A tool that allows teams to identify and graphically detail all possible causes related to a problem and discover root causes of the problem at hand best describes
A)TMAP.
B)nominal group technique.
C)fishbone diagram.
D)Delphi technique.

Question

Quizplus · Accepted Answer

The tool that best describes the given scenario is the fishbone diagram, also known as the Ishikawa diagram or cause-and-effect diagram. It allows teams to identify and graphically detail all possible causes related to a problem and discover root causes of the problem at hand by breaking down the problem into categories like people, process, equipment, environment, and materials. TMAP (A) is a method for testing software systems, nominal group technique (B) is a structured team brainstorming technique used for decision-making, and Delphi technique (D) is a structured communication technique used to obtain information from a panel of experts. None of these methods are directly related to identifying and detailing causes of a problem.

A Tool That Allows Teams to Identify and Graphically Detail