Question 1

Walker supervises operations on the chassis assembly line for a large vehicle manufacturer. Most of his time is spent on ensuring quality control maintenance,scheduling workers,and training new employees. What type of manager is he?
A)first-line manager  
B)middle manager  
C)team leader  
D)group facilitator

Accepted Answer

Walker's role involves direct supervision of operations and personnel, which is characteristic of a first-line manager. These managers are directly involved in day-to-day operations, overseeing workers and ensuring the quality of production processes.

Question 2

In 2016,Coca-Cola,starting with Mexico,decided to redesign its packaging. Who would be responsible for implementing this change?
A)middle management  
B)first-line management  
C)team leaders  
D)product supervisors

Accepted Answer

Middle management is typically responsible for implementing large-scale changes such as a redesign of packaging. They are the link between top management's decisions and the front-line employees who carry out day-to-day operations.

Question 3

Who is typically responsible for developing intermediate plans,designed to produce results within 6 to 18 months?
A)middle managers  
B)first-line managers  
C)group facilitators  
D)team leaders

Accepted Answer

Middle managers are typically responsible for developing intermediate plans, which are designed to produce results within a specific time frame, usually between 6 to 18 months. They are responsible for implementing the goals and strategies developed by top-level management and communicating them to first-line managers and employees. Middle managers are essential in achieving organizational goals, making important decisions, and ensuring the success of the organization.

Question 4

Which of the following tasks are first-line managers most likely to perform?
A)reviewing the performance of corporate investments  
B)encouraging,monitoring,and rewarding employee performance  
C)determining how to deal with long-term environmental changes  
D)periodically observing the company's organizational culture

Accepted Answer

First-line managers are responsible for supervising and managing the daily activities of subordinate employees. Therefore, they are most likely to encourage, monitor, and reward employee performance to ensure that tasks are completed efficiently and effectively. Reviewing corporate investments, determining how to deal with long-term environmental changes, and periodically observing organizational culture are typically responsibilities of higher-level managers.

Question 5

Who in a police department is typically responsible for determining which police officers will work overtime?
A)middle managers  
B)administrative managers  
C)irst-line managers  
D)team leaders

Accepted Answer

First-line managers, also known as supervisors, are typically responsible for overseeing the day-to-day operations of a police department, which includes managing overtime schedules and determining which officers will work overtime. Middle managers and administrative managers may have some input or oversight, but the ultimate responsibility usually falls on the first-line manager level. Team leaders may have a role in assigning tasks, but not in determining overtime schedules.

Question 6

Professors at a typical business school are assigned to departments,such as accounting or marketing. The chairs of the departments are managers. Which title best describes them?
A)supervising manager  
B)first-line manager  
C)middle manager  
D)department manager

Accepted Answer

The answer of Professors at a typical business school are...

Question 7

Which of the following functions is typically performed by a middle manager?
A)responding to customer complaints  
B)coordinating groups and departments  
C)ensuring printers,faxes,and other office machines are maintained regularly  
D)setting long-term strategies for the organization

Accepted Answer

Middle managers are responsible for coordinating and supervising groups and departments within the organization. They are in charge of making sure everything runs smoothly and that all employees are working together to achieve the company's goals. A, C, and D are typically tasks performed by lower-level employees, administrative staff, or top-level executives, respectively.

Question 8

Which of the following tasks would a first-line manager for a large electric generator manufacturer perform?
A)monitoring how customers feel about electric-powered engines  
B)determining whether the company needs to increase its production by adding a shift  
C)monitoring and managing the performance of the company's international subsidiaries  
D)managing the performance of the employees who build the generators

Accepted Answer

A first-line manager is responsible for managing the performance of the employees who build the generators. Option A is the responsibility of a marketing manager, option B is the decision of a production manager or operations manager, and option C is the responsibility of a higher-level international manager.

Question 9

At which level of management would a manager typically plan an employee picnic,select and order performance awards to be presented at the picnic,and encourage workers to attend the event?
A)marketing  
B)first-line  
C)top  
D)middle

Accepted Answer

Planning an employee picnic, selecting and ordering performance awards, and encouraging workers to attend are all tasks that fall under the realm of first-line or front-line management. This level of management is responsible for overseeing and directing the day-to-day operations of a department or workgroup and typically has the most direct contact with employees. Marketing, top, and middle management may be involved in broader company events or initiatives but would not typically be directly responsible for planning and executing an employee picnic.

Question 10

Which of the tasks listed below will middle managers most likely have to perform?
A)facilitating a bottom-up planning approach to supervising  
B)managing the performance of entry-level employees  
C)implementing the changes generated by top managers  
D)developing employees' commitment to and ownership of the company's performance

Accepted Answer

Implementing the changes generated by top managers is a task that typically falls to middle managers, as they are responsible for ensuring that strategic plans and goals set by top management are executed effectively. Facilitating a bottom-up planning approach, managing entry-level employees, and developing employees' commitment to company performance are more likely to be tasks carried out by front-line supervisors and human resources personnel.

Question 11

A shoe company expects its designers to operate like a team when they create new shoe designs. Most of its designers do not have a background in fashion,so it is important that they share their expertise. What task would each team leader most likely be responsible for?
A)developing organizational codes of ethics  
B)managing external and internal team relationships  
C)developing growth strategies  
D)coordinating the performances of all teams

Accepted Answer

Managing external and internal team relationships is crucial for ensuring effective communication and collaboration among team members. As team leaders, they would be responsible for fostering a collaborative culture and promoting an environment where designers can share their expertise and work together to create new designs. Developing organizational codes of ethics, developing growth strategies, and coordinating the performances of all teams may be important tasks, but they are not directly related to the designers' work as a team.

Question 12

Who is responsible for placing orders for food and paper supplies and for setting up weekly work schedules at a fast-food restaurant?
A)corporate vice president  
B)middle manager  
C)first-line manager  
D)top manager

Accepted Answer

First-line managers are responsible for overseeing the day-to-day operations of a business, which includes ordering supplies and creating work schedules. Corporate vice presidents and top managers are typically responsible for higher-level decision making and strategy, while middle managers may have a broader supervisory role but may not necessarily be involved in the daily logistics of ordering supplies and setting schedules.

Question 13

Which of the following terms would typically be used to describe the position of a human resource manager?
A)supervising manager  
B)top manager  
C)middle manager  
D)department manager

Accepted Answer

A human resource manager is typically considered a middle manager, as they are responsible for overseeing the hiring, training, and development of employees within a specific department or area of an organization. They report to higher-level managers, but also supervise lower-level managers and employees within their department.

Question 14

Who is typically responsible for setting objectives consistent with organizational goals and then planning and implementing the subunit strategies for achieving these goals?
A)top managers  
B)first-line managers  
C)team leaders  
D)middle managers

Accepted Answer

Middle managers are typically responsible for setting objectives consistent with organizational goals and then planning and implementing the subunit strategies for achieving these goals. They are in charge of coordinating and integrating the work of different departments or teams towards achieving the larger organizational goals set by top management. First-line managers and team leaders are more involved in directing and controlling the day-to-day operations of their immediate work units, while top managers are responsible for setting the overall direction and priorities of the organization.

Question 15

Who typically coordinates and links groups,departments,and divisions within a company?
A)top managers  
B)middle managers  
C)team leaders  
D)first-line managers

Accepted Answer

Middle managers typically have the responsibility of coordinating and linking different groups, departments, and divisions within a company. They act as a bridge between top management and first-line managers, and ensure that goals and strategies are effectively communicated and implemented across different levels of the organization.

Question 16

Who typically trains and supervises the performance of non-managerial employees and are directly responsible for producing the company's products or services?
A)general managers  
B)middle managers  
C)first-line managers  
D)team leaders

Accepted Answer

First-line managers are responsible for managing entry-level or non-managerial employees who are directly involved in the production or delivery of the company's products or services. They provide training, guidance, and supervision to these employees to ensure that they are meeting organizational goals and objectives. General managers oversee the entire organization, while middle managers are responsible for overseeing the work of other managers. Team leaders are often considered a subset of first-line managers and are responsible for managing a specific group or team within an organization.

Question 17

Which of the following duties would be performed by a top manager for a management consulting firm?
A)establishing a positive organizational culture  
B)ensuring that employees are attired according to the company dress code  
C)evaluating the performance of individual consultants  
D)monitoring expense statements turned in by consultants

Accepted Answer

Top managers are responsible for high-level tasks such as establishing a positive organizational culture, which involves setting the tone, values, and overall direction of the company. Duties like ensuring dress code compliance, evaluating individual performance, and monitoring expense statements are typically handled by lower-level managers or human resources.

Question 18

Who is typically responsible for creating a positive organizational culture through language and action?
A)top managers  
B)middle managers  
C)team leaders  
D)group facilitators

Accepted Answer

Top managers are typically responsible for creating a positive organizational culture through their language and actions. They set the tone for the organization and establish the norms and values that guide behavior. Middle managers, team leaders, and group facilitators can also contribute to a positive organizational culture, but ultimately it is the responsibility of top management to ensure that the culture is aligned with the organization's goals and values.

Question 19

Which of the following job responsibilities is typically fulfilled by a middle manager for a manufacturing firm?
A)monitoring how consumers feel about environmental waste  
B)scheduling vacation time for employees  
C)determining how the company will implement a plan calling for a 10 percent decrease in costs  
D)maintaining a positive organizational culture

Accepted Answer

Middle managers are responsible for implementing the plans and strategies outlined by top-level management, such as implementing cost-cutting measures or making decisions about production processes. Option A is typically the responsibility of marketing or environmental officers, option B is usually handled by HR personnel, and option D is the responsibility of all levels of management.

Question 20

Which of the following titles represents the level of a marketing manager?
A)supervising manager  
B)top manager  
C)middle manager  
D)department manager

Accepted Answer

A marketing manager falls under the category of middle management, which is responsible for executing the strategies developed by top management and also supervising lower-level employees. Supervising manager and department manager titles are more likely to represent lower-level management roles, while top management is responsible for making high-level strategic decisions.

Quiz 1: Management

Walker supervises operations on the chassis assembly line for a large vehicle manufacturer. Most of his time is spent on ensuring quality control maintenance,scheduling workers,and training new employees. What type of manager is he?

In 2016,Coca-Cola,starting with Mexico,decided to redesign its packaging. Who would be responsible for implementing this change?

Who is typically responsible for developing intermediate plans,designed to produce results within 6 to 18 months?

Which of the following tasks are first-line managers most likely to perform?

Who in a police department is typically responsible for determining which police officers will work overtime?

Professors at a typical business school are assigned to departments,such as accounting or marketing. The chairs of the departments are managers. Which title best describes them?

Which of the following functions is typically performed by a middle manager?

Which of the following tasks would a first-line manager for a large electric generator manufacturer perform?

At which level of management would a manager typically plan an employee picnic,select and order performance awards to be presented at the picnic,and encourage workers to attend the event?

Which of the tasks listed below will middle managers most likely have to perform?

A shoe company expects its designers to operate like a team when they create new shoe designs. Most of its designers do not have a background in fashion,so it is important that they share their expertise. What task would each team leader most likely be responsible for?

Who is responsible for placing orders for food and paper supplies and for setting up weekly work schedules at a fast-food restaurant?

Which of the following terms would typically be used to describe the position of a human resource manager?

Who is typically responsible for setting objectives consistent with organizational goals and then planning and implementing the subunit strategies for achieving these goals?

Who typically coordinates and links groups,departments,and divisions within a company?

Who typically trains and supervises the performance of non-managerial employees and are directly responsible for producing the company's products or services?

Which of the following duties would be performed by a top manager for a management consulting firm?

Who is typically responsible for creating a positive organizational culture through language and action?

Which of the following job responsibilities is typically fulfilled by a middle manager for a manufacturing firm?

Which of the following titles represents the level of a marketing manager?