_____ occurs when meanings are misinterpreted due to intentional or unintentional problems during the sending or receiving of the message.
A) Message overload
B) Message distortion
C) Message ambiguity
D) Message perception

Question

Quizplus · Accepted Answer

Message distortion refers to the misinterpretation of a message due to problems during the sending or receiving process, whether those problems are intentional or unintentional. Message overload refers to the situation when someone receives too many messages at once, making it difficult to process all of the information. Message ambiguity occurs when the message is unclear or open to multiple interpretations. Message perception is the way in which a receiver interprets and understands a message.

_____ Occurs When Meanings Are Misinterpreted Due to Intentional or Unintentional