Question 1

Fayol's principle of initiative suggests that:

Accepted Answer

Initiative is the ability to act on one's own without direction from a superior.

Question 2

According to Henri Fayol, discipline refers to:

Accepted Answer

According to Fayol, discipline is obedience, energy, application, and other outward marks of respect for a superior's authority. Author: E is not the correct answer for the question. The correct answer is not in the list. Please change the question or one of the answers, then supply the correct letter for that answer.

Question 3

The idea that employees who stay with the organization for many years develop skills on the job which can help the organization to become more efficient is consistent with Fayol's principle of:

Accepted Answer

The principle of stability of tenure recognizes the importance of long-term employment.

Question 4

_____ refers to the concentration of authority at the top of the organizational chart instead of being distributed throughout the managerial hierarchy.

Accepted Answer

Centralization is the concentration of authority at the top of the managerial hierarchy.

Question 5

Mary Parker Follett's primary criticism of Taylor's system of scientific management was that:

Accepted Answer

Mary Parker Follett pointed out that management often overlooks the multitude of ways in which employees can contribute to the organization when managers allow them to participate and exercise initiative in their everyday work lives.

Question 6

According to Henri Fayol, esprit de corps refers to:

Accepted Answer

Esprit de corps refers to shared feelings of comradeship, enthusiasm, or devotion to a common cause among members of a group.

Question 7

The idea that workers should be aware of how their performance affects the performance of the organization as a whole is most consistent with Fayol's principle of:

Accepted Answer

The interests of the organization as a whole must take precedence over the interests of any individual or group if the organization is to survive.

Question 8

An organization that has a single, comprehensive long-term plan that leads every department within the organization is following Fayol's principle of:

Accepted Answer

Unity of direction is the singleness of purpose that makes possible the creation of one plan of action to guide managers and workers as they use organizational resources.

Question 9

Which of the following best reflects Mary Parker Follett's views on management and leadership in an organization?

Accepted Answer

Mary Parker Follett proposed that knowledge and expertise, and not managers' formal authority deriving from their position in the hierarchy, should decide who will lead at any particular moment. If workers have the relevant knowledge, then workers, rather than managers, should be in control of the work process itself.

Question 10

Fayol recommended the use of _____ to show the position and duties of each employee and to indicate which positions an employee might move to or be promoted to in the future.

Accepted Answer

Fayol recommended the use of organizational charts to show the position and duties of each employee and to indicate which positions an employee might move to or be promoted into in the future.

Question 11

If an organization has a profit-sharing plan in which employees are able to purchase the company's stock at a discount whenever the organization makes huge profits, then this organization follows Fayol's principle of:

Accepted Answer

Fayol proposed reward systems including bonuses and profit-sharing plans, which are increasingly used today as organizations seek improved ways to motivate employees.

Question 12

The Marketing Manager at RST Global Inc. developed a five-year marketing plan that was in stark contrast with the objectives outlined in the organization's strategic plan. Which of the principles of Henri Fayol does this go against?

Accepted Answer

Unity of direction is the singleness of purpose that makes possible the creation of one plan of action for the organization.

Question 13

The line of authority in an organization is:

Accepted Answer

The line of authority is the chain of command extending from the top to the bottom of an organization.

Question 14

_____ refers to the chain of command extending from the top to the bottom of an organization

Accepted Answer

The line of authority is the chain of command extending from the top to the bottom of an organization.

Question 15

Which of the following is true of dual command?

Accepted Answer

Dual command confuses subordinates, undermines order and discipline, and creates havoc within the formal hierarchy of authority.

Question 16

Which of the following is true of centralization in an organization?

Accepted Answer

If authority is very centralized, only managers at the top make important decisions and subordinates simply follow orders. It also reduces the motivation of middle and first-line managers and makes them less flexible and adaptable because they become reluctant to make decisions on their own, even when doing so is necessary.

Question 17

Obedience to a manager's authority is most consistent with Fayol's principle of:

Accepted Answer

Discipline is the obedience, energy, application, and other outward marks of respect for a superior's authority.

Question 18

An engineer receives orders from and reports to both his department manager and his project manager. This violates Fayol's principle of:

Accepted Answer

The principle of unity of command specifies that an employee should receive orders from, and report to, only one superior.

Question 19

According to Henri Fayol, initiative refers to:

Accepted Answer

Although order and equity are important means to fostering commitment and loyalty among employees, Fayol believed managers must also encourage employees to exercise initiative, the ability to act on their own without direction from a superior.

Question 20

Which of the following principles of management by Henri Fayol specifies that an employee should report to only one superior?

Accepted Answer