Question 1

Which of the following is an example of a programmed decision?
A) Investing in a new type of production technology
B) Developing a new type of consumer product
C) Launching a new type of promotional campaign
D) Expanding sales into a new country
E) Refilling ink into a copier

Accepted Answer

Programmed decision making occurs in usual and predictable situations.

Question 2

Personal computers on the desks of managers within a computer network are called:
A) servers.
B) clients.
C) mainframes.
D) external networks.
E) hubs.

Accepted Answer

The internal network is composed of "client" desktop and laptop PCs connected by Ethernet to the company's system of rack servers. Author: Or wireless.

Question 3

Powerful, user-friendly programs that are developed for a specific task or use are called _____.
A) operating system software
B) operating networks
C) application software
D) servers
E) data structures

Accepted Answer

Applications software, such as programs for word processing, spreadsheets, graphics, and database management, is developed for a specific task or use.

Question 4

An operations information system typically accesses data gathered by a _____ system and converts the data into useful information.
A) transaction-processing
B) artificial intelligence
C) expert
D) executive support
E) decision support

Accepted Answer

An operations information system typically accesses data gathered by a transaction-processing system and processes those data into useful information.

Question 5

The _____ stage occurs when advancing IT leads to the development of a more advanced product making the old one obsolete and resulting in a fall of sales. Author: This is true only of IT-related products, a small portion of the business world. An energy drink does not enter its decline stage because of advancing IT. Please revise.
A) embryonic
B) conceptual
C) growth
D) maturity
E) decline

Accepted Answer

Once demand for a product starts to fall, the decline stage begins; this typically occurs when advancing IT leads to the development of a more advanced product, making the old one obsolete. Author: As above, this is a strange statement to make about business in general.

Question 6

A computer system that gathers comprehensive data, organizes it, and summarizes it in ways that are useful to managers for their nonroutine tasks is known as a(n) _____ system.
A) transactional analysis
B) artificial intelligence
C) expert
D) operations information
E) decision-support

Accepted Answer

An operations information system organizes important information for managers, a decision-support system gives managers model-building capability and the chance to manipulate information in a variety of ways.

Question 7

A computer system that is designed to handle a large volume of routine and recurring transactions is called a(n) _____ system.
A) transactional analysis
B) artificial intelligence
C) transaction-processing
D) transactional modeling
E) decision-support

Accepted Answer

A transaction-processing system is an MIS designed to handle large volumes of routine, recurring transactions.

Question 8

Large companies that need immense processing power have a(n) _____ computer at the center or hub of the network that can quickly process vast amounts of information and can handle electronic communications between PCs situated in different LANs.
A) server
B) client
C) mainframe
D) cloud
E) personal

Accepted Answer

Large companies that need immense processing power have a mainframe computer at the center or hub of the network that can quickly process vast amounts of information.

Question 9

The client computers that are linked directly to a server constitute a(n):
A) local area network.
B) operating system software.
C) artificial intelligence network.
D) global positioning system.
E) content management system.

Accepted Answer

The client computers that are linked directly to a server constitute a local area network (LAN).

Question 10

A computer software program that is developed for preparing graphs of sales performance (in terms of the number of units sold) over a required period of time is an example of a(n):
A) applications software.
B) artificial intelligence program.
C) expert system software.
D) decision-support system.
E) operating system software.

Accepted Answer

Applications software, such as programs for word processing, spreadsheets, graphics, and database management, is developed for a specific task or use.

Question 11

Which of the following statements is true about excessive layering in hierarchy?
A) Many layers of managerial hierarchy ensures a short time for information to travel up the hierarchy.
B) Information remains undistorted when passed along the different layers of hierarchy.
C) Many layers of managerial hierarchy ensures an organization's quick response to changing market conditions.
D) Many layers of managerial hierarchy results in a long time for information to travel down the hierarchy.
E) The usefulness of information will always increase with an increase in layering of hierarchy.

Accepted Answer

When too many layers of managers exist, it takes a long time for information and requests to travel up the hierarchy and for decisions and answers to travel back down.

Question 12

The stage of the product life cycle in which demand, and therefore sales, for a product is least is the _____ stage.
A) embryonic
B) maturity
C) growth
D) decline
E) saturation

Accepted Answer

In the embryonic stage, a product has yet to gain widespread acceptance; customers are unsure what a product, such as a new smartphone, has to offer, and demand for it is minimal.

Question 13

The _____ is the master computer that controls the operations of all the other types of computers and digital devices as needed and can link them into one integrated system.
A) mainframe
B) client
C) server
D) personal computer
E) ethernet

Accepted Answer

The mainframe is the master computer that controls the operations of all the other types of computers and digital devices as needed and can link them into one integrated system. Author: Not an entirely accurate description.

Question 14

Supermarket managers who use scanners at the checkout counters, which are installed with computer software to track inventory levels of their products, are using a(n):
A) group decision-support system.
B) artificial intelligence system.
C) expert system.
D) executive-support system.
E) transaction-processing system.

Accepted Answer

A transaction-processing system is an MIS designed to handle large volumes of routine, recurring transactions.

Question 15

Which of the following management information systems are used for routine tasks?
A) Decision-support systems
B) Expert systems
C) Transaction-processing systems
D) E-commerce systems
E) Decision-support systems
Author: Possible answers A and E are identical.

Accepted Answer

A transaction-processing system is an MIS designed to handle large volumes of routine, recurring transactions.

Question 16

_____ tells the computer hardware how to run.
A) Operating system software
B) Mainframes
C) Application software
D) Local area networks
E) Wide area networks

Accepted Answer

Operating system software tells the computer hardware how to run.

Question 17

An interactive computer-based system that produces models which help managers to make better nonprogrammed decisions is known as a(n):
A) decision-support system.
B) artificial intelligence system.
C) decisional balance sheet.
D) transaction-processing system.
E) business decision mapping.

Accepted Answer

A decision-support system provides computer-built models that help managers make better nonprogrammed decisions.

Question 18

A bank that uses a computer system to record deposits and withdrawals from its customers' accounts is most likely to use a(n) _____.
A) inventory management system
B) transaction-processing system
C) expert system
D) group decision-support system
E) artificial intelligence system

Accepted Answer

A transaction-processing system is an MIS designed to handle large volumes of routine, recurring transactions.

Question 19

The _____ stage begins when market demand peaks because most customers have already bought the product. At this stage, demand is typically replacement demand.
A) maturity
B) decline
C) embryonic
D) growth
E) conception

Accepted Answer

The growth stage ends and the maturity stage begins when market demand peaks because most customers have already bought the product. (There are relatively few first-time buyers left.) At this stage, demand is typically replacement demand.

Question 20

The stage which immediately follows the embryonic stage in a product's life cycle is the _____ stage.
A) creation
B) maturity
C) decline
D) growth
E) conception

Accepted Answer

The embryonic stage is followed by the growth stage, where a product gains acceptance.

Quiz 18: Used Advanced Information Technology to Increase Performance

Which of the following is an example of a programmed decision?

Personal computers on the desks of managers within a computer network are called:

Powerful, user-friendly programs that are developed for a specific task or use are called _____.

An operations information system typically accesses data gathered by a _____ system and converts the data into useful information.

A computer system that gathers comprehensive data, organizes it, and summarizes it in ways that are useful to managers for their nonroutine tasks is known as a(n) _____ system.

A computer system that is designed to handle a large volume of routine and recurring transactions is called a(n) _____ system.

Large companies that need immense processing power have a(n) _____ computer at the center or hub of the network that can quickly process vast amounts of information and can handle electronic communications between PCs situated in different LANs.

The client computers that are linked directly to a server constitute a(n) :

A computer software program that is developed for preparing graphs of sales performance (in terms of the number of units sold) over a required period of time is an example of a(n) :

Which of the following statements is true about excessive layering in hierarchy?

The stage of the product life cycle in which demand, and therefore sales, for a product is least is the _____ stage.

The _____ is the master computer that controls the operations of all the other types of computers and digital devices as needed and can link them into one integrated system.

Supermarket managers who use scanners at the checkout counters, which are installed with computer software to track inventory levels of their products, are using a(n) :

Which of the following management information systems are used for routine tasks?

_____ tells the computer hardware how to run.

An interactive computer-based system that produces models which help managers to make better nonprogrammed decisions is known as a(n) :

A bank that uses a computer system to record deposits and withdrawals from its customers' accounts is most likely to use a(n) _____.

The _____ stage begins when market demand peaks because most customers have already bought the product. At this stage, demand is typically replacement demand.

The stage which immediately follows the embryonic stage in a product's life cycle is the _____ stage.