Question 1

The workforce in developed countries is exhibiting all of the following trends except:
A)It is becoming more diversified.
B)It includes more women.
C)It includes more single parents.
D)It includes fewer persons with disabilities.
E)It includes more minority group members.

Accepted Answer

The statement "It includes fewer persons with disabilities" is incorrect. In fact, there is a trend towards inclusivity and the representation of persons with disabilities in the workforce is increasing.

Question 2

Spending to protect against terrorism is an example of __________ pressure.
A)economic
B)market
C)social
D)technology

Accepted Answer

Spending to protect against terrorism is driven by the fear of social unrest and insecurity caused by terrorist activities. It is not directly related to economic or market pressures, nor is it a result of technological advancements.

Question 3

__________ is the result of optimizing operations and supplier processes.
A)Cost reduction
B)Differentiation
C)Productivity
D)Quality

Accepted Answer

The answer of __________ is the result of optimizing operations...

Question 4

Business pressures on organizations are created when there are changes in:
A)Social factors
B)Economic factors
C)Legal factors
D)Political factors
E)Changes in all of these will create business pressures.

Accepted Answer

All of these factors can create business pressures for organizations. Social factors, such as changing consumer preferences, may require companies to adapt their products or marketing strategies. Economic factors, such as inflation or recession, can impact financial performance and require cost-cutting measures or diversification. Legal factors, such as new regulations or lawsuits, can create compliance and liability issues. Political factors, such as changes in government policies or international relations, can affect trade and investment decisions. Therefore, changes in any or all of these factors can create significant pressure on organizations to adapt and succeed in a dynamic business environment.

Question 5

Competitive advantage for an organization manifests itself as all of the following except:
A)Lower costs
B)Higher quality
C)Increased time to market
D)Increased profits
E)Increased speed

Accepted Answer

Increased time to market is not a manifestation of competitive advantage but rather a necessary factor for achieving it. Competitive advantage typically refers to a superior position in terms of lower costs, higher quality, increased profits, and/or increased speed of operations.

Question 6

Which of the following is not an example of the growing initiative called green IT?
A)Designing an IT infrastructure to support sustainability
B)Building systems that monitor carbon throughout the organization
C)Asking vendors about compliance on environmental standards
D)Building computer applications that use less energy
E)Designing energy-efficient data centres

Accepted Answer

The answer of Which of the following is not an...

Question 7

Producing customized items in large quantities is called:
A)Strategic systems
B)Customer focus
C)Continuous improvement
D)Mass production
E)Mass customization

Accepted Answer

Mass customization involves producing customized items in large quantities, allowing customers to personalize their products while still benefiting from the efficiencies of mass production processes.

Question 8

Which one of the following statements is false?
A)Businesses tend to view government regulations as expensive constraints on their activities.
B)Government deregulation reduces competition.
C)IT support is essential for compliance with many new regulations.
D)IT has been used to identify patterns of behaviour associated with terrorist activities.
E)Information ethics can destroy the morale of a company's employees.

Accepted Answer

Government deregulation is generally aimed at reducing constraints on businesses to enhance competition, not reduce it.

Question 9

New and improved technologies rapidly create and support substitutes for products, alternative service options, and superb quality. This is an example of ________ pressures.
A)economic
B)market
C)social
D)technology

Accepted Answer

The statement specifically mentions new and improved technologies, which indicates that the pressure being mentioned is technological.

Question 10

Producing identical items in large quantities is called:
A)Strategic systems
B)Customer focus
C)Continuous improvement
D)Mass production
E)Mass customization

Accepted Answer

Mass production refers to the process of manufacturing large quantities of identical items. This process allows for greater efficiency and lower costs, making it ideal for meeting high demand for consistent products.

Question 11

Information-based industries are most susceptible to which one of Porter's five forces?
A)Threat of entry of new competitors
B)Bargaining power of suppliers
C)Bargaining power of customers
D)Threat of substitute products
E)Rivalry among existing firms in an industry

Accepted Answer

The answer of Information-based industries are most susceptible to which...

Question 12

Fulfillment is triggered in the _________ department.
A)Accounting
B)Purchasing
C)Sales
D)Warehouse

Accepted Answer

Fulfillment is typically triggered in the Sales department, as it involves processing orders and ensuring that goods or services are delivered to the customer. This process starts once a sale is confirmed.

Question 13

The digital divide is an example of which type of societal pressure?
A)Social responsibility
B)Government regulations
C)Protection against terrorism
D)Ethics
E)Information overload

Accepted Answer

The digital divide refers to the gap between those who have access to technology and those who do not. This creates an unequal distribution of information and resources, which is a societal issue that can be addressed through social responsibility efforts.

Question 14

Today's customers have ________.
A)less knowledge about products
B)less sophistication
C)difficulty in finding information about products
D)higher expectations
E)difficulty in comparing prices

Accepted Answer

Today's customers have access to a wealth of information online and through social media, making them more informed and knowledgeable about products and services. As a result, they often have higher expectations for the quality, value, and customer service provided by businesses.

Question 15

The Bodymetrics body scanner is best characterized as an example of:
A)Mass production
B)Customer focus
C)Real-time customer input
D)Mass customization
E)Continuous improvement

Accepted Answer

The Bodymetrics body scanner is a technology that allows for mass customization by scanning the customer's body and providing tailored recommendations for clothing brands and sizes. This is an example of mass customization, which combines the efficiency of mass production with the personalization of individual customization.

Question 16

____________ is a strategy of producing customized (made to individual specifications)products and services.
A)Customer focus
B)Make-to-order
C)Mass customization
D)Personalization

Accepted Answer

Make-to-order is a strategy where products are manufactured only after receiving a customer's order, allowing for customization to individual specifications.

Question 17

Which of the following statements concerning technology pressures on modern businesses is true?
A)Technology changes so rapidly that organizations should wait before they release new technology-based products.
B)New technologies offer alternative service options.
C)New technologies will never replace existing technologies.
D)The amount of information on the Internet remains stable from year to year.
E)The important information on the Internet is fee-based.

Accepted Answer

New technologies do offer alternative service options for modern businesses. They can help businesses expand their offerings and reach more customers.

Question 18

Market pressures include which of the following?
A)The global economy
B)Weak competition
C)A homogeneous workforce
D)Weak customers
E)High-cost offshore labour

Accepted Answer

Market pressures include the global economy as it affects supply and demand, pricing, and competition on a global scale.

Question 19

Procurement is not completed in this functional area:
A)Accounting
B)Purchasing
C)Sales
D)Warehouse

Accepted Answer

Procurement involves purchasing goods and services from suppliers. The functional areas that are involved in procurement are typically purchasing, warehouse, and logistics. Accounting may be involved in recording and tracking procurement transactions, but it is not directly involved in the procurement process. Sales, on the other hand, is involved in selling goods and services to customers, and is not related to procurement.

Question 20

____________ is a strategy of producing a large quantity of items, but customizing them to fit the desire of each customer.
A)Customer focus
B)Make-to-order
C)Mass customization
D)Personalization

Accepted Answer

Mass customization is a strategy that involves producing a large quantity of items but also customizing them to fit the individual desires of each customer. This approach allows businesses to deliver personalized products while still benefiting from economies of scale in production. Make-to-order and personalization are related concepts but do not fully capture the emphasis on mass production and customization that defines mass customization. Customer focus is a broader strategy that can include elements of mass customization but refers more generally to the importance of prioritizing and meeting customer needs in business operations.

Quiz 2: Organizational Strategy, Competitive Advantage, and Information Systems

The workforce in developed countries is exhibiting all of the following trends except:

Spending to protect against terrorism is an example of __________ pressure.

__________ is the result of optimizing operations and supplier processes.

Business pressures on organizations are created when there are changes in:

Competitive advantage for an organization manifests itself as all of the following except:

Which of the following is not an example of the growing initiative called green IT?

Producing customized items in large quantities is called:

Which one of the following statements is false?

New and improved technologies rapidly create and support substitutes for products, alternative service options, and superb quality. This is an example of ________ pressures.

Producing identical items in large quantities is called:

Information-based industries are most susceptible to which one of Porter's five forces?

Fulfillment is triggered in the _________ department.

The digital divide is an example of which type of societal pressure?

Today's customers have ________.

The Bodymetrics body scanner is best characterized as an example of:

____________ is a strategy of producing customized (made to individual specifications) products and services.

Which of the following statements concerning technology pressures on modern businesses is true?

Market pressures include which of the following?

Procurement is not completed in this functional area:

____________ is a strategy of producing a large quantity of items, but customizing them to fit the desire of each customer.