How can a company turn an unhappy customer in to a brand advocate?
A) By responding on social media tools
B) By granting the claim or request
C) By explaining how the customer was at fault
D) By resolving issues quickly
E) By allowing the customer to post feedback on social media outlets such as Yelp
Correct Answer:
Verified
Q1: A message that gives the writer the
Q25: An expression of gratitude _.
A)is the only
Q26: Which of the following statements is most
Q27: Which of the following is a faulty
Q29: When responding to a customer request or
Q31: In a survey of 500 business professionals,what
Q33: What should be a writer's first task
Q33: Messages that will not surprise,disappoint,or anger the
Q35: Assuming a customer claim will be granted,what
Q36: When a company decides to satisfy a
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