Question 1

Employees at Carpet Lot were given a survey about the workplace. One of the questions asked them about their wages. Which of the following respondents gave a response that shows a belief in a high level of instrumentality at Carpet Lot?

Accepted Answer

Instrumentality represents the belief that successful performance will result in some outcome(s).

Question 2

________ is the set of energetic forces that originates both within and outside an employee; initiates work-related effort; and determines its direction, intensity, and persistence.

Accepted Answer

Motivation is defined as a set of energetic forces that originates both within and outside an employee; initiates work-related effort; and determines its direction, intensity, and persistence.

Question 3

Flint has been assigned the task of reconfiguring all the digital projectors in his office building. He knows Ellie had to do this two years ago, and he remembers that she was crying in frustration and almost resigned because of complications and a lack of cooperation that hindered her ability to do the job properly. This is an example of Flint taking ________ into account.

Accepted Answer

A vicarious experience is one of the factors that can explain the differences in the levels of self-efficacy among the employees for a given task.

Question 4

Alvin is the leader of a team of counselors at a camp for recovering addicts. He and his team have been asked to implement a new program, which on the surface looks much more difficult than what they have been doing. Before the program begins, Alvin feels he needs to give his team a speech to help motivate them for the upcoming challenge. What is the first thing Alvin should do in his speech?

Accepted Answer

When employees consider efficacy levels for a given task, they first consider their past accomplishments-the degree to which they have succeeded or failed in similar sorts of tasks in the past. Most pregame speeches offered by coaches before the big game include references to past victories (past accomplishments), pep talks about how good the team can be (verbal persuasion), and cheers to rally the troops (emotional cues).

Question 5

________ is the belief that exerting a high level of effort will result in the successful performance of some task.

Accepted Answer

Technically, expectancy is a subjective probability, ranging from 0 to 1 that a specific amount of effort will result in a specific level of performance.

Question 6

The Morning Muffin is a family-run baking company. It specializes in custom-made cakes, turnovers, croissants, muffins, and pies. Younger family members have learned the value of attention to detail when creating a new recipe by observing the praise given to bakers who exhibit this level of attention. Those who now exhibit close attention to detail while creating recipes have learned through

Accepted Answer

Vicarious experience includes observations of the success or failure of others at a given task and/or discussions with others who have performed similar tasks.

Question 7

Kwame designs and delivers public outreach programs for Hydro Sun Electric. He seems to never take a break, he always talks about work, and he often reaches the end of the day wishing he could do more and not realizing how late it has gotten. Kwame's behavior demonstrates the concept of

Accepted Answer

You can think of engagement as a contemporary synonym, more or less, for high levels of intensity and persistence in work effort. Employees who are "engaged" completely invest themselves and their energies into their jobs. Outwardly, engaged employees devote a lot of energy to their jobs, striving as hard as they can to take initiative and get the job done. Inwardly, engaged employees focus a great deal of attention and concentration on their work, sometimes becoming so absorbed, involved, and interested in their tasks that they lose track of time.

Question 8

Linda has been hired by Doctor Patel to oversee a fast-paced, innovative medical office. It is a highly difficult, but well-paid job. Linda believes she has the skills and experiences to easily handle the task and improve the efficiency of the office. Linda's belief in her capabilities is known as

Accepted Answer

Self-efficacy is defined as the belief that a person has the capabilities needed to execute the behaviors required for task success.

Question 9

________ is an important moderator of what individuals consider to be positively or negatively valent.

Accepted Answer

Culture is an important moderator of what individuals consider to be positively or negatively valent.

Question 10

Effective job performance is most often a function of

Accepted Answer

Motivation is a critical consideration because effective job performance often requires high levels of both ability and motivation.

Question 11

Expectancy theory focuses on describing

Accepted Answer

The expectancy theory describes the cognitive process that employees go through to make choices among different voluntary responses.

Question 12

________ theory argues that employee behavior is directed toward pleasure and away from pain or, more generally, toward certain outcomes and away from others.

Accepted Answer

Expectancy theory describes the cognitive process that employees go through to make choices among different voluntary responses and argues that employee behavior is directed toward pleasure and away from pain or, more generally, toward certain outcomes and away from others.

Question 13

Evander has been asked to lead a team of educators. He is afraid his employees will not take him seriously because he is a nice guy, and he is nervous that his supervisors will see him as weak and ineffective. He is also excited by some great ideas he has for how to improve educational delivery methods that he knows will work. Evander's efficacy is moderated by his fears and anxieties, as well as his pride and enthusiasm, which are all examples of

Accepted Answer

An emotional cue is one of the factors that can explain the differences in the levels of self-efficacy among the employees for a given task.

Question 14

Blake is determined to finish a building project for Mr. Hicks before the deadline. Blake is certain that if he successfully performs this building project, Mr. Hicks will hire him as a permanent builder for his expanding condominium business. Blake's belief demonstrates

Accepted Answer

Instrumentality represents the belief that successful performance will result in some outcome(s).

Question 15

Technically, instrumentality is

Accepted Answer

Technically, instrumentality is a set of subjective probabilities, each ranging from 0 to 1, that successful performance will bring a set of outcomes.

Question 16

When employees consider efficacy levels for a given task, they first consider their

Accepted Answer

When employees consider efficacy levels for a given task, they first consider their past accomplishments-the degree to which they have succeeded or failed in similar sorts of tasks in the past.

Question 17

Wallace just got a new batch of articles to edit. He is enthused about starting something new. He decides to put all other distractions aside and focus on this task. He gets a great deal done, but after three hours, he is ready for something else. Deciding to quit after a few hours demonstrates the effect of Wallace's motivation on his ________ of effort.

Accepted Answer

Motivation is defined as a set of energetic forces that originates both within and outside an employee; initiates work-related effort; and determines its direction, intensity, and persistence. Persistence is how long the effort lasts.

Question 18

________ is a subjective probability ranging from 0 to 1 that describes how a specific amount of effort will lead to a specific level of performance.

Accepted Answer

Expectancy is a subjective probability, ranging from 0 to 1 that a specific amount of effort will result in a specific level of performance.

Question 19

Bobbi invests a great deal of energy in her job. She focuses closely, finds her tasks so interesting that she loses track of time, and takes a lot of initiative. Bobbi demonstrates a high level of

Accepted Answer

Bobbi is a highly engaged employee.

Question 20

Which of the following scenarios demonstrates how workers determine efficacy levels through vicarious experiences?

Accepted Answer

When employees consider efficacy levels for a given task, they first consider their past accomplishments-the degree to which they have succeeded or failed in similar sorts of tasks in the past. They also consider vicarious experiences by taking into account their observations and discussions with others who have performed such tasks.

Quiz 6: Motivation