Question 1

Red Eye Shipping Inc. has purchased a business intelligence system. The main advantage of such a system is that it eliminates the need for maintaining large data warehouses and using complex techniques such as data mining.

Accepted Answer

The statement is false. A business intelligence system is designed to analyze large amounts of data and use techniques such as data mining to provide insights and make better business decisions. It may require maintaining large data warehouses and using complex techniques to extract valuable information from the data.

Question 2

Most business were reluctant to embrace Cloud computing, citing concerns about broadband and costs.

Accepted Answer

Most businesses have increasingly embraced cloud computing due to its scalability, flexibility, and cost-effectiveness, despite initial concerns about broadband and costs.

Question 3

Data are facts and figures that have been organized in a way that makes them immediately useful to decision makers.

Accepted Answer

Data refers to raw, unorganized facts and figures. When data is organized and processed to provide meaning, it becomes information, which is then useful to decision makers.

Question 4

AM/PM Consulting is a leader in the creation of expert systems used in a variety of industries. During the process of developing such systems for an application, AM/PM's programmers are likely to spend a lot of time interviewing human experts in that field to gain insights into how they solve problems.

Accepted Answer

AM/PM's programmers are likely to spend a lot of time interviewing human experts in that field to gain insights into how they solve problems during the process of developing expert systems used in a variety of industries.

Question 5

Data are facts and figures that do not become information until they are organized and presented in a way that makes them useful to the end user.

Accepted Answer

This statement is true. Data on their own do not provide any insights until they are processed, analyzed, and presented in a way that allows for interpretation and decision-making.

Question 6

A query is a request for the database management software to search for data that matches specific criteria.

Accepted Answer

This is correct. A query is a request made to a database management system (DBMS) to retrieve data based on specified criteria. A query can be made in SQL, a programming language used to manage and manipulate relational databases.

Question 7

Expert systems help their users solve a problem or accomplish a task by asking the user a series of questions, basing each new question on the response to previous questions. The program continues to ask questions until it has enough information to reach a decision and make a recommendation.

Accepted Answer

This statement accurately describes how expert systems operate.

Question 8

One of the main advantages of expert systems is that they are easy and inexpensive to develop.

Accepted Answer

Expert systems can be complex and time-consuming to develop, requiring input and expertise from domain specialists. The development process can also be costly, depending on the complexity of the system and the level of expertise required.

Question 9

Cloud computing is another term used for surfing the Internet.

Accepted Answer

Cloud computing refers to the delivery of computing services such as servers, storage, applications, and more over the internet. While surfing the internet can involve accessing cloud services, the two terms are not interchangeable.

Question 10

Data mining is most effective at locating relationships among data stored on small, highly specialized databases, such as the database for a single department or division within a company.

Accepted Answer

Data mining is most effective at locating relationships among data stored on large, complex databases, which contain a wealth of information from multiple sources.

Question 11

Maisie O'Hara is a sales manager with Moonbux Coffee. Her sales department has a database indicating what each customer has purchased. The company is introducing a new line of gourmet coffees, and Maisie wants to contact customers who bought the Moonbux's older line of gourmet coffees to inform them of the new products. In order to obtain a list of customers, Maisie could enter a query into the database.

Accepted Answer

Maisie can use a query to search the database and find customers who have purchased the older line of gourmet coffees, and then contact them about the new products.

Question 12

TurboTax™ is a software program that takes the customer through a series of tax-related questions. Based on the customer's responses, the system will select the next question. In the end, it provides all the information the customer needs to file a return to Canada Revenue Agency, including the amount of taxes owed or the amount of a refund to expect. TurboTaxTM is an example of an expert system.

Accepted Answer

TurboTaxTM uses rules and logic to provide personalized tax preparation advice, much like an expert in tax preparation would do. It is an example of an expert system.

Question 13

An advantage of an expert system is that it is capable of solving a wide variety of problems, including those that are quite different from the problems it was originally designed to solve.

Accepted Answer

Expert systems are designed to solve specific problems based on the knowledge and rules they have been programmed with, and they generally lack the ability to solve problems outside of their specific domain.

Question 14

The Cloud offers its users the ability to access a vast array of computing resources without the need to invest heavily in expensive new hardware, software, and IT personnel.

Accepted Answer

The statement accurately reflects the benefits of using the Cloud, which is one of the main reasons why it has become increasingly popular among businesses and individual users.

Question 15

E-commerce refers to using the Internet to facilitate the exchange of goods and services.

Accepted Answer

This statement is true. E-commerce involves conducting online transactions for the purchase and sale of goods and services.

Question 16

A data warehouse is a physical storage facility used by management to store and file all hard copies of important documents generated by the business.

Accepted Answer

A data warehouse is actually a centralized repository of data that is used for analysis and reporting purposes. It is not a physical storage facility for hard copies of documents.

Question 17

A database is a type of software that is primarily used to perform computations based on complex formulas, such as those used by accountants or engineers.

Accepted Answer

This statement about databases is false. Databases are actually software used to store, organize, and retrieve data, rather than perform computations based on complex formulas.

Question 18

A data warehouse is a large, organization-wide database providing a centralized location for storing data from both the organization's own databases and external sources.

Accepted Answer

This is a correct definition of a data warehouse.

Question 19

Businesses develop decision support systems (DSS) to give managers access to large quantities of data and the processing power to convert the data into high-quality information.

Accepted Answer

Decision support systems are designed to provide managers with access to data and processing power to convert the data into high-quality information, which can then be used to make informed decisions.

Question 20

Data mining uses powerful statistical and mathematical techniques to analyze the vast amounts of data in data warehouses in order to identify information that was previously hidden.

Accepted Answer

Data mining does use powerful statistical and mathematical techniques to analyze large amounts of data and uncover hidden information.

Quiz 15: Managing Information and Technology: Finding New Ways to Learn and Link