Question 1

Name five ways to improve your listening habits.

Accepted Answer

The answer of Name five ways to improve your listening...

Question 2

The average public speaker communicates at a speed of about _______ words per minute.

Accepted Answer

The answer of The average public speaker communicates at a...

Question 3

The popularity and power of Blogs is growing, with the total of Fortune 500 companies having official Blogs at:

Accepted Answer

According to a study by the University of Massachusetts Dartmouth, as of 2017, 23% of Fortune 500 companies had an official blog.

Question 4

Which of the following is not a good example of external communication?

Accepted Answer

HR policies regarding e-mail are internal communication because they are directed towards employees and not external stakeholders. Choices B, C, and D are all examples of external communication as they are directed towards audiences outside of the organization.

Question 5

_________________ professionals create external communications about a client's product, services, or practices for specific receivers.

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The answer of _________________ professionals create external communications about a...

Question 6

Communication within an organization flows:

Accepted Answer

Communication within an organization can flow in many different directions depending on the situation and the individuals involved. While communication may flow upward from subordinates to managers, downward from managers to subordinates, or laterally between colleagues, it can also occur in a variety of other ways such as diagonally, informally, or through various forms of technology. Ultimately, the flow of communication within an organization is complex and multifaceted, and can occur in many directions simultaneously.

Question 7

How do formal written documents and spreadsheets convey the least rich channel of communication?

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The answer of How do formal written documents and spreadsheets...

Question 8

The ______________ is one example of an external communication that combines the look of an article with the focused message of an ad.

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The answer of The ______________ is one example of an...

Question 9

Symbols that offer clues to the emotional side of the words in e-mail are called _______________.

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The answer of Symbols that offer clues to the emotional...

Question 10

Like face-to-face and telephone conversation, videoconferencing has _________ information richness because receivers and senders can see or hear beyond just the words.

Accepted Answer

The answer of Like face-to-face and telephone conversation, videoconferencing has...

Question 11

When the message is emotional, the sender should use _____________.

Accepted Answer

The answer of When the message is emotional, the sender...

Question 12

Why is videoconferencing high information richness?

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The answer of Why is videoconferencing high information richness?...

Question 13

Receivers ______________ advertiser's messages, a phenomenon that is perceived to be the result of the large amount of ads the average person sees each day and a growing level of consumer wariness of paid messaging.

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The answer of Receivers ______________ advertiser's messages, a phenomenon that...

Question 14

Why do handheld devices offer medium-rich channels of communication?

Accepted Answer

The answer of Why do handheld devices offer medium-rich channels...

Question 15

When the message is emotional, the sender should use what form of communication:

Accepted Answer

Verbal communication allows for tone of voice and other emotional cues to be expressed, which is important when delivering an emotional message. Written communication may not adequately convey the tone and nonverbal communication is limited in the absence of verbal communication. E-mail may be too impersonal for an emotional message.

Question 16

List five business e-mail do's and don'ts in business today.

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The answer of List five business e-mail do's and don'ts...

Question 17

The channel, or ____________ is used to communicate a message and affects how accurately the message will be received.

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The answer of The channel, or ____________ is used to...

Question 18

How does one determine whether to communicate verbally or in writing?

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The answer of How does one determine whether to communicate...

Question 19

Advertisers are trying to create alternative forms of advertising that receivers won't filter, such as:

Accepted Answer

Advertorials are a form of advertising that are designed to look like an article or editorial content. They are less likely to be filtered by receivers because they blend in with the rest of the content on the platform. Web pages and press releases are more traditional forms of advertising that receivers may filter out. Blogs could be effective if they are written in a way that feels authentic and not overly promotional, but overall, advertorials are the best choice for alternative advertising that is less likely to be filtered.

Question 20

In discussion of verbal and written communications, _____________ communications are richer.

Accepted Answer

The answer of In discussion of verbal and written communications,...

Quiz 11: Global Entrepreneurship and Intrapreneurship