Question 1

During the _____ phase of culture shock,one is frustrated constantly with how different things are and may avoid doing anything that requires involvement in that country's culture.
A)Honeymoon
B)Adaptation
C)Culture shock
D)Depression or hostility

Accepted Answer

The description matches the depression or hostility phase of culture shock, where one may experience feelings of frustration, anger, and may avoid engaging with the new culture. The Honeymoon phase is characterized by excitement and enthusiasm, while the adaptation phase involves a gradual adjustment to the new culture. The Culture shock phase is a broad term that encompasses the various stages of adjustment to a new culture.

Question 2

Ryan's organization delivers locally grown produce to customers.His delivery area is limited to the one city and part of a county.Ryan's organization is in the ________ stage of corporate globalization.
A)domestic
B)international
C)multinational
D)transnational

Accepted Answer

Ryan's organization is only operating within one city and a smaller area of a county, which means it is operating domestically within a single country.

Question 3

In preparation of an employee's expatriate assignment,Melissa conducted ______.
A)Diversity training
B)Communication training
C)Skill-based training
D)Cross-cultural training

Accepted Answer

Cross-cultural training is the most appropriate training for an employee's expatriate assignment as it helps prepare them for intercultural communication, negotiation, and business practices in the foreign country. It also covers topics such as customs, values, and social norms that may differ greatly from those of the employee's home country. Diversity training, communication training, and skill-based training may also be useful for different aspects of the assignment, but they are not specific to cross-cultural adaptation.

Question 4

The website at Alexander's organization allows customers from anywhere in the world to buy its products.Alexander's organization is in the ________ stage of corporate globalization
A)domestic
B)international
C)multinational
D)transnational

Accepted Answer

The international stage of corporate globalization is characterized by a company's expansion beyond its original country to sell products or services in multiple countries, often through a website or other digital platforms that allow global customer access.

Question 5

All of the following are expatriate issues except:
A)report structure - who will the employees report to in both the host country and at home?
B)Former coworkers - what will the coworkers in the home country think of the expatriate?
C)Performance management process - will host or home country managers compete the performance appraisal and manage the employee's performance during the assignment?
D)Repatriation - what assistance will be provided upon completion of the assignment?

Accepted Answer

Former coworkers' opinions of the expatriate are not necessarily an expatriate issue, as it is not within the company's control. The other options (report structure, performance management process, and repatriation) are all valid expatriate issues that companies need to consider and address.

Question 6

What percentage of international assignments fail mainly due to the inability to adapt to cultural differences?
A)75%
B)50%
C)33%
D)10%

Accepted Answer

The answer of What percentage of international assignments fail mainly...

Question 7

Yelena's organization has a separate lunch room for executives.It appears the ________ dimension of cultural diversity is high at Yelena's organization.
A)assertiveness
B)power distance
C)gender differences
D)uncertainty avoidance

Accepted Answer

The fact that there is a separate lunch room for executives suggests that there is a high power distance dimension of cultural diversity at Yelena's organization. Power distance refers to the degree to which less powerful members of an organization are comfortable with a larger power differential existing between them and those in higher positions of authority. Having a separate lunch room for executives implies that they have a higher status and more power within the organization, which is characteristic of a high power distance culture.

Question 8

Neal's organization provides more paid vacation time than most organizations to allow employees to enjoy life outside work and maintain good relationships with friends and family members.It appears the ________ dimension of cultural diversity is high at Neal's organization.
A)assertiveness
B)nurturing
C)societal collectivism
D)uncertainty avoidance

Accepted Answer

The nurturing dimension of cultural diversity is characterized by a focus on relationships, quality of life, and concern for others. Organizations with a high nurturing dimension prioritize the well-being and happiness of employees and their families, offering benefits such as paid vacation time to support work-life balance. Therefore, Neal's organization's prioritization of paid vacation time suggests a high nurturing dimension.

Question 9

_____ is a common method to manage expatriate compensation in which the organization continues to pay the individual at a rate equivalent to their home country salary.
A)Split pay approach
B)Localization approach
C)Balance sheet approach
D)Negotiation approach

Accepted Answer

The balance sheet approach is a common method to manage expatriate compensation in which the organization continues to pay the individual at a rate equivalent to their home country salary. The balance sheet approach ensures that the expatriate's purchasing power and standard of living remains the same as it was in their home country. This approach also takes into account additional expenses such as cost of living allowances, taxes, and housing allowances.

Question 10

Samantha's organization keeps a large amount of raw materials in stock to guard against market fluctuations.It appears the ________ dimension of cultural diversity is high at Samantha's organization.
A)assertiveness
B)power distance
C)in-group collectivism
D)uncertainty avoidance

Accepted Answer

Uncertainty avoidance refers to the extent to which individuals in a culture feel threatened by uncertain or ambiguous situations, and therefore tend to avoid risks by seeking security and stability. Keeping a large amount of raw materials in stock can be seen as a form of risk-avoidance strategy, indicating a high level of uncertainty avoidance within Samantha's organization.

Question 11

Based on an employee survey from five countries,outliving retirement money was one of the top three worker concerns.Which of the following is not a reason for this conclusion?
A)Employees want to provide an income for loved ones after their passing.
B)People are living longer today than ever before
C)In most countries,the population is planning on retiring at an earlier age than has historically been the case.
D)All of these answers are correct.

Accepted Answer

The answer of Based on an employee survey from five...

Question 12

Gilbert spends a lot of time on the phone working to export the organization's goods to Australia and New Zealand.These are the only two foreign markets to which his organization currently exports.Gilbert's organization is in the ________ stage of corporate globalization.
A)domestic
B)international
C)multinational
D)transnational

Accepted Answer

The organization is only exporting to two foreign markets, which means it is in the initial stage of expanding globally. This is known as internationalization, which is a step beyond operating solely in a domestic market but has not yet reached the stage of multinational or transnational operations.

Question 13

At Craig's organization,sales people receive their commissions immediately after a sale closes.The manager keeps a large amount of cash on hand and pays the commissions as soon as the customer leaves the store.It appears the ________ dimension of cultural diversity is high at Craig's organization.
A)assertiveness
B)short-term orientation
C)societal collectivism
D)power distance

Accepted Answer

The immediate payment of commissions indicates a focus on short-term orientation, where quick results and immediate gratification are prioritized over long-term planning and delayed rewards. The other dimensions (assertiveness, societal collectivism, and power distance) do not directly relate to the commission payment system described.

Question 14

Compensating your global workforce includes all of the following except:
A)pay
B)incentives
C)promotions
D)benefits

Accepted Answer

Compensating your global workforce includes pay, incentives, and benefits in order to attract and retain talent. Promotions are not considered a form of compensation but rather a form of career advancement within the organization.

Question 15

John is always working to improve his cultural competence because his organization competes on a global scale with facilities in many different countries and no real "headquarters" in any country.John's organization is in the ________ stage of corporate globalization.
A)domestic
B)international
C)multinational
D)transnational

Accepted Answer

The transnational stage of corporate globalization involves organizations with facilities in multiple countries and no clear headquarters in any one country. In this stage, cultural competence and global awareness are important for success, as in John's case. The other stages, domestic, international, and multinational, do not fit the description of John's organization.

Question 16

Acme Global has five factories.Three in the United States,one in Germany,and one in India.Each factory is a separate independent business facility owned by Acme Global.It appears Acme Global is in the ________ stage of corporate globalization.
A)domestic
B)international
C)multinational
D)transnational

Accepted Answer

Acme Global has expanded its operations globally by having factories in multiple countries. However, each factory appears to be operating independently, without a significant level of integration or coordination between them, which suggests that the company is in the multinational stage of corporate globalization.

Question 17

At John's organization,the annual sales prize is very important.Sales people work hard and compete against one another for the prize.It appears the ________ dimension of cultural diversity is high at John's organization.
A)assertiveness
B)future orientation
C)power distance
D)uncertainty avoidance

Accepted Answer

The emphasis on competition and working hard to win the annual sales prize indicates a strong focus on achievement, success, and assertiveness. This dimension of cultural diversity refers to the degree to which a culture values competitiveness, assertiveness, and the acquisition of money and material goods. Future orientation (B) refers to the degree to which a culture values planning and investing in the future, while power distance (C) refers to the degree to which a culture accepts hierarchical differences and the unequal distribution of power. Uncertainty avoidance (D) refers to the degree to which a culture feels threatened by ambiguity and uncertainty, and prefers to have clear rules and structure to minimize risk. While these dimensions may also be present in John's organization to some extent, the emphasis on competition and winning suggests a higher level of assertiveness.

Question 18

Jordan is tasked with developing a repatriation program.She should include which activity as part of the repatriation?
A)Re-entry training,including culture training
B)All of the options are correct.
C)Job placement into a position commensurate with the employee's level of expertise and other KSAOs developed during the assignment.
D)Show appreciation for the employee's international service and facilitate knowledge transfer with others who may benefit from a better understanding of the host country and its culture.

Accepted Answer

All of the options listed are important activities to include in a repatriation program. Re-entry training and culture training can help employees readjust to their home country after being away for an extended period of time, while job placement and knowledge transfer can ensure the employee's skills and experiences are utilized effectively. Showing appreciation for the employee's international service can also help boost morale and retention.

Question 19

According to a recent survey of 1,200 CEOs,______% say they plan to increase the number of their international assignments as part of their HR strategy.
A)18
B)59
C)67
D)36

Accepted Answer

59% of CEOs plan to increase the number of their international assignments as part of their HR strategy, indicating a significant focus on global expansion and talent mobility.

Question 20

Eric's company is considering moving into a new country.Before they can do so,Eric must look into factors that may affect the benefits of the new location.Which of the following would not affect the new benefits program?
A)Living conditions
B)Government laws
C)Healthcare
D)Average retirement age

Accepted Answer

Average retirement age may not directly affect the benefits program offered by Eric's company. It may indirectly affect the workforce and the availability of skilled individuals, but it would not have a direct impact on the benefits package. Factors like living conditions, government laws, and healthcare directly impact the benefits program offered by Eric's company.

Quiz 16: Global Issues for Human Resource Managers

During the _____ phase of culture shock,one is frustrated constantly with how different things are and may avoid doing anything that requires involvement in that country's culture.

Ryan's organization delivers locally grown produce to customers.His delivery area is limited to the one city and part of a county.Ryan's organization is in the ________ stage of corporate globalization.

In preparation of an employee's expatriate assignment,Melissa conducted ______.

The website at Alexander's organization allows customers from anywhere in the world to buy its products.Alexander's organization is in the ________ stage of corporate globalization

All of the following are expatriate issues except:

What percentage of international assignments fail mainly due to the inability to adapt to cultural differences?

Yelena's organization has a separate lunch room for executives.It appears the ________ dimension of cultural diversity is high at Yelena's organization.

Neal's organization provides more paid vacation time than most organizations to allow employees to enjoy life outside work and maintain good relationships with friends and family members.It appears the ________ dimension of cultural diversity is high at Neal's organization.

_____ is a common method to manage expatriate compensation in which the organization continues to pay the individual at a rate equivalent to their home country salary.

Samantha's organization keeps a large amount of raw materials in stock to guard against market fluctuations.It appears the ________ dimension of cultural diversity is high at Samantha's organization.

Based on an employee survey from five countries,outliving retirement money was one of the top three worker concerns.Which of the following is not a reason for this conclusion?

Gilbert spends a lot of time on the phone working to export the organization's goods to Australia and New Zealand.These are the only two foreign markets to which his organization currently exports.Gilbert's organization is in the ________ stage of corporate globalization.

At Craig's organization,sales people receive their commissions immediately after a sale closes.The manager keeps a large amount of cash on hand and pays the commissions as soon as the customer leaves the store.It appears the ________ dimension of cultural diversity is high at Craig's organization.

Compensating your global workforce includes all of the following except:

John is always working to improve his cultural competence because his organization competes on a global scale with facilities in many different countries and no real "headquarters" in any country.John's organization is in the ________ stage of corporate globalization.

Acme Global has five factories.Three in the United States,one in Germany,and one in India.Each factory is a separate independent business facility owned by Acme Global.It appears Acme Global is in the ________ stage of corporate globalization.

At John's organization,the annual sales prize is very important.Sales people work hard and compete against one another for the prize.It appears the ________ dimension of cultural diversity is high at John's organization.

Jordan is tasked with developing a repatriation program.She should include which activity as part of the repatriation?

According to a recent survey of 1,200 CEOs,______% say they plan to increase the number of their international assignments as part of their HR strategy.

Eric's company is considering moving into a new country.Before they can do so,Eric must look into factors that may affect the benefits of the new location.Which of the following would not affect the new benefits program?