Because routine messages address readers inside the organization,they are inappropriate for external readers.
Correct Answer:
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Q6: A routine request typically begins by stating
Q7: The reader is less likely to omit
Q8: In the closing of a routine request,write
Q9: You can begin a routine request with
Q10: In a routine reply,avoid answering a reader's
Q12: When you believe that the reader will
Q13: Put yourself in the reader's position to
Q14: Consider writing a routine message when you
Q15: Discussing reader benefits encourages the reader to
Q16: When you use the direct organizational plan
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