Question 1

Which concept involves highly experiential programs designed to help managers develop greater levels of life experience by participating in physically and psychologically demanding tasks and activities

Accepted Answer

The concept described in the question is wilderness training, which takes managers out of their comfort zones and into nature to participate in challenging activities. This type of training is designed to help them develop greater resilience, problem-solving skills, and teamwork abilities.

Question 2

John has experience managing marketing functions in a particular company.As part of his management development,he is asked to take on roles with similar levels of responsibility in other functional areas of the company.What management development approach is John's company using

Accepted Answer

Job rotation involves the movement of a person from one job to another within the same organization for the purpose of gaining exposure to different functional areas. In this scenario, John is being given the opportunity to take on roles in other functional areas of the company, which aligns with the job rotation approach. Job enlargement involves expanding the scope of a job to include more tasks of the same level, job enrichment involves adding more responsibility and autonomy to a job, and job broadening is a term that is not commonly used in management development approaches.

Question 3

a)Define emotional intelligence,list the five key skill sets of EI,and explain its importance to management development.
b)Why is emotional intelligence an exciting notion from a training and development perspective

Accepted Answer

The answer of a)Define emotional intelligence,list the five key skill...

Question 4

Explain the differences between management education and management training programs.

Accepted Answer

The answer of Explain the differences between management education and...

Question 5

Identify and briefly describe the three general categories or clusters of skills that comprise the content of management development programs.

Accepted Answer

The answer of Identify and briefly describe the three general...

Question 6

What type of skill is likely to result from wilderness training that forces trainees to face stressful situations

Accepted Answer

Wilderness training that involves facing stressful situations can lead to the development of coping skills, which are abilities to manage and overcome stress, anxiety, and adversity. While role-play skills, procedural skills, and declarative skills may also be acquired during wilderness training, coping skills are most likely to result from facing and managing stressful and challenging situations.

Question 7

The textbook describes one type of conflict as being not necessarily bad.What type of conflict may actually lead to a better outcome for the organization

Accepted Answer

Issue-based conflict, or conflict stemming from differing opinions or ideas about how to address an issue, may lead to a better outcome for the organization. Through open discussion and debate, the organization may be able to find a more effective solution than if everyone simply agreed without discussion. However, interpersonal and intrapersonal conflicts can be detrimental to the organization's functioning and overall success, while product-based conflict may create tension and ultimately harm the organization's relationship with its customers or clients.

Question 8

According to the Conference Board of Canada Learning and Development Outlook,over 33 percent of Canadian organizations have a coaching and/or mentoring program in place.What percentage of these organizations consider coaching and mentoring to be positive tools in their people development strategies

Accepted Answer

The answer of According to the Conference Board of Canada...

Question 9

What conclusions does the research on wilderness training seem to indicate

Accepted Answer

The research suggests that there is some level of incongruence between what is actually learned and what should have been learned by trainees.

Answer: D
 The research suggests a positive relationship to a limited set of outcomes, particularly for short programs.

Question 10

Explain the role coaching plays in management development and describe the five conditions in the "management pipeline" that are the focus of the coaching effort.

Accepted Answer

The answer of Explain the role coaching plays in management...

Question 11

What is one key difference between coaching and mentoring

Accepted Answer

Coaching and mentoring share similarities, but coaching focuses on specific goals and short-term objectives, while mentoring addresses the broader needs of an individual in the long-term. Coaching will usually be task-oriented, whereas mentoring goes beyond tasks to address the development of the individual as a whole.

Question 12

Managers are often under time pressure to make decisions,often picking a solution that suffices or meets their minimum requirements.The textbook describes four steps managers can take to avoid this "suffice" mentality,providing managers with an opportunity to make better decisions.What steps might managers take to improve their decision-making process

Accepted Answer

The answer of Managers are often under time pressure to...

Question 13

Which of the following are practical on-the-job development method(s)business may leverage to take advantage of "experiential learning" in a formal and structured manner

Accepted Answer

The answer of Which of the following are practical on-the-job...

Question 14

As a factory floor manager,Parandeep has been asked to innovate and come up with a better way to manufacture the company's products,a concept that excites Parandeep.Unfortunately,he is aware this particular company does not tolerate errors or failures.What work-related stressor is Parandeep likely to experience working for this company

Accepted Answer

Role conflict occurs when there are incompatible demands placed upon a person such that compliance with both would be difficult. Parandeep is excited to innovate but is also aware that the company does not tolerate errors, creating a situation where the desire to innovate conflicts with the need to avoid mistakes.

Question 15

Identify and briefly describe the four components all management development programs should include.

Accepted Answer

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Question 16

The Conference Board of Canada has undertaken a series of surveys to ascertain the level of satisfaction reported by Canadian organizations with their management development programs.What is suggested in the results of these surveys

Accepted Answer

The answer of The Conference Board of Canada has undertaken...

Question 17

A recent university graduate landed a dream job as a sales representative for a major winery.She describes her first day as follows: "I have no idea what to do,to whom I report,or how I should go about doing my job." What type of work-related stressor is she describing

Accepted Answer

The university graduate is describing role ambiguity stressor, as she doesn't have a clear understanding of her role, reporting structure, or expectations for her job.

Quiz 14: Management and Leadership Development