This question has two parts; be sure to answer both.
First, explain at least one of Mary Parker Follett's ideas on how organizations should become more democratic.
Next, suppose you work at an advertising agency as an account manager. You are responsible for keeping your clients (the advertisers) happy, but you do not do the creative work of designing the ads. Explain how you might manage a conflict with one of your most talented ad designers, who does not agree with the client's ideas and does not want to implement them.
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