Question 1

Tyrone likes to stay connected with his friends through technology, even when he is at work; he has high expectations and is seeking a job that will be meaningful to his values.He is likely a member of which of the follow demographic groups
A)Elders
B)Baby Boomers
C)Generation X
D)Generation Y
E)Echo Boomers

Accepted Answer

Generation Y, also known as millennials, prioritize technology and value meaningful work. They tend to use technology to stay connected with friends and have high expectations for their career.

Question 2

As a senior executive, Terry is most likely to favour which of the following instrumental values the most
A)honesty
B)courage
C)self-respect
D)family security
E)happiness.

Accepted Answer

Honesty is an instrumental value that is highly valued by senior executives because it is essential for building trust and maintaining relationships with clients, colleagues, and superiors.

Question 3

Norma has been working for the same organization for 25 years.She has worked there so long she is an invaluable resource to people across the organization; she feels an obligation to stay with this organization for the rest of her career.Norma is exhibiting
A)continuance commitment
B)normative commitment
C)affective commitment
D)personal commitment
E)citizenship commitment.

Accepted Answer

The answer of Norma has been working for the same...

Question 4

Even though Tim's department had a reputation for being populated by "slackers," he still felt that all of his staff members were intrinsically valuable and had the right to self-determination.Which of the "Magnificent Seven Principles" is he exhibiting
A)dignity of human life
B)autonomy
C)fairness
D)humaneness
E)honesty.

Accepted Answer

Tim is exhibiting autonomy by believing that his staff members have the right to self-determination, regardless of their perceived reputation or productivity.

Question 5

As a union member, Kim is most likely to favour which of the following terminal values the most
A)honesty
B)courage
C)freedom
D)family security
E)a world of peace.

Accepted Answer

Union members often prioritize family security as a terminal value as unions typically advocate for better wages, benefits, and working conditions to provide for their members and their families. While honesty, courage, freedom, and a world of peace may also be important values to union members, the focus on protecting and improving the livelihood of their families is often at the forefront of their priorities.

Question 6

Farrah is eager to participate in teamwork, and enjoys her manager because he treats her as an equal, rather than exerting his authority over her.Farrah is likely a member of which of the follow demographic groups
A)Elders
B)Baby Boomers
C)Generation X
D)Generation Y
E)Echo Boomers

Accepted Answer

The answer of Farrah is eager to participate in teamwork,...

Question 7

Li had recently arrived in Spain from Indonesia, and was very surprised to discover how little emphasis was placed on encouraging and rewarding individuals for being fair, altruistic, generous, and kind to others.Thus, in her view, Spain lacked
A)power distance
B)a future orientation
C)assertiveness
D)a humane orientation
E)uncertainty avoidance.

Accepted Answer

Li's observation suggests that Spain lacks a humane orientation, which places importance on fairness, altruism, generosity, and kindness towards others. This dimension is one of five in the Global Leadership and Organizational Behavior Effectiveness (GLOBE) cultural framework. The other dimensions are power distance, uncertainty avoidance, assertiveness, and future orientation.

Question 8

Zena gets along so well with people of other cultures that you would almost think that she is part of their cultures.She is exhibiting which cultural intelligence profile
A)analyst
B)mimic
C)chameleon
D)provincial
E)ambassador.

Accepted Answer

The chameleon profile refers to individuals who are skilled at adapting to different cultures and can blend in well with their surroundings. Zena's ability to get along so well with people of other cultures suggests that she has a chameleon profile.

Question 9

John was being trained by his employers for an important posting to China.One of the concepts discussed was guanxi; understanding guanxi will help John make decisions about
A)appropriate interpersonal relations in his work role in China.
B)legal interpersonal relations in his work role in China.
C)internal pressures on his work performance in China.
D)appropriate attitudes to job satisfaction in China.
E)appropriate attitudes to power distance in China.

Accepted Answer

Guanxi refers to the personal connections and relationships in Chinese culture that play a critical role in business and social interactions. Understanding guanxi will help John build appropriate interpersonal relations in his work role in China, which is crucial for success in his job. None of the other options are directly related to guanxi.

Question 10

Stacy was trying to figure out how best to interact with Abdul, who recently joined her department and is from the Middle East; Stacy is focusing on understanding Abdul's cultural rules and expectations as she decides how to approach him.Stacy is exhibiting which cultural intelligence profile
A)mimic
B)analyst
C)ambassador
D)chameleon
E)provincial.

Accepted Answer

In this scenario, Stacy is analyzing Abdul's culture to better understand his expectations and rules. This aligns with the analyst profile, which involves analyzing cultural differences and understanding how they affect communication and behavior.

Question 11

When in a group setting, Chase is the most likely member of the group to take the contrarian point of view on any given issue, but at the same time he is very collaborative.He is likely a member of which of the follow demographic groups
A)Elders
B)Baby Boomers
C)Generation Y
D)Echo Boomers
E)Generation X

Accepted Answer

Chase's behavior is characteristic of Generation X, who are known for valuing independence and individualism, but also being collaborative and adaptable in group settings. They are often seen as the "middle child" generation and may take a contrarian point of view, but are also willing to work with others towards a common goal.

Question 12

Tim always tried to do the right thing for everyone involved whenever he was faced with a dilemma that affected other people at work.Which of the "Magnificent Seven Principles" is he exhibiting
A)dignity of human life
B)autonomy
C)honesty
D)loyalty
E)the common good.

Accepted Answer

Tim is exhibiting the principle of the common good, as he is considering the well-being of everyone involved in his decision-making at work. He is trying to make choices that benefit the group as a whole rather than just himself or a select few individuals.

Question 13

Carol just started her first job, and even though she was inexperienced, she had a strong belief in her inner worth and basic competence, so she expected to perform well.Carol is exhibiting positive
A)core self-evaluation
B)self-respect
C)self-esteem
D)self-righteousness
E)self-awareness.

Accepted Answer

Carol's belief in her inner worth and competence reflects a high degree of core self-evaluation, which refers to an individual's fundamental, enduring positive or negative self-evaluations. While self-respect and self-esteem are related concepts, they do not encompass the broader construct of core self-evaluation. Self-righteousness, on the other hand, involves an overly positive and self-aggrandizing attitude that is not necessarily based on actual competence or worth. Self-awareness may be a necessary component of core self-evaluation, but it is not the same thing as core self-evaluation itself.

Question 14

Of all of the employees in her department, Donna seemed to be the most enthusiastic, involved and satisfied with the work she was assigned to do.Donna was thus exhibiting
A)core self-evaluation
B)positivity
C)employee engagement
D)prognostication
E)self-awareness.

Accepted Answer

Donna's behavior is an example of employee engagement - she is fully invested in her work and satisfied with what she is doing. This goes beyond just being positive or having a good self-evaluation. Prognostication and self-awareness are not relevant in this context.

Question 15

Ada, who recently relocated from Greece to the United States, and was surprised to see how much emphasis was placed on rewarding group members for performance improvements and excellence.Thus, in her view, the U.S.emphasized
A)power distance
B)performance orientation
C)autonomy
D)assertiveness
E)a future orientation.

Accepted Answer

Ada's observation of the emphasis on rewarding performance improvements and excellence suggests a focus on performance orientation, which is one of the dimensions in Hofstede's cultural framework. Power distance relates to the extent to which unequal distribution of power is accepted, autonomy refers to the degree of individualism in decision-making, assertiveness concerns the level of confrontation and competition, and a future orientation involves planning and investing for the future. While these dimensions may also be relevant in understanding cultural differences, Ada's observation specifically suggests a focus on performance orientation in the U.S. culture.

Question 16

Tony has always "stuck to his own" so to speak.He therefore seemed to have difficulty working in a new department that was very culturally diverse.Tony is exhibiting
A)high cultural intelligence
B)high culture shock
C)low cultural intelligence
D)multiculturalism
E)culture curiosity.

Accepted Answer

Tony's difficulty in working with a culturally diverse group suggests a lack of understanding and ability to adapt to different cultural norms and values, indicating low cultural intelligence.

Question 17

Peter is very unhappy in his current job, so he has been "going through the motions" for a long time now.He is frequently absent and often late.His response to his dissatisfaction can thus be referred to as
A)neglect
B)voice
C)loyalty
D)exit
E)withdrawal.

Accepted Answer

The answer of Peter is very unhappy in his current...

Question 18

Dana is pragmatic; as a manager of supply chain, she accepted a transfer to do the same job in a smaller community because house prices were lower and she felt she could acquire a larger house for her family at a lesser cost.She is likely a member of which of the follow demographic groups
A)Elders
B)Baby Boomers
C)Generation X
D)Generation Y
E)Nexters

Accepted Answer

The answer of Dana is pragmatic; as a manager of...

Question 19

Leanne was a model employee.She was always willing to go beyond her regular job duties if needed, and she consistently performed beyond expectations.Leanne is exhibiting
A)loyalty
B)job satisfaction
C)organizational citizenship behaviour
D)polarity
E)positivity.

Accepted Answer

Leanne is exhibiting organizational citizenship behaviour, which refers to voluntary actions that are not part of an employee's formal job requirements but contribute to the effective functioning of the organization. Her willingness to go above and beyond her job duties shows that she is actively supporting and contributing to the goals of the organization.

Question 20

Tina was somewhat shy and insecure, so she relied on the other people in her department to protect her and look after her.Tina is exhibiting a high degree of
A)individualism
B)power distance
C)collectivism
D)uncertainty orientation
E)terminality.

Accepted Answer

Collectivism emphasizes the interdependence of individuals within a group or society. Tina's reliance on others in her department for protection and support demonstrates a collectivistic mindset.

Quiz 3: Values, Attitudes, and Diversity in the Workplace

Tyrone likes to stay connected with his friends through technology, even when he is at work; he has high expectations and is seeking a job that will be meaningful to his values.He is likely a member of which of the follow demographic groups

As a senior executive, Terry is most likely to favour which of the following instrumental values the most

Norma has been working for the same organization for 25 years.She has worked there so long she is an invaluable resource to people across the organization; she feels an obligation to stay with this organization for the rest of her career.Norma is exhibiting

Even though Tim's department had a reputation for being populated by "slackers," he still felt that all of his staff members were intrinsically valuable and had the right to self-determination.Which of the "Magnificent Seven Principles" is he exhibiting

As a union member, Kim is most likely to favour which of the following terminal values the most

Farrah is eager to participate in teamwork, and enjoys her manager because he treats her as an equal, rather than exerting his authority over her.Farrah is likely a member of which of the follow demographic groups

Li had recently arrived in Spain from Indonesia, and was very surprised to discover how little emphasis was placed on encouraging and rewarding individuals for being fair, altruistic, generous, and kind to others.Thus, in her view, Spain lacked

Zena gets along so well with people of other cultures that you would almost think that she is part of their cultures.She is exhibiting which cultural intelligence profile

John was being trained by his employers for an important posting to China.One of the concepts discussed was guanxi; understanding guanxi will help John make decisions about

Stacy was trying to figure out how best to interact with Abdul, who recently joined her department and is from the Middle East; Stacy is focusing on understanding Abdul's cultural rules and expectations as she decides how to approach him.Stacy is exhibiting which cultural intelligence profile

When in a group setting, Chase is the most likely member of the group to take the contrarian point of view on any given issue, but at the same time he is very collaborative.He is likely a member of which of the follow demographic groups

Tim always tried to do the right thing for everyone involved whenever he was faced with a dilemma that affected other people at work.Which of the "Magnificent Seven Principles" is he exhibiting

Carol just started her first job, and even though she was inexperienced, she had a strong belief in her inner worth and basic competence, so she expected to perform well.Carol is exhibiting positive

Of all of the employees in her department, Donna seemed to be the most enthusiastic, involved and satisfied with the work she was assigned to do.Donna was thus exhibiting

Ada, who recently relocated from Greece to the United States, and was surprised to see how much emphasis was placed on rewarding group members for performance improvements and excellence.Thus, in her view, the U.S.emphasized

Tony has always "stuck to his own" so to speak.He therefore seemed to have difficulty working in a new department that was very culturally diverse.Tony is exhibiting

Peter is very unhappy in his current job, so he has been "going through the motions" for a long time now.He is frequently absent and often late.His response to his dissatisfaction can thus be referred to as

Dana is pragmatic; as a manager of supply chain, she accepted a transfer to do the same job in a smaller community because house prices were lower and she felt she could acquire a larger house for her family at a lesser cost.She is likely a member of which of the follow demographic groups

Leanne was a model employee.She was always willing to go beyond her regular job duties if needed, and she consistently performed beyond expectations.Leanne is exhibiting

Tina was somewhat shy and insecure, so she relied on the other people in her department to protect her and look after her.Tina is exhibiting a high degree of