Question 1

When analyzing an argument, the conclusion of the argument is labeled the ______.
A)Grounds
B)Claim
C)Evidence
D)Warrant
E)Bridge

Accepted Answer

The conclusion of an argument is the main point or claim that the author is trying to make. Therefore, the correct option is B, which stands for "Claim". The grounds are the reasons or evidence presented to support the claim, and the warrant is the logical connection between the grounds and the claim. The bridge is a term used to refer to the way the author connects the evidence to the claim in order to make the argument more persuasive.

Question 2

Which management model in the competing values framework focuses on competencies related to creating a vision, setting goals, designing and organizing, motivating self and others, and managing execution?
A)Rational Goal
B)Emotional Intelligence
C)Internal Process
D)Human Relations
E)Open Systems

Accepted Answer

The Rational Goal management model in the competing values framework focuses on achieving specific goals through careful planning and implementation. This involves creating a vision, setting goals, designing and organizing tasks, motivating oneself and others, and managing execution to achieve desired outcomes.

Question 3

Which element of an argument is described as the bridge between the claim and the grounds?
A)Claim
B)Grounds
C)Warrant
D)Evidence
E)None of these

Accepted Answer

The warrant is the element of an argument that connects the claim to the grounds. It explains how the grounds support the claim and provides the reasoning behind why the evidence should be accepted as valid.

Question 4

Which two models in the competing values framework focus on flexibility?
A)Human relations and open systems
B)Emotional intelligence and human relations
C)Human relations and internal process
D)Internal process and rational goal
E)Rational Goal and open systems

Accepted Answer

The competing values framework identifies four models of organizational effectiveness, with two of these models—Human Relations and Open Systems—emphasizing flexibility. The Human Relations model focuses on cohesion, morale, and human resources development within an organization, while the Open Systems model emphasizes growth, resource acquisition, and external support, both highlighting adaptability and responsiveness to change.

Question 5

Which of the following would be considered a claim?
A)Joan is an outstanding performer
B)Joan completes her assignments on time
C)Joan assists team members with questions
D)Outstanding performance means completing assignments on time and being a team player
E)Joan completes her assignments accurately

Accepted Answer

A claim is a statement that asserts something to be true, which can be subjective or debatable. "Joan is an outstanding performer" is a subjective statement that can be argued or supported with evidence, making it a claim.

Question 6

Which two models in the competing values framework focus more attention on the external environment?
A)Human relations and open systems
B)Human relations and internal process
C)Internal process and rational goal
D)Rational goal and open systems
E)Emotional intelligence and human relations

Accepted Answer

Rational goal and open systems models in the Competing Values Framework focus more attention on the external environment. The Rational goal model emphasizes the importance of achieving specific objectives and meeting target goals, which inherently involve external factors. The Open systems model emphasizes the need for flexibility and adaptability to changes in the environment, which suggests external considerations are important.

Question 7

In which step of the ALAPA model will you apply the competencies to a work-like situation while in the classroom?
A)Assessment
B)Learning
C)Analysis
D)Practice
E)Argumentation

Accepted Answer

The step in which competencies are applied to a work-like situation while in the classroom is Practice. This is the hands-on phase where learners get to apply what they have learned in a simulated or real-world environment. Therefore, the correct choice is D.

Question 8

The book is organized around a five step learning process called the ALAPA model. Which of the following is NOT one of the steps in the ALAPA model?
A)Assessment
B)Learning
C)Analysis
D)Argumentation
E)All of the following are part of the model

Accepted Answer

The ALAPA model includes Assessment, Learning, Analysis, and Argumentation as its four steps. Therefore, option D is not a part of the ALAPA model.

Question 9

Why is the competing values framework more useful for managers than earlier models of management?
A)It uses colors to help managers remember to use different types of behaviors in different situations
B)It helps managers identify the one best way to manage their employees
C)It better reflects the multiple concerns that managers must take into account when making decisions
D)It takes into account the external environment which had previously been ignored by management models
E)None of these; the competing values framework is not more useful than earlier models of management

Accepted Answer

The competing values framework is more useful for managers than earlier models of management because it better reflects the multiple concerns that managers must take into account when making decisions. The framework recognizes four different types of organizational cultures and identifies values that should be emphasized in each. This allows managers to adapt their approach to different situations and make decisions that take into account diverse stakeholders such as employees, customers, and shareholders.

Question 10

What is the primary goal of critical thinking for managers? A)To make the best decision with the available information in a particular circumstance B)Support one's preferred position C)To frame a persuasive argument D)To identify the issues involved in making a decision E)To identify different options for action

Accepted Answer

The primary goal of critical thinking for managers is to make the best decision with the available information in a particular circumstance. While identifying issues, options, framing persuasive arguments, and supporting preferred positions are all important aspects of critical thinking, they are secondary to the ultimate goal of making the best decision.

Question 11

Which element of an argument is described as evidence that supports the conclusion?
A)Claim
B)Grounds
C)Warrant
D) Bridge
E)None of these

Accepted Answer

Grounds are the evidence that supports the conclusion.

Question 12

Research on self-directed learning suggests that the ALAPA process will be enhanced when …
A)Learners skip the steps that they already feel they understand
B)Learners focus primarily on the content that is described in the Learning segment
C)Learners focus primarily on the answers to the Assessment segment
D)Learners repeat Analysis activities to improve their speed
E)Learners take time to reflect upon each activity after they have completed it

Accepted Answer

Research suggests that self-directed learning is enhanced when learners take time to reflect upon each activity after they have completed it. This allows them to analyze their learning process, identify areas of strength and weakness, and apply that knowledge to future learning activities. Skipping steps (A) defeats the purpose of the ALAPA process, and focusing primarily on either the Learning segment (B) or the Assessment segment (C) can prevent learners from gaining a well-rounded understanding of the material. Repeating analysis activities (D) may be useful in some instances, but it is not necessary to improve speed in the ALAPA process.

Question 13

What is behavioral complexity?
A)The ability to draw on and use competencies and behaviors from different models.
B)The ability to understand different management models and their associated competencies
C)The ability to perform several different tasks at the same time
D)The variety of behaviors observed when a change is implemented in an organization
E)The stress that occurs when one is trying to handle too many responsibilities

Accepted Answer

Behavioral complexity refers to the ability to draw on and use a range of competencies and behaviors from different models, allowing for adaptability and flexibility in various situations.

Question 14

Which management model in the competing values framework focuses on promoting change and encouraging adaptability?
A)Rational Goal
B)Emotional Intelligence
C)Internal Process
D)Human Relations
E)Open Systems

Accepted Answer

The Open Systems management model within the competing values framework focuses on promoting change and encouraging adaptability. This model recognizes the importance of an organization's external environment and the need to continually adapt and innovate to stay competitive. It values flexibility, creativity, and innovation in its approach to management.

Question 15

Which element of an argument is sometimes left unstated?
A)Claim
B)Grounds
C)Warrant
D)Evidence
E)None of these

Accepted Answer

The warrant is the reasoning or logic that connects the claim and the evidence. It is often assumed and left unstated, but still plays a crucial role in the overall effectiveness of the argument.

Question 16

As discussed in the text, what is an argument?
A)A disagreement between two people
B)A train of reasoning
C)An enacted conflict situation
D)A quarrel between two issues of law
E)A pair of opposing perspectives

Accepted Answer

The text describes an argument as a train of reasoning, which suggests a process of presenting and responding to evidence or ideas in order to persuade or reach a conclusion. A disagreement or quarrel may be a result of an argument, but it is not the same as the argument itself. Similarly, opposing perspectives may be a starting point for an argument, but they do not constitute an argument on their own.

Question 17

Which management model in the competing values framework includes competencies that relate to reducing information overload and improving information flows, working with people in different parts of the organization, managing projects, evaluating performance, and making sure employees comply with rules and regulations?
A)Rational Goal
B)Emotional Intelligence
C)Internal Process
D)Human Relations
E)Open Systems

Accepted Answer

The Internal Process management model in the competing values framework focuses on reducing information overload, improving information flows, managing projects, evaluating performance, and ensuring compliance with rules and regulations. This model prioritizes efficiency, consistency, and stability within an organization. The other options are not as closely related to this set of competencies.

Question 18

Which of the following is a warrant?
A)Two students in the same class turned in exams with the same answers
B)Two students were seen talking during the exam
C)Students who talk during an exam and who have matching papers are usually cheating
D)Two students cheated on the exam
E)Two students were seen studying together in the library the day before a major examination

Accepted Answer

A warrant is a general principle, assumption, or belief that links evidence to a claim. "Students who talk during an exam and who have matching papers are usually cheating" is a warrant, which is based on the assumption that cheating behavior involves sharing answers with another person.

Question 19

Which management model in the competing values framework focuses on creating and sustaining commitment and cohesion?
A)Rational Goal
B)Internal Process
C)Human Relations
D)Open Systems
E)Emotional Intelligence

Accepted Answer

The Human Relations model in the Competing Values Framework focuses on creating and sustaining commitment and cohesion, by emphasizing interpersonal relationships and group cohesion as important factors for achieving organizational goals. This model prioritizes employee satisfaction and well-being, and seeks to promote cooperation and collaboration among team members.

Quiz 1: The Competing Values Approach to Management

When analyzing an argument, the conclusion of the argument is labeled the ______.

Which management model in the competing values framework focuses on competencies related to creating a vision, setting goals, designing and organizing, motivating self and others, and managing execution?

Which element of an argument is described as the bridge between the claim and the grounds?

Which two models in the competing values framework focus on flexibility?

Which of the following would be considered a claim?

Which two models in the competing values framework focus more attention on the external environment?

In which step of the ALAPA model will you apply the competencies to a work-like situation while in the classroom?

The book is organized around a five step learning process called the ALAPA model. Which of the following is NOT one of the steps in the ALAPA model?

Why is the competing values framework more useful for managers than earlier models of management?

What is the primary goal of critical thinking for managers?

Which element of an argument is described as evidence that supports the conclusion?

Research on self-directed learning suggests that the ALAPA process will be enhanced when …

What is behavioral complexity?

Which management model in the competing values framework focuses on promoting change and encouraging adaptability?

Which element of an argument is sometimes left unstated?

As discussed in the text, what is an argument?

Which of the following is a warrant?

Which management model in the competing values framework focuses on creating and sustaining commitment and cohesion?