Good strategy execution can involve policies and procedures manuals in order to maintain consistency in product quality and service behavior patterns to allow for
A)activities that need to be strictly prescribed and activities to allow room for independent action on the part of company personnel.
B)differences in product range and quality across company outlets.
C)an extremely narrow scope of independent thinking and action of company staff.
D)a written strategy but not the routines for running the business.
E)ample leeway in how staff perform activities at different company outlets.

Question

Quizplus · Accepted Answer

Policies and procedures manuals can provide a framework for activities that need to be strictly prescribed, while also allowing for some independent action on the part of company personnel. This can help maintain consistency in product quality and service behavior patterns, while still giving staff some freedom to make decisions and take actions that are appropriate for their specific situations. This can be especially important in businesses with multiple outlets or locations, where some variation may be necessary to meet local needs but overall consistency is still important.

Good Strategy Execution Can Involve Policies and Procedures Manuals in Order