According to the Text, Which of the Following Was NOT

According to the text, which of the following was NOT a problem faced by the U.S. Postal Service in 2001?

A) Senior managers who lacked the conviction that electronic commerce could positively affect Postal Service
B) Low morale and performance of the staff
C) The inability to steer funding through a budget process that favored traditional initiatives over innovations
D) Rapidly rising fuel costs that made operation unprofitable