Question 1

A computer network that uses Internet technology but links authorised users inside the company with certain outsiders such as customers or vendors is called a(n)____________________.

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Question 2

_____________________________(two words)refers to efforts to systematically gather knowledge,make it widely available throughout the organisation and foster a culture of learning.

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Question 3

The characteristics of useful information fall into three broad categories of _________________________________(three words).

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Question 4

A single,personalised point of access for employees to multiple sources of information on a corporate intranet is known as a ______________________________________(three words).

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Question 5

__________________________________ (three words)are interactive,computer-based information systems that rely on decision models and specialised databases to support decision makers.

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Question 6

A(n)_____________________________(three words)is a computer-based system that provides information and support for effective managerial decision making.

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Question 7

A computer-based information system that supports a company's day-to-day operations is known as a(n)_________________________________________(three words).

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Question 8

Information technology that programs a computer to duplicate an expert's decision-making and problem-solving strategies is called a(n)______________________(two words).

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Question 9

A(n)______________________(four words)is a networked information system that collects,processes and provides information about an organisation's entire enterprise - from identification of customer needs and receipt of orders,to distribution of products and receipt of payments.

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Question 10

List some the specific implications of information technology for managers.

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Question 11

An organisation's ______________________(two words)consists of the hardware,software,telecommunications,database management and other technologies it uses to store data and make them available in the form of information for organisational decision making.

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Question 12

______________________(two words)is a process by which products are produced cost-effectively in high volume but are customised to meet individual needs.

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Question 13

A(n)_____________________ (two words)system is a system that uses advanced technology,digitally controlled,to allow for adaptation to produce a range of products.

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Question 14

An inventory control system that schedules materials to arrive precisely when they are needed on a production line is known as a(n)_________________ system.

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Question 15

____________________ are systems that link people and departments within a particular building or across corporate offices.

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Question 16

List the four most common facility layouts used for the actual production of a good or service.

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Question 17

The most economical level at which an inventory item should be reordered is called the ____________________(two words).

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Question 18

A computer network that uses Internet technology but limits access to all or some of the organisation's employees is referred to as a(n)____________________.

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