Question 1

The first step in the compression approach to innovation is ____.
A) overlapping of the individual steps
B) planning
C) supplier involvement
D) granting autonomy
E) creating multifunctional teams

Accepted Answer

The first step in the compression approach to innovation is planning. This involves setting goals, identifying objectives, and developing a plan of action to achieve them. Planning helps to ensure that the innovation process remains focused and on track.

Question 2

When incremental improvements are made to a dominant technological design such that the improved version of the technology is fully backward compatible with the older version, ____ is said to have occurred.
A) a milestone
B) intuitive change
C) generational change
D) coercive change
E) discontinuous innovation

Accepted Answer

Generational change refers to incremental improvements made to a dominant technological design so that the improved version is fully backward compatible with the older version. This allows for a seamless transition between the old and new technology without disrupting the user experience or requiring them to make significant changes to their behavior. Examples of generational change include the introduction of new versions of operating systems, software programs, or mobile devices.

Question 3

The use of milestones in the experiential approach to innovation ____.
A) serves to eliminate manufacturing bottlenecks
B) shortens the innovation process
C) creates incrementally sustainable advantages
D) virtually eliminates problems associated with the control function of management
E) does all of these

Accepted Answer

The use of milestones in the experiential approach to innovation helps to shorten the innovation process by breaking it down into manageable steps and providing clear targets to work towards. However, milestones alone cannot eliminate manufacturing bottlenecks or control problems, nor do they necessarily create sustainable advantages on their own.

Question 4

The ____ approach to managing innovation assumes that innovation is a predictable process made up of a series of steps and that compressing the time it takes to complete those steps can speed up innovation.
A) compression
B) milestones
C) dialectical
D) generational
E) prototypical

Accepted Answer

The compression approach assumes that innovation is a predictable process made up of a series of steps and that compressing the time it takes to complete those steps can speed up innovation. The other options do not refer to a specific approach to managing innovation.

Question 5

Unverferth Manufacturing makes agricultural equipment. It used finite element analysis (FEA) software to speed up the design cycle for its 12-row sub-soiler. Which aspect of the compression approach to innovation would the use of this software apply?
A) planning
B) supplier involvement
C) shortening the time of individual steps
D) multifunctional teams
E) functional isolation

Accepted Answer

Software is often used to shorten the time of individual steps.

Question 6

According to social psychologist Kurt Lewin, ____ lead to differences in the form, quality, or condition of an organization over time, while ____ support the status quo, or the existing state of conditions in an organization.
A) compressed changes; generational changes
B) generational forces; resistance forces
C) generational changes; inertial changes
D) change forces; inertial forces
E) change forces; resistance forces

Accepted Answer

The answer of According to social psychologist Kurt Lewin, ____...

Question 7

Which of the following is one of the sources of resistance to change?
A) self-interest
B) multifunctional teams
C) a dynamic organizational culture
D) discontinuous innovation
E) sustainable status quo

Accepted Answer

Self-interest is a common source of resistance to change as people may feel that their current position, power or benefits could be threatened by the proposed changes.

Question 8

Which of the following statements about resistance to change is true?
A) Resistance to change will not occur when those affected by the change participate in its planning and implementation.
B) Resistance to change will not occur when employees are educated about the need for change.
C) Resistance to change will not occur when change efforts receive significant managerial support.
D) Resistance to change disappears when the organization operates in conditions of certainty.
E) Resistance to change will always occur; it is inevitable.

Accepted Answer

Resistance to change is a natural and common human response. It arises from fear of the unknown, fear of losing something valuable, fear of failure or loss of control, and other psychological factors. Even with participation, education, and support, some resistance to change will still exist. It is important for managers to anticipate and manage resistance to minimize its negative effects on the organization.

Question 9

Backward compatibility is an important consideration for software users who are using an accounting program to facilitate their tax preparation and who want to use a newer version that has greater capacity. Therefore, many software manufacturers engage in ____.
A) coercive change
B) dominant design manipulation
C) generational change
D) intuitive change
E) incremental modification

Accepted Answer

The answer of Backward compatibility is an important consideration for...

Question 10

The three steps in the basic process of managing organizational change outlined by Kurt Lewin are ____.
A) unfreezing, change intervention, and refreezing
B) organizational change, departmental change, and individual change
C) change definition, change motivation, and change
D) synthesizing, motivating, and rewarding
E) change definition, change mobilization, and change acceptance

Accepted Answer

Kurt Lewin's three steps in the basic process of managing organizational change are unfreezing, change intervention, and refreezing. Unfreezing involves creating the need for change and establishing a willingness to change. Change intervention involves implementing new processes or procedures. Refreezing involves reinforcing and integrating the changes into the organization's culture to make them permanent.

Question 11

The purpose of multifunctional teams is to ____.
A) allow organizations to concentrate on their internal environments and ignore the external environments until they have completed the brainstorming process
B) were primarily used by dot-coms and are no longer popular
C) speed innovation through early identification of new ideas or problems that would typically not have been generated until much later
D) do not typically use milestones because of group cohesiveness
E) replace organizational structures on a typical organizational chart

Accepted Answer

Multifunctional teams are designed to increase innovation by bringing together individuals with diverse skill sets and perspectives early on in the problem-solving process. This enables identification of new ideas or solutions that may not have been discovered if individuals were working separately in their respective functional areas.

Question 12

It is appropriate to use a(n) ____ approach to manage innovation in more certain environments during periods of incremental change, in which the goals are lower costs and incremental improvements in the performance and function of the existing technological design.
A) experiential
B) compression
C) prototypical
D) milestones
E) reinforcement

Accepted Answer

A compression approach is suitable for managing innovation in more certain environments during periods of incremental change, in which the goals are lower costs and incremental improvements in the performance and function of the existing technological design. A compression approach involves speeding up the development process and reducing costs by utilizing existing technology and processes more efficiently. The other options - experiential, prototypical, milestones, and reinforcement - may be appropriate for managing innovation in different contexts, but they are not the most suitable for managing innovation in certain environments during periods of incremental change.

Question 13

What is the first step for managing innovation during discontinuous change?
A) design iteration
B) budgeting
C) the establishment of a dominant design
D) supplier involvement
E) process duplication

Accepted Answer

Design iteration is a cycle of repetition in which a company tests a prototype of new product or service, improves on that design, and then test the improved prototype. This iterative process is basic to managing innovation.

Question 14

ARI is a leading provider of sales and profit-building technology services for equipment dealers. When Unverferth Manufacturing, a supplier of agricultural equipment, wanted to change the way it supplied information it contacted ARI. ARI presented the manufacturer with a solution that allowed it to replace its paper catalogs with online catalogs. As a result, Unverferth was able to eliminate costly paper catalogs and gain the ability to provide up-to-the-minute information to its dealers. This incremental change that was aided by supplier involvement was an example of the ____ approach to innovation.
A) generational
B) experiential
C) milestones
D) compression
E) supply-side

Accepted Answer

It is appropriate to use a compression approach to manage innovation in more certain environments during periods of incremental change. During such periods, the goals are lower costs and incremental improvements in the performance and function of the existing technological design.

Question 15

The use of milestones in the experiential approach to innovation ____.
A) provides structure to the general chaos that follows technological discontinuities
B) shortens the innovation process
C) builds momentum by giving people a sense of accomplishment
D) lets an organization know when to take corrective action
E) does all of these

Accepted Answer

The use of milestones provides structure to the innovation process in chaotic situations, shortens the process, builds momentum, and helps organizations know when to take corrective action. Therefore, all of these options are correct.

Question 16

Which of the following is NOT one of the basic methods for managing resistance to change?
A) education and communication
B) participation
C) change simulation
D) negotiation
E) coercion

Accepted Answer

The basic methods for managing resistance to change are education and communication, participation, negotiation, and coercion. Change simulation is not one of the basic methods.

Question 17

The goals of the compression approach to innovation are ____.
A) speed, lower costs, and incremental change of dominant design
B) the development of milestones and the comparison of actual milestones with forecasts
C) the establishment of a dominant design and speed
D) absolute-time management and the creation of a dominant design
E) a matrix innovation process and a sustainable competitive advantage

Accepted Answer

Whereas the experiential approach is used to manage innovation toward new designs, the compression approach is aimed at lower costs and incremental improvement of the dominant design.

Question 18

When resistance to change is based on insufficient, incorrect, or misleading information, managers should use ____ as an approach to manage resistance.
A) education and communication
B) participation
C) negotiation
D) coercion
E) change manipulation

Accepted Answer

When employees resist change due to lack of proper information, education and communication is the best approach to manage resistance. It involves explaining the reasons for change, its benefits, and the potential impact on employees' jobs and work processes to persuade them to support the change. This approach helps in dispelling doubts and objections, making employees aware of the need for change, and making them feel like they are part of the decision-making process.

Question 19

Which of the following is one of the three steps in the basic process of managing organizational change outlined by Kurt Lewin?
A) unfreezing
B) organizational dialogue
C) change definition
D) incremental change
E) change mentoring

Accepted Answer

According to Kurt Lewin, managing organizational change is a basic process of unfreezing, change intervention, and refreezing.

Question 20

____ forces support the status quo.
A) Dialectical
B) Generational
C) Resistance
D) Experiential
E) Autonomous

Accepted Answer

Resistance forces typically oppose change and support the status quo. The other choices do not necessarily have a direct correlation with supporting or opposing the status quo.

Quiz 7: Innovation and Change

The first step in the compression approach to innovation is ____.

When incremental improvements are made to a dominant technological design such that the improved version of the technology is fully backward compatible with the older version, ____ is said to have occurred.

The use of milestones in the experiential approach to innovation ____.

The ____ approach to managing innovation assumes that innovation is a predictable process made up of a series of steps and that compressing the time it takes to complete those steps can speed up innovation.

Unverferth Manufacturing makes agricultural equipment. It used finite element analysis (FEA) software to speed up the design cycle for its 12-row sub-soiler. Which aspect of the compression approach to innovation would the use of this software apply?

According to social psychologist Kurt Lewin, lead to differences in the form, quality, or condition of an organization over time, while support the status quo, or the existing state of conditions in an organization.

Which of the following is one of the sources of resistance to change?

Which of the following statements about resistance to change is true?

Backward compatibility is an important consideration for software users who are using an accounting program to facilitate their tax preparation and who want to use a newer version that has greater capacity. Therefore, many software manufacturers engage in ____.

The three steps in the basic process of managing organizational change outlined by Kurt Lewin are ____.

The purpose of multifunctional teams is to ____.

It is appropriate to use a(n) ____ approach to manage innovation in more certain environments during periods of incremental change, in which the goals are lower costs and incremental improvements in the performance and function of the existing technological design.

What is the first step for managing innovation during discontinuous change?

The use of milestones in the experiential approach to innovation ____.

Which of the following is NOT one of the basic methods for managing resistance to change?

The goals of the compression approach to innovation are ____.

When resistance to change is based on insufficient, incorrect, or misleading information, managers should use ____ as an approach to manage resistance.

Which of the following is one of the three steps in the basic process of managing organizational change outlined by Kurt Lewin?

____ forces support the status quo.