Question 1

Define a problem in an organization you work for or have worked for.Be sure to clearly distinguish the symptoms from the causes of the problem.

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Question 2

Give an example of how you,or someone else,solved a problem using the stages in the creative process.Be sure to list the steps and note whether illumination came during incubation or while working on the problem.

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Question 3

Give an example of a specific decision that you or your boss have had to make.Was the decision time-driven or development-driven?
Using Exhibit 3-11,select the appropriate participation style for the situation.Be sure to state the questions you answered and how (H or L)you answered each.

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Question 4

What is the role of intuition in decision making?
Should managers use more objective or subjective intuition techniques when making decisions?

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Question 5

Which potential disadvantage of group problem solving and decision making do you think arises most frequently?

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Question 6

Give examples of organizational problems for which brainstorming,nominal grouping,or consensus mapping would be appropriate techniques.

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Question 7

Have you ever made a decision with information that was not timely,of good quality,complete,and/or relevant?
If so,was the decision a good one?
Why or why not?

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Question 8

Are problem solving and decision making really all that important?
How do you rate your decision-making ability?

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Question 9

Give an example of a programmed and a nonprogrammed decision faced by an organization you work for or have worked for,and describe the decision condition in each case.

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Question 10

Give an example of a group decision made in an organization you work for or have worked for.Identify the advantages and disadvantages encountered by the group.

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Question 11

Identify some of the qualification criteria (college degree,years of experience,etc.)for jobs at an organization you work for or have worked for.Distinguish any "must" and "want" criteria.

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Question 12

Give examples from an organization where you work or have worked of decisions that might appropriately be analyzed using the Kepner-Tregoe method and cost-benefit analysis.

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Question 13

Do men and women make decisions differently?

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Question 14

Have you ever used any of the techniques for analyzing and selecting an alternative?
If so,which one(s)?

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Question 15

Have you or someone you know experienced escalation of commitment?
If so,explain.

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Question 16

Making a Decision Using the Decision-Making Model.Select a problem.(It can be the one you used for Skill Builder 1.)
Instructions
Write a brief description of the problem situations.Then,write step 1 of the decision-making model,followed by your answer to this step.Do the same for steps 2-5.List step 6 without any answer following the step.

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Question 17

Should managers be ethical in their decision making?
If so,how should ethics be used in decision making?

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Question 18

Are creativity and innovation really important to all types of businesses?
Is it important to evaluate a creative idea before it becomes an innovation?

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Question 19

Give an example of a poor decision made by a manager performing a management function.Explain the management function and the problem created by the poor decision.

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Question 20

Give examples from an organization you work for or have worked for of decisions that might appropriately be analyzed using the quantitative techniques of break-even analysis,capital budgeting,linear programming,queuing theory,and probability theory.

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Quiz 3: Creative Problem Solving and Decision Making

Define a problem in an organization you work for or have worked for.Be sure to clearly distinguish the symptoms from the causes of the problem.

Give an example of how you,or someone else,solved a problem using the stages in the creative process.Be sure to list the steps and note whether illumination came during incubation or while working on the problem.

Give an example of a specific decision that you or your boss have had to make.Was the decision time-driven or development-driven? Using Exhibit 3-11,select the appropriate participation style for the situation.Be sure to state the questions you answered and how (H or L)you answered each.

What is the role of intuition in decision making? Should managers use more objective or subjective intuition techniques when making decisions?

Which potential disadvantage of group problem solving and decision making do you think arises most frequently?

Give examples of organizational problems for which brainstorming,nominal grouping,or consensus mapping would be appropriate techniques.

Have you ever made a decision with information that was not timely,of good quality,complete,and/or relevant? If so,was the decision a good one? Why or why not?

Are problem solving and decision making really all that important? How do you rate your decision-making ability?

Give an example of a programmed and a nonprogrammed decision faced by an organization you work for or have worked for,and describe the decision condition in each case.

Give an example of a group decision made in an organization you work for or have worked for.Identify the advantages and disadvantages encountered by the group.

Identify some of the qualification criteria (college degree,years of experience,etc.)for jobs at an organization you work for or have worked for.Distinguish any "must" and "want" criteria.

Give examples from an organization where you work or have worked of decisions that might appropriately be analyzed using the Kepner-Tregoe method and cost-benefit analysis.

Do men and women make decisions differently?

Have you ever used any of the techniques for analyzing and selecting an alternative? If so,which one(s)?

Have you or someone you know experienced escalation of commitment? If so,explain.

Should managers be ethical in their decision making? If so,how should ethics be used in decision making?

Are creativity and innovation really important to all types of businesses? Is it important to evaluate a creative idea before it becomes an innovation?

Give an example of a poor decision made by a manager performing a management function.Explain the management function and the problem created by the poor decision.

Give examples from an organization you work for or have worked for of decisions that might appropriately be analyzed using the quantitative techniques of break-even analysis,capital budgeting,linear programming,queuing theory,and probability theory.