Question 1

The desire to be accepted by family members and other individuals is what Maslow called ________ needs.

Accepted Answer

Maslow identified social needs as the desire to be accepted and belong to a group, which includes family members and other individuals. Physiological needs refer to basic bodily needs such as food and water, while esteem needs are related to feelings of accomplishment and recognition. Self-actualization needs pertain to reaching one's full potential and personal fulfillment.

Question 2

Hailey manages the finance department at her company,and she discovers that one of her employees is performing poorly and letting coworkers pick up the slack.Hailey knows that resentment is building,so after an initial write-up,she proceeds with a(n)________ of the employee.

Accepted Answer

In this scenario, the best choice is involuntary turnover, which means terminating the employee's employment due to poor performance. This will prevent further resentment among coworkers and ensure that the department's productivity is not adversely affected. Downsizing, voluntary turnover, or outsourcing are not suitable options in this case as they do not address the problem of the underperforming employee.

Question 3

Darren decided to change jobs.Before he left the company,he talked to someone in the human resources department about the reasons why he was leaving.Darren went through a(n)________ interview.

Accepted Answer

An exit interview is conducted by the human resources department when an employee is leaving a company, in order to obtain feedback about their reasons for leaving and their overall experience with the company. Termination refers to the end of an employment contract due to poor job performance or policy violations, downsizing refers to the reduction of a company's workforce, and outsourcing refers to the practice of hiring outside companies to perform certain business functions.

Question 4

Rose was recently let go from her position at an insurance agency as a result of downsizing.This is an example of ________.

Accepted Answer

Rose's let go from her position was a result of downsizing, indicating that it was not her decision to leave the company. Therefore, her separation from the company is an example of involuntary separation.

Question 5

Which of the following is not a type of incentive compensation program?

Accepted Answer

Lump-sum time off is not a type of incentive compensation program. The other options - gainsharing, lump-sum bonuses and stock options, and pay for knowledge - are all types of incentive compensation programs.

Question 6

All of the following are examples of flexible working arrangements EXCEPT:

Accepted Answer

401(k) plans are not a type of flexible working arrangement. They are a retirement savings plan offered by employers. Telecommuting, compressed workweeks, and job sharing plans are all examples of flexible working arrangements that allow employees to work remotely, work flexible hours, or share a job with another employee.

Question 7

Which of the following is NOT a reason for outsourcing?

Accepted Answer

Outsourcing may improve efficiency and reduce costs, enable a firm to focus on core competencies, and provide flexibility in vendor selection. However, outsourcing may not necessarily improve internal management controls as outsourcing involves transferring control over certain functions to a third-party vendor.

Question 8

All of the following employee benefits are required by law with the exception of ________.

Accepted Answer

Health insurance is not universally required by law for all employers to provide to their employees, unlike Social Security, unemployment insurance, and Medicare, which are mandatory benefits regulated by federal law.

Question 9

Chaya's firm allows her to complete most of her work tasks from her home.Which flexible work plan is Chaya using?

Accepted Answer

Chaya is using a telecommuting flexible work plan, which allows her to work from home most of the time.

Question 10

Robert's company contracted with an outside business to provide technical and computer support.This is an example of ________.

Accepted Answer

Outsourcing refers to contracting with an outside business to provide goods or services that were previously performed in-house. In this case, Robert's company contracted with an outside business to provide technical and computer support services.

Question 11

Omar,an electrician for Quality Builders,is paid $35 for each hour he works during the day.After 5 p.m.and on weekends,he is paid the overtime rate of one and one-half times the regular hourly rate.Omar is paid a ________.

Accepted Answer

Omar is paid an hourly rate, which is a wage. The other options such as bonus, commission, and salary typically refer to forms of payment that are not hourly-based.

Question 12

Antonio is paid $55,000 per year as a research analyst.This type of compensation is called a(n)________.

Accepted Answer

A salary is a fixed payment made to an employee on a regular basis, often on an annual or monthly basis, and does not depend on the number of hours worked or the amount produced.

Question 13

Kate is a full-time nurse and would like to vary her starting and ending time to better accommodate her children's school hours.Which flexible work plan would be ideal for her situation?

Accepted Answer

Flextime would be the best choice for Kate's situation as it allows for variations in starting and ending times to better accommodate personal needs, such as her children's school hours. This means that Kate could potentially start and end her workday at different times each day to better align with her family's schedule. Job sharing and compressed workweeks may also offer some benefits, but may not be as suitable for a full-time nurse whose physical presence is required during specific hours. Telecommuting may not be as applicable for nursing duties that require in-person care.

Question 14

Helène,an industrial sales representative,bought a cellular phone to use if she ever had car trouble while traveling between appointments.Which level of Maslow's need hierarchy is Helène addressing?

Accepted Answer

Helène's purchase of a cellular phone to use in case of car trouble while traveling between appointments is addressing her need for safety. Safety needs come after physiological needs (such as the need for food, water, and sleep) in Maslow's hierarchy of needs.

Question 15

Which of the following tasks are NOT typically outsourced?

Accepted Answer

Core business is typically not outsourced because it is considered to be the core competency of the company and is essential to its success.

Question 16

According to Maslow,an individual's first priority is given to which level of need?

Accepted Answer

According to Maslow's hierarchy of needs, an individual's first priority is given to physiological needs such as food, water, shelter, and sleep. These needs are the most basic and necessary for survival.

Question 17

Jana's firm allows her to work four 10-hour days each week.This type of flexible work arrangement is known as ________.

Accepted Answer

Jana's work arrangement of working four 10-hour days each week is known as a compressed workweek. This allows her to have one day off each week, while still working a full-time schedule.

A job sharing program involves two employees sharing one full-time job, each working part-time hours.

Telecommuting refers to working from home or another remote location using technology to stay connected to the office.

Flextime allows employees to choose their own work hours within certain parameters, such as working between 9am-3pm or 12pm-8pm.

Question 18

Antonio is able to select the type of benefits he receives by choosing from a list of possibilities including health insurance,dental and vision plans,and life and disability.This type of "cafeteria" plan is called a ________ benefits plan.

Accepted Answer

A flexible benefits plan, also known as a cafeteria plan, allows employees like Antonio to choose from a menu of benefits and allocate a certain amount of their total compensation towards those benefits. This gives employees more flexibility and control over the benefits they receive, and can help employers tailor their benefits packages to the needs and preferences of their workforce.

Question 19

A key premise of Maslow's hierarchy of needs theory is that ________.

Accepted Answer

Maslow's hierarchy of needs theory is based on an order of importance, where lower-level physiological and safety needs must be satisfied before higher-level needs such as self-actualization can be fulfilled. The theory suggests that individuals are motivated to achieve certain needs and will continue to strive for their fulfillment even if other needs are met. A satisfied need is not necessarily a motivator according to this theory, as individuals will move on to fulfill the next level of need.

Question 20

Which of the following is NOT a trend in employee benefits?

Accepted Answer

Employers are generally shifting more healthcare costs to employees, rather than paying a greater percentage of these costs.

Quiz 8: Human Resource Management: From Recruitment to Labor Relations