You can begin a routine request with a direct question,a statement,or a polite explanation.
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Q4: A routine request letter does not need
Q5: When writing a routine reply,you can build
Q6: A routine request typically begins by stating
Q7: The reader is less likely to omit
Q8: In the closing of a routine request,write
Q10: In a routine reply,avoid answering a reader's
Q11: Because routine messages address readers inside the
Q12: When you believe that the reader will
Q13: Put yourself in the reader's position to
Q14: Consider writing a routine message when you
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