Question 1

The ERG theory proposes that employees are motivated by three needs: existence,relatedness,and growth.

Accepted Answer

The ERG theory of motivation proposes that employees are motivated by three needs: existence, relatedness, and growth.

Question 2

Hunger (need)leading to the drive (motive)to get something to eat (behavior),and the food satisfying (consequence and satisfaction)your hunger is a valid example of the motivation process.

Accepted Answer

This example involves all three components of the motivation process - need (hunger), motive (drive to get something to eat), behavior (obtaining food), and consequence/satisfaction (satisfying hunger). Therefore, it is a valid example of the motivation process.

Question 3

Organizations meet employees' physiological needs by providing safe working conditions,job security,and fringe benefits.

Accepted Answer

Physiological needs refer to basic necessities for survival such as food, water, and shelter, while safe working conditions, job security, and fringe benefits address safety and security needs.

Question 4

The acquired needs theory proposes that employees are motivated by their needs for achievement,power,and affiliation.

Accepted Answer

The acquired needs theory suggests that individuals have three fundamental needs: achievement, power, and affiliation. These needs are acquired through life experiences and shape an individual's behavior and tendencies in the workplace. Employees who are motivated by achievement seek to accomplish challenging tasks and receive recognition for their accomplishments. Those motivated by power desire to have control over others and influence their decisions. Individuals motivated by affiliation want positive relationships with their coworkers and seek approval and support from others in the workplace.

Question 5

You cannot observe motives,but you can observe behavior and infer the motive.

Accepted Answer

This statement is true. While you cannot directly observe someone's inner motives, you can observe their actions and make educated assumptions about their underlying intentions based on the patterns of their behavior.

Question 6

Process motivation theories focus on understanding how employees choose behaviors to fulfill their needs.

Accepted Answer

Process motivation theories, such as the Self-Determination Theory and the Goal Setting Theory, focus on understanding how employees choose behaviors to fulfill their needs and how they are motivated by the process of setting and achieving goals.

Question 7

Herzberg contended that addressing maintenance factors will keep employees from being satisfied but it will not make them satisfied or motivate them.

Accepted Answer

Herzberg's two-factor theory proposes that hygiene/maintenance factors like salary, working conditions, job security, etc., are necessary to prevent employee dissatisfaction but do not directly lead to satisfaction or motivation. Instead, job satisfaction and motivation derive from intrinsic factors such as recognition, achievement, work itself, responsibility, growth, and advancement.

Question 8

Three dependent factors determine the level of performance attained: ability,motivation,and resources.

Accepted Answer

The answer of Three dependent factors determine the level of...

Question 9

Unlike the other content theories,ERG theory holds that needs are based on personality and are developed as people interact with the environment.

Accepted Answer

This statement is not accurate. ERG theory does not propose that needs are based on personality. Instead, it suggests that needs are organized in three categories: existence, relatedness, and growth.

Question 10

Motivation is the willingness to achieve organizational objectives or to go above and beyond the call of duty.

Accepted Answer

Motivation refers to the drive or desire to achieve goals, and it is typically seen as an essential factor in encouraging employees to work towards organizational objectives and perform well beyond what is expected of them. Thus, employees who demonstrate high levels of motivation are often more committed, productive, and enthusiastic about their work, resulting in better organizational performance and outcomes.

Question 11

Maintenance factors are also called intrinsic motivators.

Accepted Answer

Maintenance factors are actually known as hygiene factors, and are different from intrinsic motivators. Hygiene factors are basic factors that must be met in the workplace, such as salary and work conditions, in order to prevent dissatisfaction, whereas intrinsic motivators are factors that lead to satisfaction and personal fulfillment, such as challenging work and opportunities for growth and development.

Question 12

Through the motivation process,employees go from motive to need to behavior to consequence to satisfaction or dissatisfaction.

Accepted Answer

Need comes first, then motive, followed by behavior, consequence and satisfaction/dissatisfaction.

Question 13

The performance formula is performance = ability ´ motivation ´ resources.

Accepted Answer

This is a common formula used in performance management, stating that an individual's overall performance is determined by their ability, motivation, and resources available to them.

Question 14

The highest level of needs on Maslow's hierarchy of needs is social needs.

Accepted Answer

The highest level of needs on Maslow's hierarchy of needs is self-actualization. Social needs are on the third level of the hierarchy, after physiological and safety needs.

Question 15

The hierarchy of needs theory proposes that employees are motivated by three needs: existence,relatedness,and growth.

Accepted Answer

The hierarchy of needs theory, proposed by Abraham Maslow, suggests that individuals are motivated by five levels of needs: physiological, safety, love/belonging, esteem, and self-actualization. The theory mentioning existence, relatedness, and growth is Alderfer's ERG theory.

Question 16

To motivate employees with a high n Aff,be sure to let them work as part of a team.

Accepted Answer

Employees with a high need for affiliation (n Aff) value social relationships and interactions. Therefore, providing opportunities to work in a team can help to satisfy their need for interpersonal connections and motivate them to perform better.

Question 17

Intrinsic motivators include such things as recognition,achievement,growth,and advancement.

Accepted Answer

Intrinsic motivators are internal factors that drive a person to engage in a certain behavior or activity, such as personal satisfaction, enjoyment, and a sense of fulfillment. Recognition, achievement, growth, and advancement are all examples of intrinsic motivators.

Question 18

To motivate employees with a high n Ach,give them greater autonomy,letting them plan and control their jobs as much as possible.

Accepted Answer

The answer of To motivate employees with a high n...

Question 19

Content motivation theories focus on identifying and understanding employees' wants.

Accepted Answer

The answer of Content motivation theories focus on identifying and...

Question 20

The four content motivation theories are hierarchy of needs theory,ERG theory,two-factor theory,and acquired needs theory.

Accepted Answer

These are the four commonly recognized content motivation theories.

Quiz 11: Motivating for High Performance