Question 1

Which of the following statements is False about research findings related to the life cycle theory?

Accepted Answer

The research that has been conducted supports the theory's predictions only for low readiness situations, suggesting that telling and selling sorts of behaviors may be more effective when ability, motivation, or confidence are lacking. When readiness is higher, these tests suggest that leader behaviors simply matter less, regardless of their particular combinations. Tests also suggest that leaders only use the recommended combinations of behaviors between 14 and 37 percent of the time.

Question 2

Which of the following leadership behaviors should Heather adopt to deal with her group's readiness?

Accepted Answer

Heather's group is at the R1 readiness level. Here, the optimal combination of leader behaviors is telling, in which case the leader provides specific instructions and closely supervises performance.

Question 3

Which of the following represents the carrot-and-stick approach to leadership?

Accepted Answer

Transactional leadership represents the "carrot-and-stick" approach to leadership, with management-by-exception providing the "sticks" and contingent reward supplying the "carrots."

Question 4

Which of the following leadership behaviors should Thu adopt for his group?

Accepted Answer

Thu's group is at the R4 readiness level. The optimal combination for the R4 readiness level is delegating such that the leader turns responsibility for key behaviors over to the employees.

Question 5

Coleman knows what needs to be done and how best to do it. He believes that workplace hierarchies exist for a reason, and he rarely seeks advice or input from his staff. Coleman's leadership style can best be described as

Accepted Answer

With an autocratic style, the leader makes the decision alone without asking for the opinions or suggestions of the employees in the work unit.

Question 6

Shawn, Thu, Rei, and Heather are managers working at PureDrop, a bottled water manufacturing company. They each supervise groups of employees who are very different from each other. From a readiness point of view, it can be said that Shawn's group is able but unwilling, Thu's unit is both able and willing, Rei's is neither able nor willing, and Heather's is not able but highly willing to take on the responsibilities. Which of the following behaviors would be best suited to deal with Shawn's group's readiness?

Accepted Answer

Shawn's group is at the R3 stage of readiness. They have learned to work together well, though they still need support and collaboration from Shawn to adjust to a more self-managed state of affairs. Here, participating becomes the optimal combination of leader behaviors.

Question 7

Kazue works in a department store. She has noticed that several of her coworkers avoid interacting with customers, take a lot of smoke breaks, and leave their sales areas messy and disorganized. When she discusses the situation with her manager, Rob, he says he will do something about it, but he does not. In fact, nothing changes until several customers file complaints in the space of a single week, at which point Rob takes disciplinary measures toward two of his employees. Rob is demonstrating

Accepted Answer

With passive management-by-exception, the leader waits around for mistakes and errors and then takes corrective action as necessary.

Question 8

Which of the following styles represents avoidance of leadership altogether?

Accepted Answer

Laissez-faire (i.e., hands-off) leadership is the avoidance of leadership altogether.

Question 9

________ involves behaving in ways that help followers achieve their potential through coaching, development, and mentoring.

Accepted Answer

Individualized consideration involves behaving in ways that help followers achieve their potential through coaching, development, and mentoring.

Question 10

According to the Project GLOBE study, transformational leadership is least accepted in

Accepted Answer

Transformational leadership is the most universally accepted approach to leadership of any of the concepts studied by Project GLOBE, receiving an average rating near 6 in every region except the Middle East.

Question 11

Cary just announced to his employees that if they meet the sales goal for the month of August, they can have a paid four-day vacation. Which of the following styles of leadership is being used by Cary in this case?

Accepted Answer

Contingent reward represents a more active and effective brand of transactional leadership, in which the leader attains follower agreement on what needs to be done by using promised or actual rewards in exchange for adequate performance.

Question 12

In the ________ leader behavior, leaders supplement their directing with support and encouragement to protect the confidence levels of the employees.

Accepted Answer

In the selling leader behavior, leader supplements his or her directing with support and encouragement to protect the confidence levels of the employees.

Question 13

Kenya believes that there are no actions needed until she receives complaints about someone's performance. Which of the following styles of leadership is Kenya following?

Accepted Answer

With passive management-by-exception, the leader waits around for mistakes and errors and then takes corrective action as necessary.

Question 14

________ involves behaving in ways that challenge followers to be innovative and creative by questioning assumptions and reframing old situations in new ways.

Accepted Answer

Intellectual stimulation involves behaving in ways that challenge followers to be innovative and creative by questioning assumptions and reframing old situations in new ways.

Question 15

In the above scenario, Heather's group is at the ________ readiness level.

Accepted Answer

R1 refers to a group of employees who are working together for the first time and are eager to begin, but they lack the experience and confidence needed to perform their roles.

Question 16

With ________, the leader arranges to monitor mistakes and errors dynamically and takes corrective action when required.

Accepted Answer

With active management-by-exception, the leader arranges to monitor mistakes and errors actively and takes corrective action when required.

Question 17

________ leadership involves inspiring followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.

Accepted Answer

Transformational leadership involves inspiring followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.

Question 18

Shawn, Thu, Rei, and Heather are managers working at PureDrop, a bottled water manufacturing company. They each supervise groups of employees who are very different from each other. From a readiness point of view, it can be said that Shawn's group is able but unwilling, Thu's unit is both able and willing, Rei's is neither able nor willing, and Heather's is not able but highly willing to take on the responsibilities. Rei's optimal behavior to deal with her group's readiness should be characterized by ________ initiating structure and ________ consideration.

Accepted Answer

Rei's group is in the R2 stage of readiness. At this stage, the members have begun working together and are finding that their work is more difficult than they had anticipated. As eagerness turns to dissatisfaction, the optimal combination of leader behaviors is selling (high consideration and high initiating structure), in which the leader supplements his or her directing with support and encouragement to protect the confidence levels of the employees.

Question 19

Technically, Vinh's direct supervisor is Leila, but his de facto boss is his colleague Mark, who has been with the company for several years. Vinh has stopped even trying to get Leila's feedback on problems, since she always seems to be out of the office for some reason or another, and even when she is there, she avoids talking to anyone. Leila is demonstrating

Accepted Answer

In the laissez-faire leadership style, the leader avoids getting involved when important issues arise. Important actions are delayed, responsibility is ignored, and power and influence go unutilized.

Question 20

In the case of ________ leadership, the leader promises rewards in exchange for adequate performance.

Accepted Answer

Contingent-reward leadership represents a more active and effective brand of transactional leadership, in which the leader attains follower agreement on what needs to be done using promised or actual rewards in exchange for adequate performance.

Quiz 14: Leadership: Styles and Behaviors