable standards and data to assess employee performance. It is not normative control (using shared values and beliefs to influence behavior), adaptive control (giving employees the flexibility to make decisions), or concertive control (using peer pressure and group norms to regulate behavior).

A Local Plumbing Company Installed Global Positioning Satellite (GPS) Tracking