Question 1

The difference between attrition and early retirement is _________.

Accepted Answer

Early retirement involves incentives such as bonuses or pension plans to motivate employees to retire early, while attrition is a natural process where employees leave their job due to various reasons without offering any incentives.

Question 2

For the most part, _________ are involved in HR decisions within their own department or unit.

Accepted Answer

All managers are involved in HR decisions within their own department or unit, as they are responsible for overseeing their team's performance, development, and sometimes hiring or disciplinary actions.

Question 3

The first three activities of the human resource management (HRM) process are about measuring and rewarding staff.

Accepted Answer

The first three activities of the HRM process are typically: recruitment, selection, and orientation/induction. Measuring and rewarding staff typically come later in the HRM process as part of performance management and compensation planning.

Question 4

Human resource management involves training, motivating and retaining competent employees.

Accepted Answer

Human resource management is the process of hiring, training, developing, and retaining employees in an organization. This involves ensuring that employees are motivated and capable of producing high-quality work.

Question 5

The most important environmental factor in the HRM process is the _________.

Accepted Answer

The legal environment is the most important environmental factor in the HRM process because it sets the guidelines for the organization's actions regarding hiring, compensation, benefits, and other HR practices. Laws such as Title VII of the Civil Rights Act and the Americans with Disabilities Act, for example, determine how employers may select and treat employees. Failure to comply with these laws can result in costly litigation, penalties, and reputational damage. Therefore, a comprehensive understanding of the legal environment is crucial for effective HR management.

Question 6

HR managers can estimate human resource needs by evaluating which of the following?

Accepted Answer

HR managers can estimate human resource needs by evaluating the demand for the organization's product, as it directly influences the number of employees required to meet production and service demands.

Question 7

Which of the following occurs first in an employment planning process?

Accepted Answer

The answer of Which of the following occurs first in...

Question 8

A job description is _________.

Accepted Answer

A job description is a written document used by employers to describe a job to job candidates, including the duties, responsibilities, required qualifications, and expected outcomes. It is essential in attracting well-suited candidates and ensuring that the expectations of the job are properly communicated.

Question 9

As one of his first tasks in a new job, Steve's boss asks him to develop a database that lists the educational level, special capabilities and specialised skills of all the employees in his firm.This is known as a _________.

Accepted Answer

A human resource inventory is a database or list of information about employees in an organization, including their educational level, special capabilities, and specialized skills. This information is often used for workforce planning, talent management, and employee development purposes. A job analysis, on the other hand, is a systematic process of gathering and analyzing information about job duties, responsibilities, and requirements, while a job description is a written summary of the key tasks, responsibilities, and qualifications associated with a specific job position. "Lengthy process" is not a specific term or concept related to this scenario.

Question 10

If employment planning shows a large surplus of employees, management may want to _________.

Accepted Answer

If there is a large surplus of employees, downsizing may be necessary to eliminate excess labor costs and maintain the company's financial stability. Expanding or continuing with current employment levels may not be feasible or cost-effective, and training and development may not address the issue of overstaffing.

Question 11

A written statement that outlines the job content, environment and conditions of employment is known as a job _________.

Accepted Answer

A job description provides a detailed outline of the responsibilities, duties and requirements of a particular job. It also outlines the working conditions, required qualifications, and any other relevant information about the job. A job specification is a separate document that outlines the knowledge, skills and abilities required to perform a job. A job listing is a public announcement that a job is available, while a job title refers to the specific name given to a job position within an organization.

Question 12

Which legislation deals with issues such as race, age, sex and colour?

Accepted Answer

The Equal Employment Opportunity Act addresses issues related to race, age, sex, and color by promoting equal opportunity in employment and prohibiting discrimination based on these characteristics.

Question 13

In which circumstance would an individual in a wheelchair likely be unsuccessful in their job application?

Accepted Answer

If the job requires complete physical mobility, an individual in a wheelchair may not be able to perform the necessary tasks of the job and therefore would likely be unsuccessful in their job application.

Question 14

Which of the following is a key disadvantage to recruiting through employee referrals.

Accepted Answer

Recruiting through employee referrals often leads to a lack of diversity in the workplace as employees tend to refer individuals from similar backgrounds and networks. This can limit the opportunities for candidates from different demographics to apply and potentially be hired.

Question 15

A community fire department cannot legally deny employment to a firefighter applicant who needs a wheelchair for mobility.

Accepted Answer

A community fire department can deny employment if the applicant cannot perform essential job functions, such as firefighting, even with reasonable accommodations.

Question 16

Downsizing occurs in which phase of the human resource management process?

Accepted Answer

The answer of Downsizing occurs in which phase of the...

Question 17

A person who believes they have been unfairly dismissed should consult which legislation?

Accepted Answer

The Fair Work Act provides protections for employees against unfair dismissal. It sets out the rules for when an employee can be dismissed and establishes a procedure for employees to challenge their dismissal if they believe it was unfair. The other options listed do not directly address unfair dismissal.

Question 18

Recruitment is the process of _________.

Accepted Answer

Recruitment is the process of identifying, locating and attracting capable applicants who can meet the requirements of a job vacancy. Option B refers to job market analysis, while options C and D refer to hiring methods, which are part of recruitment but not the defining factor.

Question 19

Which downsizing option allows the employee to continue working at the organisation?

Accepted Answer

Job sharing involves two or more employees sharing the responsibilities and workload of one full-time position. With this option, the employee can continue working at the organisation, albeit with reduced hours. This helps the organisation retain talent and knowledge, while also reducing costs. Early retirement, firing, and attrition all involve the employee leaving the organisation altogether, which is not the desired outcome in downsizing if valuable employees can be retained.

Question 20

The most important environmental force that affects HRM is the legal environment.

Accepted Answer

Legal regulations and laws such as labor laws, employment discrimination laws, and health and safety regulations have a significant impact on how HRM practices are designed and implemented in organizations. Failure to comply with these regulations can result in legal liabilities and loss of reputation for the organization. Therefore, HR managers must keep up with changes in the legal environment to ensure compliance and protect the organization.

Quiz 6: Managing Human Resources