Question 1

A(n)_________ is a branch of decision support systems (DSSs)that gives managers easy access to internal and external data and typically includes drill-down features and a digital dashboard for examining and analyzing information.

Accepted Answer

An executive information system (EIS) gives managers easy access to internal and external data and typically includes drill-down features and a digital dashboard for examining and analyzing information. This type of system provides senior executives with a quick and easy way to monitor key performance indicators and make informed decisions.

Question 2

In a typical organization,the decisions that are often used in capital acquisition analysis and computer configuration are _________ decisions.

Accepted Answer

Capital acquisition analysis and computer configuration decisions require some level of judgement and input from experts, but they also have a degree of structure to them. Therefore, they are considered semistructured decisions. Structured decisions are those that are routine and repetitive, while unstructured decisions are novel and require significant judgement and creativity. Restructured is not a recognized category of decision-making.

Question 3

_____ uses the geographic information system (GIS)application to dispatch personnel and equipment to crime and fire locations.

Accepted Answer

Government agencies such as police and fire departments use GIS to better allocate their resources and respond to emergencies in a timely and effective manner.

Question 4

A(n)_________ captures,stores,processes,and displays information in a topographical context,such as showing the location of all streetlights on a map.

Accepted Answer

A geographic information system (GIS) is designed to capture, store, process, and display information in a topographical context, such as showing the location of streetlights on a map. An executive information system (EIS) is a management information system that presents summarized, real-time company data and helps executives make informed decisions. A decision support system (DSS) is a computer program that supports decision-making activities in an organization. A group support system (GSS) is a computer-based system that provides support to a group of people in order to work together more effectively.

Question 5

The _________ component of a decision support system (DSS)enables the DSS to perform analysis operations on information stored in the system.

Accepted Answer

The database component of a decision support system (DSS) enables the DSS to perform analysis operations on information stored in the system.

Question 6

In a decision support system (DSS)environment,a _________ is responsible for supplying information on what a model does,what data inputs it accepts,how the model's output should be interpreted,and what assumptions go into creating and using the model.

Accepted Answer

The role of a model builder in a DSS environment is to provide information on the model's functionality, data inputs, output interpretation, and the assumptions considered while creating and using the model. Technical and managerial designers are responsible for creating the design and implementing DSS, while the database builder focuses on building and maintaining a database to support DSS.

Question 7

During the _________ of a decision-making process,the best and most effective course of action is selected.

Accepted Answer

During the choice phase, the options are evaluated and the decision is made, making it the most critical part of the decision-making process as it determines the most effective course of action to be taken.

Question 8

The _________ feature of a decision support system (DSS)monitors the performance of variables that are outside a defined range.

Accepted Answer

Exception reporting analysis is the feature of a decision support system (DSS) that monitors the performance of variables that fall outside a defined range or threshold. It helps managers identify and focus on areas that require immediate attention or intervention.

Question 9

_________ is a feature of electronic meeting systems that combines the advantages of video teleconferencing and real-time computer conferencing.

Accepted Answer

Desktop conferencing combines video teleconferencing and real-time computer conferencing by allowing participants to communicate through video, audio, and text chat in a virtual meeting room on their desktop computers.

Question 10

Most executive information systems (EISs)include a _________ that integrates information from multiple sources and presents it in a unified,understandable format,which often includes charts and graphs.

Accepted Answer

A digital dashboard is a common feature of EISs that integrates data from various sources and presents it in a user-friendly format with charts, graphs, and other visual aids. The dashboard allows executives to monitor key performance indicators and make informed decisions quickly.

Question 11

Identify a category of the geographic information system (GIS)application that tracks changes in ridership on mass transit systems.

Accepted Answer

Urban planning applications of GIS are used to track changes in ridership on mass transit systems. This data can help in planning and optimizing public transportation routes and services.

Question 12

Which of the following factors is important to ensure that key decision makers are involved in designing a management support system (MSS)?

Accepted Answer

The answer of Which of the following factors is important...

Question 13

Which of the following is an important factor in designing a management support system?

Accepted Answer

Keeping the interface simple is an important factor in designing a management support system. This helps ensure ease of use and reduces the likelihood of user errors. While the other options may also be important considerations in designing a management support system, they do not directly address the interface design.

Question 14

_________ is the software that helps a team of decision makers work with the same application,regardless of their locations.

Accepted Answer

Groupware is the software that allows teams to work together on the same application, despite being in different locations. It includes features like shared calendars, chat functions, and document collaboration tools. Dataware refers to software that manages data, Infoware is a general term for software that helps with information processing, and Firmware refers to software that is embedded in hardware devices.

Question 15

The different types of information systems developed to support certain aspects and types of decisions are collectively called _________.

Accepted Answer

The different types of information systems that support certain aspects and types of decisions are known as management support systems. Option B is a type of information system, but it specifically supports supply chain management decisions. Option C is an electronic system that supports decision-making during meetings. Option D is a specialized type of information system that supports geographic decision-making.

Question 16

A(n)_________ is an interactive information system consisting of hardware,software,data,and models (mathematical and statistical)designed to assist makers in an organization.

Accepted Answer

The given description best matches the concept of a decision support system (DSS), which is designed to provide helpful insights and data to decision-makers in an organization to support informed decision-making. The other options, supply chain management systems, electronic meeting systems, and geographic information systems, serve different purposes and are not as closely related to the given description.

Question 17

_________ use computer and communication technologies to formulate,process,and implement a decision-making task and can be considered a kind of intervention technology that helps overcome the limitations of team interactions.

Accepted Answer

Group support systems (GSSs) use computer and communication technologies to facilitate group decision-making tasks. They help to overcome the limitations of face-to-face team interactions such as time constraints, unequal participation, and dominant personalities. Decision support systems (DSSs) refer to computer systems that support individual decision-making tasks. Electronic meeting systems (EMSs) provide a platform for remote meetings and collaboration, while geographic information systems (GISs) involve the use of spatial data to analyze and manage geographic information.

Question 18

_____ uses the geographic information system (GIS)application in making the best use of personnel and equipment while dealing with a tight budget.

Accepted Answer

The use of GIS is common in government agencies, especially those involved in city planning, infrastructure management, and emergency services. These agencies often have tight budgets and have to make the best use of their resources, including personnel and equipment. GIS allows them to analyze and visualize data related to these resources, which helps them make informed decisions about deployment and utilization. Therefore, option A is the best choice.

Question 19

During the _________ phase of a decision-making process,ideas are converted into actions.

Accepted Answer

During the implementation phase, the chosen idea from the previous phases is put into action. This involves planning, organizing, executing, and controlling the chosen course of action.

Question 20

The system that performs tasks similar to a database management system (DBMS)is the _________.

Accepted Answer

A model base management system (MBMS) performs tasks similar to a database management system (DBMS) by allowing users to create, store, modify, and query models or simulations of real-world systems or processes. MBMSs are typically used in fields such as engineering, economics, and finance.

Quiz 12: Management Support Systems

A(n) _________ is a branch of decision support systems (DSSs) that gives managers easy access to internal and external data and typically includes drill-down features and a digital dashboard for examining and analyzing information.

In a typical organization,the decisions that are often used in capital acquisition analysis and computer configuration are _________ decisions.

_____ uses the geographic information system (GIS) application to dispatch personnel and equipment to crime and fire locations.

A(n) _________ captures,stores,processes,and displays information in a topographical context,such as showing the location of all streetlights on a map.

The _________ component of a decision support system (DSS) enables the DSS to perform analysis operations on information stored in the system.

In a decision support system (DSS) environment,a _________ is responsible for supplying information on what a model does,what data inputs it accepts,how the model's output should be interpreted,and what assumptions go into creating and using the model.

During the _________ of a decision-making process,the best and most effective course of action is selected.

The _________ feature of a decision support system (DSS) monitors the performance of variables that are outside a defined range.

_________ is a feature of electronic meeting systems that combines the advantages of video teleconferencing and real-time computer conferencing.

Most executive information systems (EISs) include a _________ that integrates information from multiple sources and presents it in a unified,understandable format,which often includes charts and graphs.

Identify a category of the geographic information system (GIS) application that tracks changes in ridership on mass transit systems.

Which of the following factors is important to ensure that key decision makers are involved in designing a management support system (MSS) ?

Which of the following is an important factor in designing a management support system?

_________ is the software that helps a team of decision makers work with the same application,regardless of their locations.

The different types of information systems developed to support certain aspects and types of decisions are collectively called _________.

A(n) _________ is an interactive information system consisting of hardware,software,data,and models (mathematical and statistical) designed to assist makers in an organization.

_________ use computer and communication technologies to formulate,process,and implement a decision-making task and can be considered a kind of intervention technology that helps overcome the limitations of team interactions.

_____ uses the geographic information system (GIS) application in making the best use of personnel and equipment while dealing with a tight budget.

During the _________ phase of a decision-making process,ideas are converted into actions.

The system that performs tasks similar to a database management system (DBMS) is the _________.