Each of the following is a product classification requirement used by the Kano Model except A)forward requirements. B)reverse requirements. C)indifferent requirements. D)attractive requirements.

Question

Quizplus · Accepted Answer

The Kano Model does not use the concept of forward requirements. It classifies requirements based on how they impact customer satisfaction, as either attractive, must-have, indifferent, or reverse.

Each of the Following Is a Product Classification Requirement Used